Bugs in room

Friendly staff excellent customer service

Stayed in October 2024

Weird smell, semi hard springy bed, dusty room

Staff was patient and nice

Stayed in October 2024

The toilet was too low. The shower didn't have any None slip grips in it

It was clean

Stayed in September 2024

The room didn't smell so good.

Breakfast

Stayed in June 2024

House keeping

Very good

Stayed in August 2024

I paid for Friday-Sunday called at 1am to inform staff I will arrive about 6am I was then informed I will have to pay $60 for early check in. I reminded staff I already paid for Friday night and didn’t sleep in the hotel as yes she said ok. When I arrived the staff insisted I have to pay $97 plus $100 security deposit. Because of family tragedy we didn’t even stay. After checking we went to the hospital came back at 11am took our stuff and left the staff stated she cannot check me out until the Sunday at 11am. I was hurting disgusted and just wanted to leave so I gave her the keys and left. Still didn’t see my $100 as yet.

Nothing

Stayed in August 2024

They do not have blankets or towels. We used a single translucent sheet to cover up and we shared one single towel. We were told they don’t have the budget for extra linen or towels and they aren’t allowed to give any more. 8am housekeeping busted in our door while we were sleeping and woke us up, which was probably the worse part. Check out isn’t until 11 they shouldn’t be busting into rooms before then.

It was newly remodeled and overall decent for what we paid. The rooms were ok and property looked ok . Our experience was the bad part. Our bad experience comes from several things that added up

Stayed in July 2024

The pool was never open. No bacon for breakfast

The staff was courteous and nice

Stayed in July 2024

Staff was nice. Shuttle Driver courtesy and responsible.

Stayed in July 2024

AC broke, no cold water

Stayed in June 2024

Need more options for breakfast and car rental locations to pick up and drop cars off.

Location was great but could have more options for breakfast for Vegetarian and none pork lovers.

Stayed in June 2024

A $100 deposit is required and if booking through a third party is not disclosed or in the extra fine print.

Stayed in June 2024

We had mold in the bathroom. It was not clean at the breakfast.

A lady at the reception was polite and friendly.

Stayed in June 2024

There was a damp smell and the heavy smell of marijuana in the elevator and halls

Stayed in May 2024

Never came to my room to fix my water. So had to wash in cold water.

Nothing was exciting about my stay.

Stayed in May 2024

Stains on ceiling, paint peeling, etc.

Breakfast was decent, hot and fully stocked.

Stayed in February 2024

Mattress was too soft and the chair and ottoman were beat up and very uncomfortable. I would not spend more than one night there.

Staff were very friendly -- room was clean but not spotless

Stayed in March 2024

Property looks dirty and is falling apart. Bathrooms need a Major Update. I almost didn’t want to stay here. Also called 22 times and didn’t get an answer 1 time so I had to take a $30 cab from airport to hotel.

Staff was friendly

Stayed in March 2024

The conditions of the hotel are pretty dirty and beat up. The curtains in the room didn’t work Phone line didn’t work The office/center office both computers were broken Bathroom 2 hair dryers only 1 work

The airport shuttle both staff and service made it worth.

Stayed in March 2024

The lady Heidi was rude, and she called herself a manager. They charged extra for early check-in when we drove 11 hours for a funeral. They also took out an extra $100 for the stay when we already paid the $100 fee for the stay if the room is damaged. The room didn't have washcloths or towels. Cigarette bud and hair on the floor so the room wasn't properly cleaned. It was noisy at night. People hanging out. The phone did not work. The room needs a lot of updates. Especially the bathroom.

Housekeeping was friendly

Stayed in February 2024

Bathroom was dirty. Not comfortable.

Stayed in March 2024

Great Central location.

Stayed in February 2024

The hallways smelled like smoke and when we first opened the room it smelled like stinky feet 🤦🏻‍♀️ but I would not recommend. Also I called ahead of time if I could place a deposit with cash and they said yes but when I got to the hotel the lady said NO I can’t do that ONLY card but I only had cash so I had to go to the bank and put in cash on my card. IT was not the white lady she was very nice but I was a different lady.

I like the options on breakfast

Stayed in February 2024

Old, one elevator of 2 worked, breakfast was cold, no water pressure, intermittent hot water, water stains on ceiling……

Not a property I would have picked but the other party was quite pleased because they didn’t know what a great hotel stay was like. Having standards may seem snobbish but when I treat myself better I feel better about myself.

Stayed in January 2024