612 2nd Avenue, Pioneer Square, Seattle, WA 98104, United States
#60 of 105 hotels in Seattle
Guests' ChoiceBased on 391 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
8.5
Facilities
8.4
Staff
9.0
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 22 September 2024
Katelyn
United StatesNo information about parking
Clean
Stayed in September 2024
Reviewed: 20 September 2024
Karen
CanadaPricey
Lovely place-close to the baseball stadium
Stayed in September 2024
Reviewed: 6 September 2024
Laura
United StatesPrice gouging! Paid $2200 for 3 nights over Labor day weekend. Staff tried to put us in a room that had less amenities than we paid for. (Smaller room with a chair rather than sitting area with a couch.) Overlooked an alley with garbage, rats, and drug users.
Clean room, comfortable bed.
Stayed in September 2024
Reviewed: 5 September 2024
Anita
United StatesElevator was always delayed and during busy hours the wait was long
Room was clean
Stayed in August 2024
Reviewed: 31 August 2024
Courtney
United StatesThe elevators took unreasonably long to arrive. I believe one of them was down though.
Clean, easily accessible, large rooms with a great view.
Stayed in August 2024
Reviewed: 21 August 2024
Meghan
United StatesExtractor fan didn't seem to be working in bathroom, lighted doorbell (it was room for hard of hearing) wasn't working. Room was stuffy with thermostat set on "Auto" but the fan never came on until we pressed fan icon to keep it running constantly. Would have liked if there were hooks on wall by door.
Clean room
Stayed in August 2024
Reviewed: 20 August 2024
Heather
United StatesPlease fix the elevators. Floor 12 is too many stairs!!!
Location and bed was super comfortable
Stayed in August 2024
Reviewed: 15 August 2024
Noel
United StatesWifi signal was weak, elevator was slow & snacks at the bar was expensive.
The location is close to the places we wanted to see.
Stayed in July 2024
Reviewed: 12 August 2024
Shelley
United StatesI cannot think of anything that we didn't like.
Great location and staff. Friendly and helpful. Breakfast was amazing!
Stayed in July 2024
Reviewed: 10 August 2024
Tim
United StatesElevator service was a bit disappointing- very slow
Location and staff were outstanding. .
Stayed in August 2024
Reviewed: 3 August 2024
Pattie
CanadaReally good breakfast. Friendly and helpful staff.
Stayed in July 2024
Reviewed: 15 July 2024
Connie
Canada3 people checked in to the hotel. Has 1 Queen and gold out bed. Came home from concert & realized we had no bedding for couch ??
Loved the location
Stayed in July 2024
Reviewed: 14 July 2024
Fiona
AustraliaRelaxing
Stayed in June 2024
Reviewed: 8 July 2024
Trina
United StatesRoom a bit small.
Bed was comfortable. Staff was nice.
Stayed in July 2024
Reviewed: 29 June 2024
Amal
United Arab EmiratesNo breakfast. No parking facility. Hugely expensive valet parking.
Location. Clean. Friendly staff. Lovely coffee.
Stayed in June 2024
Reviewed: 20 June 2024
Liliia
United StatesCashier in the restaurant during breakfast was rude. Not all three lifts were in a working condition so we went down by stairs as a lift cabin was always full.
Location, breakfast, bed, valet parking, allowance to check out at 12 pm.
Stayed in June 2024
Reviewed: 4 June 2024
Alaina
United StatesThe pool was closed but this wasn’t disclosed prior to booking.
Convenient location, quiet and clean.
Stayed in June 2024
Reviewed: 27 May 2024
Lisa
United StatesMore staff in the Bistro restaurant. It seemed they were overwhelmed and the wait time for our food was long. The food was very good.
We felt very secure in this downtown location in Seattle. The room itself was quiet even though we could hear the noises of the street outside, which is typical for that location. The staff was very helpful and generous with information and valet parking was awesome!
Stayed in May 2024
Reviewed: 27 May 2024
Lori
United StatesI didn't like that room service is not available and the ice maker not available on each floor. I wish the TV was closer to the bed so you could watch from bed.
We very much appreciate the gentleman who checked us in when we arrived. He took the time to tell us about the area and provide us with a map and directions. We appreciated his friendliness and humor. He made us feel welcome! Beds were comfortable and our room, a king water front room was spacious with a sofa, fridge and microwave. Love the pillows.
Stayed in May 2024
Reviewed: 26 May 2024
Sara
United StatesSize of room. Only 2 of 4 working elevators it seemed like.
Close to activities we were involved in.
Stayed in May 2024
Reviewed: 13 May 2024
Dhakal
United StatesBistro and food
Facilities
Stayed in May 2024
Reviewed: 4 May 2024
Dawn
United KingdomUnfortunately the pool was closed which was a shame as we weren't told in advance. Also the area around the back of the hotel had a homeless/drugs problem and we didn't really feel safe going out at night, but that wasn't the fault of the hotel. The city of Seattle has a problem with people on the streets, as have many other cities along the west coast of America. Which is really sad
The hotel was in a good location to most attractions and the train station, The space needle and cruise port were only a 30- 40 min walk away. The reception staff were excellent and also allowed us to check in early, as we arrived by cruise ship, which was great 👍
Stayed in May 2024
Reviewed: 2 May 2024
Juanita
AustraliaBooked for two adults two kids, tiny room. Fold out couch wasn’t made up for the kids. Once it got made up there wasn’t room move around at all
Location was great
Stayed in April 2024
Reviewed: 8 April 2024
Nadia
United StatesOne of our windows was facing the alley and every so often you could literally see people in the alley shooting up drugs. A bit scary to see that when you have little kids in the room too. The building is older and so the windows are a bit thin which let in a lot of cold air.
The room was a great size, the restaurant had delicious food and the valet people were very professional. I was a bit nervous about the area but felt safe walking outside to and from the Seattle Sounders game. We were also able to walk to the boardwalk without any issues.
Stayed in April 2024
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