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  5. Reviews of Comfort Suites New Orleans East

Reviews of Comfort Suites New Orleans East 2 stars

7051 Bullard Avenue, New Orleans, LA 70128, United States

#94 of 170 hotels in New Orleans

Guests' Choice

Review score

Based on 281 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.0

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 29 October 2024

    8.0
    Booking.com sucks. Comfort suites is great!
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Booking.com is a horrible third party. My hotel had no knowledge of my reservation. Thankfully, the assistant manager and Mrs Wanda were very proactive in helping to get things straightened out.

    The staff was always polite and helpful. I would definitely book again there, but not through booking.com.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    8.0
    We will probably stay here again the next time in town.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff

    Clean

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Good
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The air in my room was not cooling and the high setting for cool didn’t blow on high it was more like fan mode. I had to buy me a fan to keep my room cool. The shower was slippery and unstable.. the location and room was great overall. The staff was very pleasant and friendly. Breakfast was good too!!!!! The hotel is good just fix the air. Great hospitality and wonderful staff…

    The property was quiet and clean. Parking was a little tight and limited.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    This hotel was very convenient.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Could have had better options for breakfast. Maybe add pancakes or waffles to the menu.

    I liked that it was close to the interstate.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The furniture was outdated. In the bathroom the wall-paper was peeling in some parts and in one corner it had a tac. The pillows were flat. Nothing in the area to eat and the area wasn't the best.

    The staff, decent breakfast, on-site security, fan in the room!!!!!, bed was ok. The remote didn't work and they offered to move us immediately but we declined. The receptionist was very nice. She even suggested a really nice place for dinner. Near the interstate.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    I enjoyed my stay & will book again
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    My room smelled like mildew & had mold on white curtains.

    Clean

    Stayed in September 2024

  • Reviewed: 20 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Older furnishings. More worn than expected. Nearby retail, food, and residential were questionable.

    Breakfast was great. The spacious rooms was nice. The staff were very helpful.

    Stayed in August 2024

  • Reviewed: 22 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The smell of the room. It smelled like old carpet

    We liked how nice the staff was

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Good value, great location, clean and well maintained, I will be back!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights

    The weather was very hot and I didn't like how the air conditioner turned off automatically every time we left our room, so upon our return it was very hot and would take about 15 minutes to cool off.

    I especially like the location of our room. It was at the end of a hall and very quiet even though the hotel was full. We traveled over the 4th of July holiday and the weather was extremely hot and humid we used the pool every night when we returned from site seeing. The pool, well the entire property was very clean which I really appreciate.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    delivery food

    Breakfast, comfy bed. bathroom was big.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    We spent a lot of time sight seeing so the location wasn’t terrible since we were driving a lot anyway. The facility met
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The location wasn’t as good as advertised. most eating places were closed and the ones remaining were just okay.

    The value was decent for the area

    Stayed in May 2024

  • Reviewed: 20 June 2024

    8.0
    A great staycation.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    I booked a room because my ac went out at my place. I liked the quickness to resolve issues and that someone was always available at the front desk. I had an issue the first night with water not getting hot. The next day I put in a maintenance request and by that afternoon, I had nice hot shower water that lasted a long time. The room was clean. The air condition vent was clean and very cold. The microwave was clean, the breakfast was excellent and on time. Staff super friendly.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room smelled like Marijuana however staff very accommodating and moved us to another room.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    The hotel was fine. The location was not in the best part of town. Even the hotel clerk was behind metal bars. This was
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The location wasn’t the best. Parking area was small and it felt unsafe

    It was quite and clean

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room smelled funny, I'm pretty sure it was the air conditioning unit that smelled like wet towels or something. The elevator was a bit on the scary side, very shaky and worrisome

    The breakfast was delicious, lots of great options.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Birthday Getaway!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    It had an odd smell in the elevator, halls and room.. might wanna invest in some smell good or maybe change the carpet. The room was a little small for it to be a suite and the closet space was small also.

    Everything was good.. it was clean, didn't see any insects, the light breakfast, the staff and the area were all good!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking was alitte lacking, but not too bad.

    Excellent breakfast, the staff was so friendly. The room was good size.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    Reasonable value relative to other hotels in NOLA.
    • Leisure trip
    • Solo traveller
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights

    Room maintenance was not up to par.

    Breakfast was ok, but the loud TV in the breakfast room was annoying. Check-in staff was exceptional -- very welcoming and helpful. Location was good if you were passing through, but it's a fairly long way from the French Quarter.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    That someone backed into my car and scraped the front passenger side

    It was okay.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Little smell but I got a candle and it was good

    Location and room was clean

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 14 February 2024

    9.0
    Great rate, great room and good experience. Nice place for the value.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    The room was comfortable BUT...this hotel like many others have started using the low profile toilets which are not good for large people , old people or those with bad knees. Please return to using the regular height toilets at 18" high not 14". Oh yeah, the sink water pressure was non-existent and just trickled.

    Breakfast was tasty and plentiful. Other than the toilet everything else was fantastic, thanks for a great experience. I could not figure out how to turn on the ceiling fan .

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Great staff and good stay for the price.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The building itself seemed to have some issues like elevator breaking and leaks. But staff was more than accommodating.

    Close enough to down town. Couldn't beat it for the price. Staff was super nice. Only issue we had to elevator was down. Breakfast was good.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    Nice
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The tub

    It was good and I enjoyed my stay

    Stayed in December 2023

Showing 1 – 25

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