7707 West Sam Houston Pkwy South, Westchase, Houston, TX 77072, United States
#245 of 432 hotels in Houston
Guests' ChoiceBased on 442 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.8
Staff
8.1
Value for money
7.8
Free WiFi
7.0
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End of dialog contentReviewed: 21 April 2024
Shaniya
United StatesLingering old smell after spraying disinfected spray. Needs better lighting.
Comfortable. Reasonable.
Stayed in April 2024
Reviewed: 4 April 2024
Nova
United StatesThe coach smelt like urine, and the room had a mildew smell to it
Stayed in March 2024
Reviewed: 30 March 2024
Olubunmi
United KingdomBreakfast choices Wet room/walk in shower - The entire bathroom became wet and subsequently the bedroom floor was wet
Nice staff Large room
Stayed in March 2024
Reviewed: 3 March 2024
Emilia
United StatesIt wasn’t very clean
Somewhat quiet
Stayed in March 2024
Reviewed: 21 December 2023
Khanh
United StatesBetter breakfast food
Close proximity to bellaire. Price is great. It provides breakfast
Stayed in November 2023
Reviewed: 6 December 2023
Felice
United Statesi had a 4 night stay and room service never came, even after giving them a 24 hour notice that we’d like room service to come clean
the room was big!
Stayed in October 2023
Reviewed: 20 September 2023
Ashley
United StatesEverything was great
It's was clean
Stayed in September 2023
Reviewed: 8 August 2023
Thuy
United StatesVery clean
Stayed in June 2023
Reviewed: 27 July 2023
Cao
United Statesthe pool is not cleaned on Sunday until Tuesday.
Stayed in July 2023
Reviewed: 22 July 2023
Amy
United StatesDeposit
Almost
Stayed in June 2023
Reviewed: 17 July 2023
Polina
United StatesThe pool chairs were all broken, it wasn’t a good sight and surely inconvenient My son left his headphones- after 30 min on hold with the hotel, they said they don’t ship and hung up on him :(
Nice property, good location
Stayed in July 2023
Reviewed: 9 July 2023
Tri
United StatesInternet unstable. Contact staff do not resolve and less guest deal with it
Clean
Stayed in July 2023
Reviewed: 26 May 2023
Jasmin
United Statesthe Wi-Fi
Stayed in May 2023
Reviewed: 28 April 2023
Fred
United StatesThey placed a $100 charge on my credit card as a deposit and told me it would be refunded as soon as I checked out. They now tell me it will be 2 to 5 days. That is wrong and I am not happy
The room was fine and the bed was comfortable.
Stayed in April 2023
Reviewed: 17 April 2023
Andy
United StatesThe pool was pretty dirty and our couch had a stain, but overall the place was good.
The breakfast was bomb! The location was easy to find .
Stayed in April 2023
Reviewed: 4 April 2023
Larry
United StatesRooms okay. The cleaning crew never vacuumed the hallway. Same pieces of trash was there for four days.
It was quite.
Stayed in April 2023
Reviewed: 4 April 2023
Le
NorwayNo pressure on tap water, almost unable to wash ☹️. Same breakfast every day 😕. Breakfast should be better with more choices
Good location and quiet place, little traffic
Stayed in March 2023
Reviewed: 16 March 2023
Julie
United StatesRan out of breakfast food.
Clean
Stayed in March 2023
Reviewed: 13 March 2023
Garoui
United StatesEverything was out of order... no laundry room, buttons in the elevator were broken, only one waffle maker worked, so there was always a line... there was an intense smell in our room we couldn't get rid of. The breakfast was meh. The staff could not help with the simplest requests... they wouldn't even print out a receipt! They told me online that early check-in was $25. I was charged $200. And they did a $100 incidentals charge for every day I was there ($300). That was a lot upfront! I'm hoping that money is returned quickly!
The beds were very comfortable. Parking was easy.
Stayed in March 2023
Reviewed: 10 March 2023
Anh
United StatesCouldnt find my headphones when cleaning lady went in and the desk keep saying i must have misplaced it. They didnt bother to find out why it went missing. Also no mail drop off.
Stayed in March 2023
Reviewed: 5 March 2023
Anh
United Stateshot on third floor, only two lamps for the night stand and no lamp where the sofa is- v dim light in the entire room
nice bathrooms, big king bed, breakfast
Stayed in March 2023
Reviewed: 3 March 2023
Verdalia
United StatesThe bed was not comfortable to me. I'm used to softer beds in hotels. But the linen was clean and fresh.
The hotel staff is superb. Very professional and welcoming.
Stayed in March 2023
Reviewed: 20 February 2023
Nancy
United StatesI didn't like the smell coming from the carpet. Their carpet could use a good cleaning.
I loved the bed it was super comfortable and felt so clean.
Stayed in February 2023
Reviewed: 14 February 2023
Khanh
VietnamHad to deposit $100.00 cash and $3.00 fee for what’s processing but then got back $100.00 cash back when check out.
Very good breakfast!
Stayed in February 2023
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