4257 Haines Road, Duluth, MN 55811, United States
#23 of 35 hotels in Duluth
Guests' ChoiceBased on 484 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 2 September 2022
Rachel
United StatesBreakfast is so good that the breakfast room can get a little crowded with all the guests as well as the food runs out and there's a bit of a wait for more food to come out.
The pool is very nice, the hot tub is bigger than most.
Stayed in June 2022
Reviewed: 25 August 2022
Patti
United StatesThe hotel is showing its age. I realize staffing is an issue but it could have been cleaner. Ex. stairs were dirty.
The kids loved the pool although the pictures on the web site led me to believe the slides were bigger. They didn't run the slide all day either. The size of the rooms was good.
Stayed in August 2022
Reviewed: 23 August 2022
Denise
United StatesElevator and stairs looked like they hadn't been vacuumed for months. There was litter in our hallway that was never picked up during our stay. It made the place look dirty.
We like the helpful, friendly staff, the pool area and workout room, and the outdoor patio with firepit. We also liked the quiet neighborhood and location of the property.
Stayed in August 2022
Reviewed: 22 August 2022
Jolson21
United StatesThe stain on floor in room
The kids liked the water slide. It was a smaller one.
Stayed in August 2022
Reviewed: 12 August 2022
Nathan
United StatesIn the images online the water slide and the pool were major contributors for us picking your hotel. None of these were working or in operation during the whole day peris full stay. This included the hot tub. My children and us as parents were very disappointed in this fact.
I like the breakfast, the staff that took care of breakfast was neat and orderly and kept the place clean.
Stayed in August 2022
Reviewed: 12 August 2022
Leo
United Statesthe fire pit
Stayed in August 2022
Reviewed: 8 August 2022
Susan
United Statesdirty elevator and pool area. Hot tub jets not working. Bathroom sink clogged.
locations no room size.
Stayed in August 2022
Reviewed: 7 August 2022
Bruce
United StatesVery clean room, fresh-smelling, all elements in working order; efficient and friendly front desk staff; easy to get there from the airport
Stayed in July 2022
Reviewed: 2 August 2022
Russell
United StatesThere are really no places to hang towels in the bathroom. Trying to conserve energy and water by reusing towels is difficult if they can't dry properly.
Beds were comfortable. Clean.
Stayed in August 2022
Reviewed: 2 August 2022
Maya
United StatesThe pool was very cold and the hot tub was not hot
How clean it was
Stayed in July 2022
Reviewed: 25 July 2022
Bruce
United StatesNothing to mention.
Pool area, complimentary breakfast, staff.
Stayed in July 2022
Reviewed: 15 July 2022
Jennifer
United Statesfilthy bathroom. pink mold on caulking by tub. very dirty grout. filthy behind the bathroom door.
beds, pillows, staff, pool and breakfast
Stayed in July 2022
Reviewed: 6 July 2022
Mabb
United StatesSlide and food
Stayed in July 2022
Reviewed: 3 July 2022
Brenda
United Statesthe carpet in our room was dirty. We chose this hotel for the water slide specifically - but it didn’t open until 7:00. My six year old grandson was already done by that time. I would not have chosen this hotel if I had known the water slide hours. very disappointing.
the common area was bright and clean. the breakfast was good.
Stayed in July 2022
Reviewed: 27 June 2022
Lynette
United StatesThe room vent and hairdryer were dirty. The pool smelled so strong of chlorine and the adult-only after 10 pm rule is not correct. They were a bunch of kids in there until 11 pm.
The room was awesome and met our expectations.
Stayed in June 2022
Reviewed: 24 June 2022
James
United StatesI was given a room with a disabled person bathroom. uncalled for.
location and pool. Room was comfortable but would have appreciated a tv station guide. I found no guide on the remote.
Stayed in June 2022
Reviewed: 19 June 2022
Koby
United StatesMy view...but minor not like...I really don't have anything to not like...
Kniwing that My family was pleased...especially my grands...ages 9 & 7.
Stayed in June 2022
Reviewed: 6 June 2022
Adam
United StatesIce machine on our floor did not work
Check in and comfort was excellent
Stayed in June 2022
Reviewed: 31 May 2022
Robert
United StatesSlightly bigger room
Just about what we needed. Room was a little small for 5 people.
Stayed in May 2022
Reviewed: 23 May 2022
Karli
Canadavery busy with multiple sports teams and birthday parties
great customer service , cleanliness and prime location for shopping
Stayed in May 2022
Reviewed: 22 May 2022
Elizabeth
United StatesThe carpet needs an update, looks dirty.
We chose this hotel because of the swimming pool and slide. Friendly staff. Kudos to the kitchen staff.
Stayed in May 2022
Reviewed: 20 April 2022
Cherisa
United StatesThe pool area had a very strong Chlorine smell throughout the whole pool area, the hallways smelt of terrible chlorine, when in the pool area and in the hot tub or pool the chlorine is so strong it burns your eyes and makes your throat even hurt, you get a bad headache because how strong the chlorine is. The front desk was never around to answer the phone when we would call and have questions to ask them. Elevator and hallways need a good cleaning. Elevator was very slow. No towels available in pool area, bathroom door in pool area does not latch close and lock so you aren't even able to use a bathroom in privacy. The kiddie pool is absolutely freezing ice cold. Pool area could use a good cleaning. Clocks are incorrect in pool area so don't know the time even if you wanted to. Floors are dirty in breakfast area of hotel. Front desk was complaining to me about other customers that previously were staying there and I don't feel that's appropriate. Parking lot doesn't have a lot of parking. Pool slide could be quite dangerous especially without being supervised and having proper rules enforced. Rust stains everywhere in pool area. Shower curtains sucked, and the showers pressure was so high it literally hurt my kids and their skin it hurt taking a shower. And even though shower curtain was covering shower the water leaks everywhere in the bathroom and the moisture from having no air flow or vent in shower bathroom area the moisture from showering causes water to be everywhere in the bathroom.
The room was clean. Bathrooms were clean in common areas. Breakfast had a great variety for the kiddos.
Stayed in April 2022
Reviewed: 4 April 2022
Jim
United StatesPool area was fun but dirt was everywhere along the pool deck. The pick a time to swim was lame but it worked out.
Breakfast area was great and so was the breakfast. Room was clean and comfy.
Stayed in April 2022
Reviewed: 2 April 2022
Loran
United StatesPool deck needed to be cleaned. There were no towel racks in the bathroom in the room. The staff was unable to keep towels stocked in the pool area.
Breakfast was excellent. Beds and pillows and bedding were super comfortable. Pool with slide was great.
Stayed in April 2022
Reviewed: 1 April 2022
Natalie
United Statesthe water slide has “operating hours” and isn’t available all the time.
very friendly staff, the rooms were clean and the breakfast was good.
Stayed in March 2022
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