11440 Clay Road, Energy Corridor, Houston, TX 77041, United States of America
#208 of 429 hotels in Houston
Guests' ChoiceBased on 241 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
8.3
Facilities
7.8
Staff
8.3
Value for money
8.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Tamika
United States of AmericaThere were spiders in the room but staff came fast and killed them. They sprayed the corner where they were. Rooms were small and older and I couldn’t get as comfortable as I liked.
Location
Stayed in March 2024
Reviewed: April 22, 2024
Johan
South AfricaThe breakfast is the same everyday so for us that stayed for 11 days eating the same everyday became an issue. The room has got a smell to it, the coffee station in the room was poor.
Location is good, Cleaning of rooms was done on a regular basis
Stayed in April 2024
Reviewed: April 14, 2024
Beautiful
United States of AmericaThe bathtub was grungy looking but it was clean, just old and needs to be upgraded. My little ones had to shower instead
The staff was super friendly and on top of everything
Stayed in April 2024
Reviewed: March 14, 2024
Christen
United States of AmericaThe parking lot was lit well. Lots of lighting. The location was perfect for us and being close to where we needed to go. The beds were comfortable and the rooms were clean.
Stayed in March 2024
Reviewed: July 20, 2023
Alex
Cayman IslandsShower could use a bit of modernization and breakfast selection was small
Place was clean and nice sized room, check in and out was easy
Stayed in July 2023
Reviewed: July 3, 2023
Victor
Puerto RicoThe pool looks dirty.
r9om size
Stayed in July 2023
Reviewed: April 26, 2023
Jacob
United States of AmericaSorry, there was nothing I didn't like during the 3 days I was staying, I did not feel any discomfort.
Fresh coffee, orange juice, and breakfast were clean and healthy. And I was grateful that the female staff working at the front desk in the morning kept the breakfast fresh and well done. Also, I appreciated the kindness of the staff as always.
Stayed in April 2023
Reviewed: April 13, 2023
Pamela
United States of AmericaI did not like the fact my daughter was not able to give my granddaughter a bath she had to hold her in the shower an she is 21weeks pregnant with my grandson witch w though was dangerous for them both
Stayed in April 2023
Reviewed: March 20, 2023
Hollie
United States of AmericaBreakfast could have been better.
Stayed in March 2023
Reviewed: February 26, 2023
Znm
United States of AmericaCold water uncomfortable shower
The cleanliness
Stayed in January 2023
Reviewed: September 5, 2022
Pamela
United States of Americamy refrigerator wasn’t working an was leaking when I first got into my room called front desk an all she could say is I’ll give you some towels for the water leaking, not my job to clean their mess, also the 2nd night of our stay they didn’t come clean while we was out of the room an bring new towels..
Stayed in September 2022
Reviewed: August 4, 2022
Nancy
United States of Americano hot water for showers
clean, comfortable, easy access to interstate
Stayed in August 2022
Reviewed: July 30, 2022
Grace
United States of AmericaBreakfast was good but no cream cheese
Stayed in July 2022
Reviewed: June 2, 2022
Christy
United States of AmericaThe beds here are so comfortable. I loved the space this room has and extra sitting area. Room was clean would stay here again.
Stayed in June 2022
Reviewed: May 31, 2022
Shaketa
United States of Americathat I was on the 1st floor the towels was super small
no light very full lighting booked pool view got placed 1st floor
Stayed in May 2022
Reviewed: May 16, 2022
Jennifer
NigeriaIt is quite a distance from the city centre
Very clean
Stayed in May 2022
Reviewed: May 1, 2022
Jared
United States of AmericaThe room is okay it's a lil bit old but not too old, it's spacious for my family and its enough for us. The only thing was the towels that they were giving us were dirty and the walls has stains of spills.
We were greeted when we got in, their hallway smells really good!! We stayed here for 3 nights because we had an appointment nearby the area, and I like how it is accessible to everything we want to go, with the price for 4D and 3N u can't beat the price and comes with breakfast!!
Stayed in April 2022
Reviewed: April 18, 2022
Dommie
United States of AmericaThe pool was dirty, the elevator didn’t work and we got stuck in it, no phones in the room and one of my rooms the mini fridge didn’t work.
The location of where it was because it was easier to get to where I was going without having to go far.
Stayed in April 2022
Reviewed: April 18, 2022
Dommie
United States of AmericaThe rooms didn’t have phones in them, the elevator broke on us and we got stuck in it, not enough light, the pool was dirty, The beds were a little hard and one of my rooms the mini fridge didn’t work.
The distance to the places I needed to go and the location was really good.
Stayed in April 2022
Reviewed: April 3, 2022
John
United States of AmericaSee above.
Staff were helpful when told about the poor condition of the desk chair and lamp. They fixed lamp and replaced the chair ,which was also in poor but not as bad as other chair. Staff stated the hotel is in process of being sold and their hands are tied regarding furniture/chair replacement. We used a bench in the room to sit at desk ; workable but a bit wobbly. Room was clean, bed was comfortable and breakfast was good.
Stayed in March 2022
Reviewed: March 26, 2022
Natasha
United States of AmericaThey can provide more towels in the room.
The hotel was clean and inviting.
Stayed in March 2022
Reviewed: March 25, 2022
Nancy
United States of AmericaThe only issue we had was the noise from the refrigerator and air conditioner; other than that, everything was great! We were very comfortable and had plenty enough room!
Breakfast area was clean and the selection was awesome! Excellent breakfast! The staff kept the food well stocked and they were very helpful.
Stayed in March 2022
Reviewed: March 22, 2022
Natasha
United States of Americanothing
clean
Stayed in March 2022
Reviewed: February 21, 2022
Sabrina
United States of AmericaDripping faucet, cigarette burn in curtain, hair dryer not working, hot water not hot for long
Location, size of room, breakfast
Stayed in February 2022
Auckland, New Zealand
Anchieta, Brazil
Saint-Jean-de-Luz, France
Wakayama, Japan
Llandrindod Wells, UK
Eguisheim, France
Irkutsk, Russia
Muttam, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content