32 Exchange Terrace at Memorial Boulevard, Providence, RI 02903, United States
#9 of 15 hotels in Providence
Guests' ChoiceBased on 778 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.5
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 17 June 2024
Decouto
United StatesThe bathroom was outdated
Central location
Stayed in June 2024
Reviewed: 8 June 2024
Cheryl
United StatesHousekeeping. I arrived on Friday. I stayed 4 nights, I requested the room be cleaned, but it was Sun so the room was supposed to be cleaned on Monday, but it was not. I reported that and was able to get fresh towels, but not cleaning. I checked out Tuesday.
Breakfast not included. I liked the location and room size.
Stayed in June 2024
Reviewed: 25 May 2024
Miguel
United KingdomThe building was very old, it needs a good refurbishment
The location was very convenient
Stayed in May 2024
Reviewed: 23 May 2024
Shamila
IndiaThe room cleaning, which was to be alternate days, was provided only once in the 6 days and 5 nights that we stayed.
Location, responsive & courteous staff.
Stayed in May 2024
Reviewed: 17 May 2024
Aisha
United StatesThe smell in the room and no free parking
The location
Stayed in May 2024
Reviewed: 16 May 2024
Heather
United StatesDoor that joined next room was very very thin and can hear everything next door. Bistro said it closed at 10 on menu but it closed at 9.
Beautiful location! Watched waterfire from our room with a perfect view! Bed was so soft. Great check in and out times!
Stayed in May 2024
Reviewed: 8 May 2024
Rocksand
United StatesThe staff very helpful
Stayed in May 2024
Reviewed: 19 April 2024
John
United StatesThe property was clean and close to the convention center which made coming and going an ease.
Stayed in April 2024
Reviewed: 11 April 2024
Annika
United StatesThe ice from the ice machine is not filtered and once the ice melted it made the water taste horrible
The beds were excellent, slept like a baby!!!
Stayed in April 2024
Reviewed: 3 April 2024
Stephen
United StatesConvenient location, friendly staff, and a nice breakfast
Stayed in March 2024
Reviewed: 30 March 2024
David
United StatesNo complementary coffee or continental breakfast
The locatation & room were great
Stayed in March 2024
Reviewed: 25 March 2024
Luis
United StatesThe pillows are really bad.
The location is the best.
Stayed in February 2024
Reviewed: 23 March 2024
Sharon
United StatesTheir restaurant! The lights were not turned on over the counter making it extremely difficult to read their menu. We ordered a chocolate martini and it was served to us in a highball class, it looked like a small ice coffee. Paid a price that we would anywhere else that we would enjoy a Martini that was made as it should be- 🍸
It was a good location but hard to find as it’s set back. Parking was a tad bit expensive but at least it was on the property.
Stayed in December 2023
Reviewed: 20 March 2024
Savannah
United StatesExcellent staff. Super friendly. Clean and comfortable hotel.
Stayed in March 2024
Reviewed: 12 March 2024
Heather
United StatesWe had no hot water for showers. The bed/ pillows were pretty awful.
The location was fantastic!
Stayed in March 2024
Reviewed: 12 March 2024
Allison
United StatesClean, great location, friendly staff
Stayed in January 2024
Reviewed: 6 March 2024
Craig
United StatesMy bed was a bit on the saggy side, dipping in the middle and my feet were higher than my stomach. Comfortable, but well-worn.
The Location was excellent. Convenient to restaurants, Providence Mall, RI Convention center, and Amtrak station.
Stayed in March 2024
Reviewed: 4 March 2024
Hashey
United StatesBreakfast was tasty but very pricey $50 for 2 people is a little much in my opinion. Pillows on the bed were not very good.
King suite was awesome, very spacious and comfortable. Loved how it had my name on the tv when we arrived. Shower was great, hot water and great pressure. Fridge was good size. Bar was good, bartender was super friendly and could carry conversations. Parking was great for being in the middle of the city, was able to park in garage and elevator took us right to lobby.
Stayed in March 2024
Reviewed: 28 February 2024
Olivia
United StatesNot the cleanest hotel Ive ever stayed at, but definitely adequate!
Location was really great, very easy to find and park!
Stayed in January 2024
Reviewed: 6 February 2024
Batts77
United StatesSubpar vegan options. Not even free coffee available. No hairdryer, lotion, etc. Absolutely no perks for the price.
Good location
Stayed in February 2024
Reviewed: 29 January 2024
Corinn
United Statesthere wasn't anything that I did not like. The hotel was very nice and clean. The only thing I would suggest getting more luggage carts.
Parking is tight, there are only 2 small lots up by the mail entrance. Bistro staff were late to show up Friday night, thankfully the Brewery right below the hotel had plenty of seating. Staff in the Bistro in the mornings were quick and efficient. Large lobby area with tons of seating. Beds were comfortable, air conditioning was nice and strong and cooled down the room quickly.
Stayed in January 2024
Reviewed: 23 January 2024
Carla
United StatesLocation comfort price friendly staff
Stayed in December 2023
Reviewed: 23 January 2024
Michael
United Statesright in town walking distance to everything
Stayed in December 2023
Reviewed: 20 January 2024
Rui
United StatesNothing gave way to dislike
Large Private Room, Quiet, Comfortable with all the modern necessities and amenities. Parking couldn’t have been more convenient. definitely, on my top 10 list of Hotels to stay at in Providence.
Stayed in December 2023
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