1805 Enchanted Way , Grapevine, TX 76051, United States of America
#15 of 18 hotels in Grapevine
Guests' ChoiceBased on 742 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.4
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 23, 2024
Maria
United States of AmericaGreat. Clean fast and tasty
Stayed in September 2024
Reviewed: September 19, 2024
Tony
United States of Americabreakfast wasn't open one of the mornings I went downstairs, for some odd reason. Not much around this site, you have Waffle House and a gas station, that's it for food/drink.
bed was quite comfy, clean bathroom, got hot water pressure.
Stayed in September 2024
Reviewed: September 19, 2024
David
United States of AmericaSomewhat old and dated. Room and building smelled musty.
Price and location
Stayed in September 2024
Reviewed: September 5, 2024
Marek
United States of AmericaGood breakfast in the morning and great and helpful staff.
Stayed in September 2024
Reviewed: September 3, 2024
Jon
United States of Americagrouting around tub and plastering around gaps in light switches. Maintenance issues.
I like sleeping at Comfort Inn and Suites. It’s my hotel of choice.
Stayed in September 2024
Reviewed: September 3, 2024
Aaron
United States of AmericaNeeds better amenities and small things like shampoo and soap
Proximity to interstate
Stayed in September 2024
Reviewed: September 2, 2024
Paola
ColombiaBED
Stayed in August 2024
Reviewed: August 24, 2024
Alan
MexicoThere was not a real choice of snack food outlets or restaurants within walking distance. Within a relatively short drive is a mall but again not a lot of choice
The staff were very helpful and when I had a problem with the shower they had it fixed in 20 minutes. Breakfast was good and fresh, not a wide variety but some choices and good quantities. room was clean and very tidy. The proximity to the airport is excellent.
Stayed in August 2024
Reviewed: August 23, 2024
Christina
United States of AmericaThe furniture in breakfast area was worn, but clean. The beds were comfortable and the rooms were clean. The gym was very warm, but worked find for what we needed. It was very quiet at night
Stayed in August 2024
Reviewed: August 19, 2024
Jose
United States of Americaac would not get lower than 70, but was comfortable to sleep, door handle would get stuck and would have to mess with it to get door to close properly brought to attention and they would look at it
great location and within driving of a lot of stuff to do.
Stayed in August 2024
Reviewed: August 5, 2024
Jennifer
United States of AmericaThe breakfast needs an upgrade.
Staff were very helpful.
Stayed in May 2024
Reviewed: July 28, 2024
Jessica
United States of AmericaStained carpet and patched walls
Great staff!
Stayed in July 2024
Reviewed: July 8, 2024
Francisco
United States of AmericaThe room was too humid no vent in the shower so it made the room even more humid.
It's a good and clean room
Stayed in June 2024
Reviewed: July 2, 2024
Helen
United States of AmericaThe AC did not work good. Was to warm
It was nice
Stayed in June 2024
Reviewed: June 12, 2024
Martha
United States of America1) Jet sprays in spa tub didn’t work The bathroom faucet kept dripping in tub as well as the water temp dial loose. Also the hook on back door loose. 2) As an elderly on fixed budget I wish there was special discount. The booking .com helped lower price for for 2 nites but when I erroneously booked the 3rd nite thru hotel itself price seemed to go up ‼️🤷🏻♀️
Great breakfast! Location perfect! Always able to locate carts for luggage ❗️ All staff especially Daniella & Teddy ( transportation) were magnificent!
Stayed in June 2024
Reviewed: May 22, 2024
Trina
United States of AmericaI did not like the height of the tub. I ended up not lifting my foot up enough and majorly stubbed by toe. It appeared to be under construction as the walls in the hallway had unpainted spackling in several places.
The gal at the front desk was very nice. Lots of space in the room and very clean. Bed and pillows were comfortable.
Stayed in May 2024
Reviewed: May 20, 2024
Brenna
United States of AmericaThe first room they placed us in was not cleaned. Bed was unmade and trash was around the room, but we were moved without issues.
The accessible tub was great and a nice surprise to find out it was a jacuzzi tub.
Stayed in May 2024
Reviewed: May 5, 2024
Paveena
United States of AmericaCould have better variety of food but overall it's good.
Everything was good. I love the breakfast.
Stayed in April 2024
Reviewed: April 22, 2024
Brock
United States of AmericaThe check in guy who checked us in was fantastic super friendly speedy check in the lady that was there the next morning was nice help us out but the Hispanic lady that was there after our adventures around 5:30pm Saturday was rude when we walked by going to our room she had an attitude with the guest she was checking in went and got a soda and candy she didn’t want to bill my card for the items she wanted a physical card and put an additional 50 dollar hold on my card for $6.59 when asked her about it she had no explanation told me call the manager on Monday she’s the reason for this review she shouldn’t be working in customer service she needs to be a house keeping lady away from guest if she doesn’t like to help people
The rate was good the room was big facility was clean nothing bad to say about the property itself
Stayed in April 2024
Reviewed: April 17, 2024
Charles
United States of AmericaNa
Location
Stayed in April 2024
Reviewed: April 16, 2024
Nir
United States of AmericaIce machine was not working on fifth floor and required more travel than was ideal (1st world problem)
Excellent rate and location, double king suite offered two rooms instead of both beds in one (bonus)
Stayed in April 2024
Reviewed: April 13, 2024
Maria
United States of AmericaGreat breakfast
Stayed in March 2024
Reviewed: April 8, 2024
Beverly
United States of AmericaNo restaurant or decent convenience store near property.
Stayed in March 2024
Reviewed: April 1, 2024
Kenya
United States of AmericaThe price
Convenience of my trip destination
Stayed in March 2024
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