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  5. Reviews of Cobblestone Hotel & Suites - Charlestown

Reviews of Cobblestone Hotel & Suites - Charlestown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2201 Grace Avenue, Charlestown, IN 47111, United States of America

#1 of 1 hotels in Charlestown

Guests' Choice

Review Score

Based on 406 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.8

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 23, 2024

    10
    Couldn't have asked for more
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly, helpful staff

    Stayed in September 2024

  • Reviewed: September 23, 2024

    10
    Great staff & clean rooms!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing that was negative was the pool was not open. It didn’t effect us, but I could see how that would upset some guests.

    Room was very clean! Both night staff when we checked in & morning staff when we checked out were very friendly & imformative. Lisa was great with the small issue we came across. (Not on hotel) would definitely stay there again.

    Stayed in September 2024

  • Reviewed: September 18, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and convenient

    Stayed in September 2024

  • Reviewed: September 16, 2024

    8.0
    Would probably return to this hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They rent out a conference room for parties. There was a child’s birthday party going on with kids running everywhere when we arrived.

    Great location and very clean and comfortable.

    Stayed in September 2024

  • Reviewed: September 13, 2024

    7.0
    Good
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool and hot tub were closed. Plus low food and snack options

    Everything other than what I didnt like

    Stayed in September 2024

  • Reviewed: August 18, 2024

    10
    It was great, and the staff was friendly and very nice.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    No sugar-free syrup for the waffles.

    Very good. It was standard. They could provide Sugar-Free syrup for the waffles, though.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    8.0
    Overall, met and/or exceeded expectations.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could use a little more space at breakfast. The area could not handle more than 15-20 people at once.

    We liked the hotel and the small bar when we checked in. Breakfast was great!

    Stayed in May 2024

  • Reviewed: June 21, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean quiet with friendly staff,

    Stayed in May 2024

  • Reviewed: June 14, 2024

    10
    We will return!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 6 nights

    We were disappointed that the pool was closed. Our Granddaughter was supposed to have her Birthday Swim Party there. I understand it was beyond your control but my granddaughter was disappointed.

    This was our second visit in two years. Our son and his family live in Charlestown. We came for Graduations both years. All the people working there are friendly, helpful and seem to be happy.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    8.0
    Your evening staff was excellent but your morning clerk was not very friendly.
    • Couple
    • King Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    In my opinion it was just as good as the higher end hotels. The only thing that I was unhappy about was the air conditioning system could have worked better. Our room humidity was high.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    9.0
    We enjoyed our stay. Just wished the pool was open.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was “closed” until further notice.

    Employees were awesome! Location was great. Room was very comfy!

    Stayed in June 2024

  • Reviewed: June 6, 2024

    8.0
    Good place to sleep, fairly close to Louisville.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    That at 8:00 am in the morning my son got yelled at for sitting at the “bar” while waiting for the waffle maker. I get that kids aren’t allowed at alcoholic establishments (which this wasn’t- it’s literally a countertop on the opposite side of the breakfast area) - but at 8:00 in the morning during the breakfast buffet- I don’t see the harm.

    Quiet property

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    I liked the neighborhood, I felt safe walking around the blocks. I loved the Mexican store restaurant right down the street. We carried out and the food was excellent!

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Would stay again.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t any juice or milk at the breakfast bar. Our bedding was stained on the side.

    The staff is amazing! Such a wonderful group of people.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    The first night my hubby wanted some coffee and when he got a creamer it “plopped” out in chunks. He threw his coffee aw
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The girl who checked us in the first night was either drunk or high. She had called in another worker, so obviously there was an issue.

    Close to family

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Great stay in southern Indiana
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice staff. Very clean. Excellent breakfast. Very secure. Nice location.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Staff was very kind and helpful especially the lady at check in.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Slept 5 hrs

    Everything went well expect I couldn’t sleep as much as I wanted to due to loudness. Someone had tv on pretty loud

    Stayed in April 2024

  • Reviewed: March 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was not very much breakfast choice.

    How clean it was and the staff was great.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The people were super friendly. Quiet location. Great breakfast.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was the only so-so thing about our stay. Staff were really kind and helpful and the room was great.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Awesome as always
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There’s nothing I dislike about cobblestone. The workers are very kind, understanding and take care of all my needs when necessary.

    The Staff, The building everything about Cobble stone surpasses most Hotels. I stay here often. I often feel bad when my friends and I are going in and out to hang/grab things to take back when it’s late lol we try to be as courteous as possible!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    wonderful experience, great customer service
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    nothing everything was great

    Upon check in I was greeted by the front desk young lady and she was very friendly. Once we got in the room it was nice and clean and fully stocked. I think the air conditioner could have worked a little better but it wasn't too bad. The next morning breakfast was wonderful and fresh. And the morning desk lady was very friendly. Once we return after the cold days at the softball field, the team got to swim and hang out for awhile, while the parents relaxed at the bar area. customer service here was great all around. Check out was a breeze. We would stay here again and recommend to others. Thank you for the hospitality.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    We were treated like family, as the staff was very courteous and offered to assist in any way.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No dislikes!

    Convenient to the location we were visiting. Very clean, and fun staff!

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Great overall experience will stay again and also recommend to others!!
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Construction going on property beside kind of next to the room I was in but nothing that was enough to really be to much of a bother

    Easy to find great staff and nice interior/exterior

    Stayed in February 2024

Showing 1 - 25

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