4 Riverside Drive, Andover, MA 01810, United States
#5 of 8 hotels in Andover
Guests' ChoiceBased on 110 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.3
Facilities
8.2
Staff
8.4
Value for money
7.9
Free WiFi
7.5
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End of dialog contentReviewed: 26 September 2024
Elizabeth
United StatesI really don't have nothing bad to say
I didn't get to eat breakfast , and the location was great ., a good distance from my destination
Stayed in September 2024
Reviewed: 22 July 2024
Tami
United StatesHotel room floor could have been vacuumed better
Breakfast was good. Many options
Stayed in July 2024
Reviewed: 17 June 2024
Iii
United StatesClean and comfortable room - Breakfast was great!
Stayed in May 2024
Reviewed: 8 May 2024
Iii
United StatesBreakfast 1 thumb up
Check in staff super helpful
Stayed in April 2024
Reviewed: 16 October 2023
Harlow
United StatesBathroom needs a paint job and door squeezed loud enough to wake someone
Stayed in October 2023
Reviewed: 16 September 2023
Andrea
United StatesWhen I stayed at the hotel, it was summer so I was looking forward to swimming in the hotel pool with my grandchildren. The pool was dirty & obviously hadn’t been cleaned by the staff. Very disappointed with this situation.
Stayed in August 2023
Reviewed: 21 August 2023
Damaris
United StatesIt had a very strong dog odor and there was dog food left in the closet
Very comfortable environment, good cleanliness
Stayed in August 2023
Reviewed: 1 August 2023
Sean
United StatesThe air conditioning wasn't stripping the air of humidity, so my room was quite humid and cold. Kind of thought I'd end up getting pneumonia because of it but woke up with a scratchy throat.
Room was clean and there was no signs of wear on any of the appliances, walls, or surfaces. Seemed well taken care of / renovated.
Stayed in July 2023
Reviewed: 20 July 2023
Craig
United StatesWi-Fi was a bit slow.
Stayed in July 2023
Reviewed: 3 July 2023
Long
United StatesNice big room, for a good price. Extremely comfortable bed. I have back issues and woke up with no pain which was amazing.
Stayed in July 2023
Reviewed: 19 June 2023
Alexandra
United Statesthere are no complimentary drinks at the room such as water or soft beverages.
nice facility
Stayed in June 2023
Reviewed: 16 June 2023
Charles
United StatesSee above
Breakfast was very good; the hotel had a poor bathtub that creaked every time you took a shower; the pillows would seem to melt and not give you support when you slept.
Stayed in June 2023
Reviewed: 16 April 2023
Marissa
United StatesThe manager on duty was extremely helpful after booking.com had made an error in our booking.
Stayed in April 2023
Reviewed: 3 January 2023
Bethanymarie
United StatesWhen we had to switch rooms
The kitchenette
Stayed in December 2022
Reviewed: 12 December 2022
Michelle
United StatesThe bathroom had a few stray hairs when we arrived. The person manning the breakfast wasn't as cheery as previously (we have stayed a few times). We didn't feel comfortable asking questions, like was there peanut butter available for the toast. She seemed to be in a hurry and too busy to help, so we didnt want to interrupt.
Check in and out were efficient and the rooms are perfectly setup.
Stayed in December 2022
Reviewed: 7 November 2022
Michelle
United StatesMy only negative was that a large bag of garbage, not sure if someone dumped it outside of their room or cleaning staff left it, outside my door late afternoon until the next morning
Great location, easy access to the highway but quiet location. The breakfast was very good but the staff member who ran it was just delightful. She greeted everyone with a hearty good morning and made sure everything was well stocked. Room was large and clean, full size fridge.
Stayed in November 2022
Reviewed: 7 September 2022
Yoko
JapanStaff were all friendly and helpful.
Stayed in September 2022
Reviewed: 5 September 2022
Heidi
United StatesThe breakfast offerings were not that great. We had to eat at a restaurant in Portsmouth.
Quiet
Stayed in August 2022
Reviewed: 15 August 2022
Paula
United StatesMy family is vegan, and there were no options with the free breakfast for us. Some non dairy milk and creamer would have been greatly appreciated
Wonderful friendly and helpful staff. Great comfortable room. Easy check in and check out.
Stayed in August 2022
Reviewed: 7 August 2022
Elizabeth
United Statesstarting to get dated walls thin
tucked away & reasonable price
Stayed in August 2022
Reviewed: 4 August 2022
Kim
United StatesThe kitchen was fairly sparse on dinner ware and silver ware for the potential stay of 6 people in this room. Not enough of either to accommodate our family (5 Adults/1 Child). Not enough seating to accommodate the family by way of kitchen chairs or living room area seating. Was disappointed not having regular coffee in the room (only decaf). Was able to get a some from the front desk but they were running short so, only a couple packets were provided. Was directed to get freshly brewed coffee from the dining area but NO regular coffee was made, only decaf...LOL. Breakfast buffet food was mediocre at best.
One of the nicest and clean Homewood Suites I've yet to stay in with good open space (two-bedroom suite).
Stayed in June 2022
Reviewed: 31 July 2022
Stacy
United StatesI booked it an hour away from the track because it said it had a pool I was pissed when I saw it was closed I payed extra for this hotel just fir a pool
staff
Stayed in July 2022
Reviewed: 5 July 2022
Shannon
United Statespool was still not open but no mention of this during booking process
location, room choices
Stayed in July 2022
Reviewed: 24 June 2022
Michelle
United StatesThe paint was peeling from the ceiling in the bathroom but pretty clean otherwise.
Stayed in June 2022
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