W188N 11020 Maple Road, Germantown, WI 53022, United States
#3 of 4 hotels in Germantown
Guests' ChoiceBased on 281 hotel reviews
7.8Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
8.0
Staff
8.4
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 24 May 2024
Leeann
United StatesNo hair dryer in the room
Accommodated an earlier checkin!!
Stayed in May 2024
Reviewed: 24 February 2024
Thomas
United StatesYou can hear other people in their rooms
Free breakfast Excersize facility
Stayed in January 2024
Reviewed: 22 February 2024
Zielinski
United StatesRoom could use a new coat of paint. Bathroom floor not very clean. Toilet was loose. Every time you sit or stand up the toilet rocked.
Breakfast was okay. Some days of my 2week stay it was good other days not hot. One day I mentioned the food was cold and I was told the early shift person forgot to turn the food warmer on. So was the eggs and sausage not safe to eat?
Stayed in February 2024
Reviewed: 12 January 2024
Alicia
United StatesI couldn’t sleep there were ladybugs and stink bugs, crawling all over the ceiling, flying through the vents and crawling on my bed. I had to get my room switched, and it seems like it got even worse and I was told it was nothing that they can do.
Stayed in December 2023
Reviewed: 22 December 2023
David
United StatesEvening staff wasn't friendly. She wasn't sure what she was doing. The TV didn't work properly.
The price and location.
Stayed in December 2023
Reviewed: 7 December 2023
Catherine
United StatesThe breakfast was okay - not amazing but also not terrible.
The rooms were clean.
Stayed in December 2023
Reviewed: 29 November 2023
Deborah
United StatesCan bring my dog.
Breakfast was good with lots of variety. Location is near family.
Stayed in November 2023
Reviewed: 10 November 2023
Deborah
United StatesNothing
Very clean
Stayed in November 2023
Reviewed: 29 October 2023
Elizabeth
United StatesI didn’t like that I had 2 dirty washcloths hanging on my shower, the ice machine was out of order and there were no lights on in the pool area. Front desk personnel did not know how to turn them on.
It was comfortable and clean
Stayed in October 2023
Reviewed: 22 October 2023
Marcus
United StatesBeds were hard. Woke up both nights very tight and stiff. TV didn’t work when the remote didn’t either. Tried using the side of the tv and struggled.
The atmosphere looked comforting and kitchen area was nice!! Swimming facilities were nice just super warm inside.
Stayed in October 2023
Reviewed: 15 September 2023
Prentice
United StatesThe hot tub could of been hotter.
It was ok not really much to choose from.
Stayed in September 2023
Reviewed: 27 August 2023
Mueller
USACouldn't turn TV volume down and so couldn't use TV.
Location
Stayed in August 2023
Reviewed: 24 August 2023
Dana
Abkhazia, GeorgiaThe only thing was the remote did not work very well for the TV, And the water pressure was not great, but it works. Everything else was accommodating.
The young lady that checked me in and was also there in the morning was absolutely lovely. She was not only very professional but very accommodating. The beds were comfortable and the room was large. This hotel met my needs. The room itself was clean.
Stayed in August 2023
Reviewed: 31 July 2023
Michael
United StatesThink they should fix the life preserver ring in the pool area.
Server was nice and let me have coffee right away before officially open.
Stayed in July 2023
Reviewed: 24 July 2023
Cheryl
United StatesFelt like the breakfast could have been warmer.
Clean and comfortable beds
Stayed in July 2023
Reviewed: 5 July 2023
Stemper
United StatesThe toilet was loose on the floor and wiggled around when you sat down. Room 219. Only one waffle maker worked, there was no juice because the machine was out of order, the TV closest to the window, wouldn't change channels( batteries need to be replaced)
The swimming pool, the sleeper sofa, the beds, breakfast.
Stayed in July 2023
Reviewed: 13 June 2023
Grace
United Statescould have been a little cleaner
quiet
Stayed in June 2023
Reviewed: 27 May 2023
Cassandra
United StatesThe location is about 20-30 minutes away from anything really good to eat or entertainment but overall, I would 100% recommend this location.
The drive to the inn was gorgeous! This location is in Germantown, so the closer you get you start to see the style of houses change and you little feel like you are in little Germany. There was so much green everywhere! The inn & our room were extremely quiet, peaceful & SO CLEAN. We got the whirlpool tub & now, that is the only room I will ever get! Their water is shocking hot (good if you like nice steamy showers or a detoxing soak in the tub-just make sure you are careful).
Stayed in April 2023
Reviewed: 3 May 2023
Christina
United StatesTwo people at front desk, only one couple ahead of us. The 2nd person couldn't be bothered with helping to check us in ( probably the manager). We stood and waited over 10 minutes to be acknowledged. Just rude.
Clean and convenient
Stayed in April 2023
Reviewed: 29 April 2023
David
United StatesAll the soap in the bathroom were broken
Was locked out of my room because of dead batteries in lock. Staff was great getting it fixed. They also took care of me at checkout.
Stayed in April 2023
Reviewed: 21 April 2023
Amanda
United StatesThe stairways were dirty. Had issues with the TV in our room. Wish there was more breakfast options.
Staff was super kind and friendly
Stayed in April 2023
Reviewed: 5 April 2023
Joel
United StatesShower drain was clogged. I informed the staff - no response. Pool door was locked or damaged. Had to be leg in. Once in the pool area - no towels. Had to go to the front counter twice to ask for towels. Water fountain not working in pool area. I paid more than most places for a nicer place. This was not a “nicer” “more expensive” experience.
Stayed in April 2023
Reviewed: 28 March 2023
Coral
United StatesNo Towell bar in the bathroom.
Good variety for breakfast - but don't know how to make oatmeal...very watery every day.
Stayed in March 2023
Reviewed: 12 March 2023
Sarah
United StatesThere really wasn't anything that we weren't happy with.
Clean rooms, comfy beds, friendly staff, easy access
Stayed in March 2023
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