8623 Vineland Avenue, Lake Buena Vista, Orlando, FL 32821, United States
#232 of 391 hotels in Orlando
Guests' ChoiceBased on 756 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
8.3
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 30 August 2024
Gabriella
CanadaSofa bed mattress was terrible. We could not sleep on that.
Well located. Comfortable King bed. Nice staffs. Nice pool area.
Stayed in August 2024
Reviewed: 27 August 2024
Justin
United KingdomOnly 1 member of staff allocated to check-in but lots of staff on reception causing a small wait. I think that the $22 parking charge was excessive. Charging all the way including $6 each for water in the room.
Nice rooms, location and facilities.
Stayed in August 2024
Reviewed: 26 August 2024
Harper
United StatesThe property was cleaned and the beds are very comfortable and the staff is very nice, didn’t have any problems out of them. I would recommend.
Stayed in August 2024
Reviewed: 23 August 2024
Jerome
United StatesThe towels towels towels, must have better towels some towels felt rough, please lets get some better towels.
Room location was ok and the room was nice and clean.
Stayed in August 2024
Reviewed: 23 July 2024
Christos
United StatesI didn't end up using the bus service to disney because it was not convenient (too early in the morning and too early at night), even though your bus offer partly made me choose your hotel.
The room was comfortable. The location and the hotel were beautiful.
Stayed in July 2024
Reviewed: 22 July 2024
April
United StatesNA
location, spacious rooms, nice pool, and lots of parking
Stayed in July 2024
Reviewed: 12 July 2024
Darien
United StatesPaying for parking which is ridiculous especially when there’s a parking lot on site
Beautiful
Stayed in July 2024
Reviewed: 7 July 2024
Lauren
United StatesPool was small, employees not helpful, room bathroom stunk.
Nice location
Stayed in July 2024
Reviewed: 11 June 2024
Tracey
United KingdomThe bathroom could maybe have a little TLC.
Great room and location!
Stayed in June 2024
Reviewed: 4 June 2024
Y
United Statessometimes the waiting line was too long at the front desk. There wasn't any trash bin in the restroom.
The location was great if you are trying to visit the Disney parks. The room was very comfortable, adequate, and clean. The staff was willing to help and provide guidance.
Stayed in May 2024
Reviewed: 31 May 2024
Alexia
PeruThere were no towels in the room, the stuff took an hour to bring them.
Location
Stayed in May 2024
Reviewed: 29 May 2024
Irene
United StatesThe pool was really nice, I liked that there was a part that had an overhead to it. Located very close to alot of amenities, even ones I didn’t think to go to on my trip.
Stayed in May 2024
Reviewed: 27 May 2024
Cassie
United StatesWe didn't like you had to pay for your breakfast, and you literally could walk across to the other hotel and have free breakfast, and they are all the same hotels. It doesn't make sense, but we just went to the other hotel for breakfast. If u made breakfast free like the other hotel it be alot better.
We loved the location and the ability to get on the shuttle to Disney and be picked up on our time. We loved the pool, and the beds were super comfortable. We really enjoyed our week at this hotel. Having a food hall and playground right there was super convenient, as well as the restaurants that were close by that were walking distance. We were impressed by what this hotel offers during your vacation. We highly recommend this hotel for your stay.
Stayed in May 2024
Reviewed: 26 May 2024
Faye
United KingdomNot much! The pillows were not the best & room wasn’t always cleaned but we were always left plenty towels etc.
Location was good, easy to Uber places, Disney springs close by. Walking distance to some restaurants and outlet shopping centre.
Stayed in April 2024
Reviewed: 17 April 2024
Hannah
United KingdomLack of atmosphere and no safe in the room.
The hotel was clean, the staff were friendly and it was a great location. It was a cheap Uber ride to Disney springs and walking distance to shops and restaurants. The hotel was also very quiet.
Stayed in March 2024
Reviewed: 4 April 2024
Faneisha
United StatesBathroom.had hair on the floors and wall of shower. It was 11:07 am and avocado toast is not available. Why is that only a breakfast option? That makes no sense.
Pool area was nice, like option of being to visit the other hotel pools.
Stayed in March 2024
Reviewed: 22 March 2024
Noman
United StatesBreakfast at the Bistro restaurant was $18 but there were not enough options.
Water was out for the last night I was there. And the staff did not inform me.
Stayed in March 2024
Reviewed: 20 March 2024
Carol
United StatesBalcony could be cleaned a little better, but I understand, due to work being done on hotel.
Big, comfortable room. Courteous staff. Thanks so much, Patricia for acknowledging my birthday with free breakfast on my birthday. ☺ Staff, servers, housekeepers were all courteous and helpful.
Stayed in March 2024
Reviewed: 2 March 2024
Rafael
United StatesTo hard to find exits to drive out of.
it was pleasant
Stayed in March 2024
Reviewed: 18 December 2023
Aisha
United StatesIt didn't have valet and there was a humid or wet smell but it wasn't too bad. The sliding door in the room was hard to open. And the mirror was hidden in a closet.
Stayed in December 2023
Reviewed: 14 November 2023
Jordan
United StatesPool was cold and the spas didn’t work
Good breakfast buffet and convenient to Disney
Stayed in November 2023
Reviewed: 12 November 2023
Melita
United StatesHot tubs were not working. Shuttle bus broke down.
Loved the playground, the pool, the food was yummy, the staff was fantastic
Stayed in November 2023
Reviewed: 5 November 2023
Rodrigo
ChileExcellent location and good mix between price and quality
Stayed in November 2023
Reviewed: 24 October 2023
Melinda
United StatesWe were very disappointed that the hot tub was not HOT. Hated the air conditioners blowing at you in the hall and that the hallway was hot. Some family members were woken up early on the weekend mornings. I understand work needs to be done but a Saturday or Sunday morning is unacceptable.
I like that breakfast was available and we had the discount card that we use toward it. I liked all the common areas that we could use since we were there with a large family. Staff was very friendly and helpful.
Stayed in October 2023
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