12601 West 96th Terrace, Lenexa, KS 66215, United States
#5 of 9 hotels in Lenexa
Guests' ChoiceBased on 137 hotel reviews
6.9Cleanliness
7.4
Comfort
7.6
Location
8.2
Facilities
7.2
Staff
8.1
Value for money
7.3
Free WiFi
8.3
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End of dialog contentReviewed: 6 May 2024
Matthew
United StatesWe noticed our bed comforter had a big yellow stain on it when my son put it on.
Staff was really nice and helpful, room was spacious and the breakfast was good
Stayed in May 2024
Reviewed: 15 February 2024
Wilkinson
United StatesMaintenance items apparent
Stayed in February 2024
Reviewed: 13 November 2023
Ronald
United StatesBreakfast out of yogurt pick breakfast up at 9;30
location
Stayed in November 2023
Reviewed: 25 September 2023
Nicole
United StatesStrange odors. Very off putting. I was tired so I stayed.
Stayed in August 2023
Reviewed: 7 August 2023
Jordan
United StatesFacility was not very clean, stains, hair and crumbs in room. Also the chlorine in the pool was so over powering your eyes burned as soon as you entered the room.
Staff was amazing and very helpful
Stayed in August 2023
Reviewed: 24 July 2023
Jolene
United StatesThe sofa was stained. The sofa bed was in terrible shape, luckily we brought an airmatress for my son, knowing sofa beds are often uncomfortable.
Our room was clean and as expected. It was good value. The staff were friendly and the location was great.
Stayed in July 2023
Reviewed: 17 July 2023
Talena
United StatesNot the cleanest. One of the towels was stained and could tell it was an older facility.
The location was good for our event
Stayed in July 2023
Reviewed: 26 June 2023
Darryl
United StatesAmenities, pool, gym, and the room was spacious.
Stayed in June 2023
Reviewed: 30 March 2023
Michael
United StatesOur key fob always demagnetized, so we had to get it recharged at the front desk about 5 times. Workout room was outdated and some machines not working properly. Parking spaces a little tight and inconvenient.
Basic needs were met. Breakfast was good but it was the same every morning. (We stayed 3 nights) Location was very good for our particular needs. Beds were comfortable, bath facilities good, etc.....
Stayed in March 2023
Reviewed: 20 February 2023
Ariel
United StatesThe pool and jacuzzi is small
Room was clean, bed was comfortable, staff was friendly. Free hot breakfast was great 😁
Stayed in February 2023
Reviewed: 11 October 2022
Liz
United StatesPillows were so uncomfortable
Staff are kind
Stayed in October 2022
Reviewed: 5 September 2022
Fred
United StatesReally needed more lighting in the room.
It was ok, but the eggs could be more scrambled like.
Stayed in September 2022
Reviewed: 19 July 2022
Strozier
United Statesmy hot tub wouldn’t stay plugged, water kept coming out.
location and cleanliness
Stayed in July 2022
Reviewed: 10 July 2022
Coleson
United StatesThe location was the best part. There is easy access to most places. The breakfast here was kind of underwhelming and I would say was my least favorite part. Other than that it was a great trip.
Stayed in July 2022
Reviewed: 30 May 2022
Charla
United StatesThe quality of breakfast food
The breakfast eggs and sausage were terrible.
Stayed in May 2022
Reviewed: 6 May 2022
James
United Statesfacility is older
comfortable bed
Stayed in April 2022
Reviewed: 18 October 2021
Eugenia
United StatesFairly quite, clean,
even with covid, more items that are sealed could be offered, yogurt, cream ch. Chocolate milk, pastries
Stayed in October 2021
Reviewed: 16 August 2021
Kolton
United StatesNot much to choose from for breakfast.
How clean it was.
Stayed in August 2021
Reviewed: 5 July 2021
Marcellus
United StatesNothing
Jennifer
Stayed in July 2021
Reviewed: 5 July 2021
Susanich90
United StatesNoisy
Stayed in July 2021
Reviewed: 21 January 2024
Tanna
United Statespool and hot tub
Stayed in January 2024
Reviewed: 5 January 2024
Michelle
United StatesAbsolutely worst hotel to go to Alex at front desk didn't wanna let us stay there as we have a medical alert dog as I called the property before I booked to make sure they allowed it he refused it argued at the desk refused us service refused a refund and he yelled at my husband I videoed this behavior as he would try to lie bout it don't stay there if u have medical issue they refuse a service Animal asked us to pay him 75 under table fee
Absolutely worst hotel to go to Alex at front desk didn't wanna let us stay there as we have a medical alert dog as I called the property before I booked to make sure they allowed it he refused it argued at the desk refused us service refused a refund and he yelled at my husband I videoed this behavior as he would try to lie bout it don't stay there if u have medical issue they refuse a service Animal asked us to pay him 75 under table fee no manager he wouldn't even call the manager
Stayed in January 2024
Reviewed: 28 September 2023
Amanda
United StatesWhen you first walk in it smells. If you needed a pool towel or a room tell you had to trade in your old dirty towels. I was there with my children and there was people in there having sex so loud you could hear it through the walls and the hallway, then at night there is drunk people walking in bouncing off the walls and being loud. The next morning, one of the ladies that seem like may be a owner or a manager told me to be quiet because everybody looks out their doors. I myself was quiet and so is my children and that people who stay with me I do not like that my underage children can hear every single sex noise going on, and I do not like being told to be quiet when it definitely was not me
Stayed in September 2023
Reviewed: 30 August 2023
Sean
United StatesIt smelled like there was smoking in the room.
It was incredibly quiet.
Stayed in August 2023
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