480 New Holland Avenue, Lancaster, PA 17602, United States
#18 of 35 hotels in Lancaster
Guests' ChoiceBased on 343 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.6
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 16 June 2024
Brian
United KingdomWi Fi inconsistent at times.
The location is convenient. Staff are friendly and helpful. The room was quiet, comfortable, a good size. Good shower and good storage. The restaurant is very good for evening meals.
Stayed in June 2024
Reviewed: 15 June 2024
Arlene
United StatesWe liked every thing it was nice.
The character was gorgeous, the exposed brick the wood. Also the proximity to the outlets was great!
Stayed in June 2024
Reviewed: 10 June 2024
Rebecca
United StatesI would love to see water in the lobby. They do have coffee in the mornings which was a wonderful surprise.
The location is very convenient to all parts of Lancaster. The hotel was clean and quiet, we were in building 9 and it was wonderful.
Stayed in June 2024
Reviewed: 1 June 2024
Mark
United StatesEverything
Stayed in May 2024
Reviewed: 25 April 2024
Celeste
United StatesThe halls were noisy both nights, it seemed there might be a large party staying. We might have been better off on the upper floor, but our first room was not clean and we were moved to a room downstairs.
The esthetic of the property was the first thing I liked. The beds were surprisingly comfortable and we slept well.
Stayed in April 2024
Reviewed: 17 April 2024
Carolyn
United StatesThe hotel was very clean and the staff was very friendly. The room was spacious with an industry feel. Exposed pipes and exposed brick walls. All in all a very nice stay.
Stayed in April 2024
Reviewed: 12 April 2024
Elizabeth
United StatesThe bathroom could have been a bit brighter or lighting less yellow. I was hoping to get an exposed brick wall like the picks but did not. No big deal just wanted to see it.
Staff was super friendly and helpful. The bed was very comfortable. Parking was abundant.
Stayed in April 2024
Reviewed: 29 March 2024
Jo
United KingdomNo tea/coffee facilities in the room - coffee only available in the lobby until 10am. No breakfast available & nothing around within 10 mins walk for breakfast (we didn’t have a car)
Room space & comfort of the beds
Stayed in March 2024
Reviewed: 27 March 2024
Curtis
United StatesMissed having the restaurant facility open at the beginning of the week. But the town has lots of interesting eating establishments. So, no biggie.
Smart accommodations utilizing a renovated warehouse building.
Stayed in March 2024
Reviewed: 16 February 2024
Jill
United StatesCoffee in room
Architecture
Stayed in February 2024
Reviewed: 15 February 2024
Michael
United StatesParking was a little tight
Charm and warmth of the old building
Stayed in February 2024
Reviewed: 12 February 2024
Philibin
United StatesNeeded to have machine in hallway actually have stuff in it.
Service at restaurant is superb. Place need to be open for Sunday or connection to pubs need more obvious.
Stayed in February 2024
Reviewed: 12 February 2024
Jennifer
United StatesNo bathtub
Stayed in February 2024
Reviewed: 27 November 2023
Marlon
United StatesThe noisy heating unit was what we disliked the most. It tripping on and off at night was terrible. We didn't get a good rest.
The size of the room was very good. Bed was comfortable. Shower was great!
Stayed in October 2023
Reviewed: 12 November 2023
Mike
United StatesVery unique lodging, not your everyday run of the mill hotel, very cool place.
Stayed in November 2023
Reviewed: 12 November 2023
Robin
United StatesThe hotel itself was beautiful and very historic. The only thing that I did not like is that we could not get breakfast food on site. Also, the bar closed rather early for weekend nights. However, the place was clean and very comfortable and will definitely stay there again.
Stayed in October 2023
Reviewed: 7 October 2023
Mark
United StatesTv was too small for the size of the room. Also, unavoidably, the floor boards on the room above us was so creaky and SO loud The restaurant had nice ambiance, but the service for out meal was very long.
The building was unique and pretty cool vintage building
Stayed in October 2023
Reviewed: 1 October 2023
Melanie
United StatesNo coffee makers in the rooms and since the area does not boast many breakfast or lunch options it might be beneficial for the hotel to offer a continental breakfast option in the future.
The beds were comfortable. The staff was helpful. Loved the industrial feel of the building.
Stayed in September 2023
Reviewed: 23 September 2023
Francesca
SwedenCharming hotel, lovely room, kind and welcoming staff
Stayed in September 2023
Reviewed: 3 September 2023
Victoria
United StatesFinding the entrance was a little tricky!
Large room, interesting decor, clean, friendly staff
Stayed in September 2023
Reviewed: 9 August 2023
Priscilla
United StatesRoom looked a bit tired, underwhelming compared to the common areas of the hotel.
Nice location, stunning setting.
Stayed in August 2023
Reviewed: 29 July 2023
Krystal
United StatesWe did not get a discount from their regular price, in spite of our using Booking.com. We would have gotten a better room if we had booked directly with them. It was my impression they save the best rooms for direct bookers. Our room had a locked closet that made it impossible for a night stand to fit beside one side of the bed. And it was dark since there was no bedside lamp on one side. Noise carried easily through this locked closet from somewhere?
We love the architecture. The hotel had character. Great staff and nearby restaurant.
Stayed in July 2023
Reviewed: 29 July 2023
Alison
United StatesThe restaurant is there down fall. They can't cook a steak to save there lives. Even after sending it back. We gave up paid and left.
Very clean, staff was very friendly. Great location. Very convenient to shopping.
Stayed in July 2023
Reviewed: 24 July 2023
Michael
United StatesWe didnt get room service and had no new towels for our stay and bed was not made or trash picked up. They were in the hallway, but never service our room.
The staff at the bar and restaurant were outstanding
Stayed in July 2023
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