The noisy ass AC unit, lackluster staff, mid value valet, and non transparency of parking and taxes on parking fee

Location

Stayed in September 2024

Was not aware the pool was under construction until after we were already checking in.

Staff was great, hotel was clean.

Stayed in June 2024

Under construction. View from room was beach but also containers of trash and green pool. Drilling and hammering above my room for hours at a time was unbearable. NO RESTAURANT at hotel

Staff and personel were fantastic

Stayed in August 2024

Pool was closed and wasn't informed on paying for parking.

Good location very clean .

Stayed in August 2024

Our room really had a terrible smell when walked in. Like maybe refridge underneath needed cleaning or something. Hard to figure out what it was. Room 602.

Location

Stayed in July 2024

I was disappointed by all the remodeling and no advance notice.

Location

Stayed in July 2024

More food service

Not applicable

Stayed in July 2024

paying a lot for valet parking

great location close to beach

Stayed in June 2024

Need pay extra for parking the rooms no have microwave and the hotel no have laundry room

The location the attention to detail

Stayed in June 2024

The extra charge for Valet parking

Nice area around of the hotel

Stayed in June 2024

Pool under construction and not usable. Keys did not work multiple times. $52 a night to park was excessive.

Location

Stayed in June 2024

Having a clean bathroom is an essential part of my travel. The basin drain was blocked and the shower could benefit from a deep clean. The main reason for booking this location was to obtain access to the pool for my child. I was extremely alarming to find out that the pool was out of service during check in which was late in the evening.

Melisa at the front desk was very professional, helpful and represented the brand in a very positive way.

Stayed in June 2024

Parking it’s too expensive and drinks

Location was perfect!Room clean.

Stayed in April 2024

It needs to be remodeled a bit

I liked the location

Stayed in April 2024

Out dated lots of construction going on so most facilities closed and lots of noise. Beds not comfortable. Doors don’t close on own so make sure you close your door.

Location

Stayed in May 2024

Was given key to a room that was occupied!

Close to beach

Stayed in April 2024

The place needs upgrade, was not happy that this place charged you for parking per day they sure get you there it’s very expensive at the end of the day. I saw the inside of pool still dirty the next day it wasn’t clean.

I like that it was across from the beach that’s the reason we chose this place. The view was beautiful.

Stayed in April 2024

The rooms would not get below 74 degrees

Beachfront property

Stayed in April 2024

Bistro should be open by 6 am and open at least until 2. Coffee should be offered throughout the day I didn’t mind paying for beach chairs - but hotel guests should possibly get a different rate (if staying longer than five days)

Great location. Friendly staff. Staff went above and beyond

Stayed in April 2024

Nothing

Clean great location from airport and cruise lines

Stayed in March 2024

Thread bare carpet in the room. Bathroom needed some attention. Adjoining room, could hear EVERYTHING from the neighbours.

Amazing view from room. Great location for beach. Good staff. Room nice and modern. Top level shampoo and conditioner, bought it back home, highly recommended! Allowed us to keep room longer.

Stayed in April 2024

Only dampener was there was building work ongoing from 8am to 6pm. However, this was scheduled to be completed within 3 weeks of my visit.

Its convenient for the beach and downtown. Top floor room was a bonus.

Stayed in March 2024

The hotel is old and need restoration. The repair of one facade is already started. This was not reflected on price of stay. Poor breakfast service - expensive breakfast bar with microwave heated dishes.

Perfect location at the ocean drive and beach, also beautiful neighbourhood around. Friendly and helpful staff. Good WIFI. Perfect room size.

Stayed in February 2024

There was almost no insulation between the hallway and the room. It was like people in the hallway were in the room with you but fortunately they have lots of signs posted that it is a “quiet zone”, I was worried about it being a problem after going to bed however it was not. By 11 all stayed pretty quiet, except for one young man who clearly was having fun on spring break🤣 but he wasn’t in the hotel hall for very long.

The breakfast was fine. They were having a hard time keeping up with cleaning the tables but it was good and free. The location was good little further away from where we thought we were going to be but not bad, we were within walking distance distance of everything at the beach, which is definitely what I was looking for.

Stayed in March 2024