4 Piano Place, San Antonio, TX 78228, United States
#10 of 11 B&Bs and Inns in San Antonio
Guests' ChoiceBased on 275 hotel reviews
5.0Cleanliness
5.7
Comfort
5.8
Location
6.6
Facilities
5.5
Staff
6.6
Value for money
5.8
Free WiFi
7.1
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End of dialog contentReviewed: 16 June 2024
Lladisa
United StatesThe bed sheets were stained and the hair dryer was broken and I didn’t bring mine because it said a hairdryer was included only for it to be broken the pictures look way better than the actual property a bunch of weirdos staying there.
Stayed in June 2024
Reviewed: 25 May 2024
Kira
United StatesCockroaches in our room
I enjoyed the breakfast and the staff was kind
Stayed in April 2024
Reviewed: 18 March 2024
Janae
United StatesThey did not clean the room the first day or change the sheets the entire stay.
The breakfast and comfortable beds.
Stayed in March 2024
Reviewed: 8 January 2024
Martina
United StatesAll night there was some type of siren going off didn't get much sleep
Fast easy check in and out, friendly staff
Stayed in January 2024
Reviewed: 16 October 2023
Cruz
United StatesThe sheets on the bed were dirty
Stayed in October 2023
Reviewed: 27 September 2023
Angie
United StatesAs soon as we walked into the room there was a DISGUSTING stench like if there had been a family of cats in there and they had pissed all that ver the carpet. That’s what it stank like, cat piss. That carpet needs to be professionally cleaned or just thrown away.
It was okay, the people next door were noisy at early morning hours and woke us up.
Stayed in September 2023
Reviewed: 22 September 2023
Sharp
United StatesWell the coffee pot wasn't cleaned, the tables next to the bed where leaning and the door didn't quite shut all the way...
Staff was friendly
Stayed in September 2023
Reviewed: 14 September 2023
Arturo
Mexicoits old n unconfortable !!
the location its fine for shopping !!
Stayed in September 2023
Reviewed: 3 August 2023
Arthur
United StatesLong line at the only 2 waffle irons. 3+ minutes for each person per waffle. Out of coffee and no one checking on it. No fruit at all. TV a pain to operate. No iron. Some Lights in room out. No smoke detector …just bare wires. No morning hot shower water.
The juice was cold. The cereal had variety. The bed and pillows were comfy.
Stayed in August 2023
Reviewed: 20 February 2023
Christina
United StatesStains furniture, safety lovk brokern and room had a strange smell and parking area restricted. Large equipment in the way.
Staff was pleasant
Stayed in February 2023
Reviewed: 20 July 2022
Tonya
United Statesit needs a good cleaning
it was near a lot of restaurants
Stayed in July 2022
Reviewed: 10 July 2022
Lori
United StatesLatch on door busted no change machine for laundry
Stayed in April 2022
Reviewed: 30 June 2022
Denise
United Statesthe staff bed was comfy
Stayed in June 2022
Reviewed: 30 April 2022
Roman
United Stateslocation was good
Stayed in April 2022
Reviewed: 14 April 2022
Sheridan
United StatesFurniture old & torn. Bring across from a empty lot and the old metal fence around the property. Also, the stored trash around the pool.
The WiFi was available and the connection was great.
Stayed in April 2022
Reviewed: 7 April 2022
Melendez
United Statesshower wasn’t working , remote battery didn’t work
breakfast
Stayed in April 2022
Reviewed: 19 March 2022
Denise
United Statessaid it had pool but it wasn’t ready for anyone to get in and that’s one of the reasons we picked that location, housekeeping never really came I cleaned the room myself on the trip pictures didn’t look like the location.
the room looked decent
Stayed in March 2022
Reviewed: 10 March 2022
Minerva
United StatesThe room was very dirty including the towels, bed sheets and the shower curtains. The business next door had a very loud alarm that will come on in the middle of the night.
Stayed in March 2022
Reviewed: 21 December 2021
Joe
United StatesStaff was rude. Beds were dirty with cigarette holes and had hair all over
Location
Stayed in December 2021
Reviewed: 28 November 2021
Ashley
United Statesthey didn’t clean our room the next day we need more towels an etc
Stayed in November 2021
Reviewed: 27 October 2021
Vega
United StatesAc didn't work very well nsmoking room was a no smoking room
Hbo
Stayed in October 2021
Reviewed: 25 October 2021
Jose
United Statesbed covers had a cigarette burns all over sheets had blood on it it was just really bad just to even laid down but I just stayed for 6 hours at night and 2 hours when I got there so I just managed people arguing at 2:30 in the morning in front of the window bad experience sorry guys
manager nice guy
Stayed in October 2021
Reviewed: 19 October 2021
Bella
United Statesthere was a brown splatter on the ceiling. We stayed in a room where the ac didn’t work. told front office they came to check it out next day and it was HOT. won’t be staying here again. With the brown mystery stain and the heat, it’s definitely a NEVER again stay for me.
Stayed in September 2021
Reviewed: 4 September 2021
David
United StatesThe first room that we were given appeared to be clean, sanitary and ready to be occupied. Upon entering and checking the room before bringing in our luggage and personal items, we found the bed sheets to have blood stains on them. The sofa chair also had blood stains. It appeared that someone had punched a large hole in the restroom door and the bath tub had stains all around it that was obviously from someone putting out or extinguishing their cigarettes on the rim of the tub. The second room we were given was much cleaner but the sofa chair had a large rip/hole on one of the arm rest along with dirt stains. We never used the chair so it was no biggie. Everyday we entered the room, we had to smell the strong and distinct odor of marijuana.
The location of the motel and the proximity to our training class.
Stayed in September 2021
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