1970 Craig Road, Maryland Heights, MO 63146, United States
#22 of 22 hotels in Maryland Heights
Guests' ChoiceBased on 642 hotel reviews
4.4Cleanliness
5.0
Comfort
5.1
Location
6.8
Facilities
5.0
Staff
6.6
Value for money
5.4
Free WiFi
6.9
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End of dialog contentReviewed: 19 August 2024
Christopher
United StatesFirst room (first night) was filthy with holes in the walls, exposed wires, dirty sheets and bathroom
Staff was friendly and accommodating. The breakfast that was available was good.
Stayed in August 2024
Reviewed: 8 August 2024
Natalie
United StatesThe shower had black matter along caulk, there was mold from moisture on wood tv console, room was not clean to hotel standards
Close to the hospital we were at
Stayed in August 2024
Reviewed: 30 July 2024
Damon
United StatesRoaches in rooms every size an bed an itchy an dirty stained pillows an covers but they said where washed an smell of mold an tiller barely flushed correctly dirty tub an no cups in room for real for two people’s stay an staff very unprofessional talking to ppl but helpful to sighing up for my old rewards account I appreciate the stay but I woulda wanted a refund.
The breakfast wish bigger cups for drinks or silverware that’s foam made bigger and waffles were amazing we all enjoyed it
Stayed in July 2024
Reviewed: 15 July 2024
David
United StatesOverall the hallways and the room were absolutely filthy and in serious need of a deep cleaning there was a half eaten chicken ring in one of the drawers, alot of stains in the carpet, and the comforter on one of the beds smelled like vomit (although it's kind of a common practice to just throw those on the floor at just about any hotel lol) the sheets underneath were clean, and comfortable though
The breakfast was good for what they provided but it seemed like they were very conservative on what was available until you asked for things. Personally i would have liked some kind of protein option such as eggs or bacon or sausage but that's just my preference... my kids loved the do it yourself waffle thing though and the staff was very polite and accommodating when I did let them know the waffle batter ran out
Stayed in July 2024
Reviewed: 2 July 2024
Steven
United StatesNo early check in and manager was kind of rude and there were permanent guest that were also rude and obnoxious
Good location very close to where we needed to be
Stayed in July 2024
Reviewed: 25 May 2024
Michael
United StatesThe room itself did not have a clean feeling.
WiFi does not connect and has poor signal.
Stayed in May 2024
Reviewed: 18 May 2024
Ronald
GermanyBATHROOM: Tub was rusty, yellow stains and the fan was hanging by one screw. I would not take a bath in the bathtub. BED ROOM: Bed cover was dirty. Asked at reception for clean sheets after the 4th day of my stay - it was never done. Both lamps on the wall were loose and hanging to the side. Air conditioner was nasty - needed a good cleaning. Carpets either needed to be replaced or at least cleaned. Old furniture needs to be replaced. SMOKE DETECTOR: No smoke detector. Only wires for the smoke detector was dangling from the ceiling. BALCONY: All were in a bad state of repair. This is a hazard. IN GENERAL: Hotel was in a very bad state of repair. ATTACHED are photos to show everything discussed above, It was not worth my $ 63.00 dollars for 8 nights. Maybe worth $30 - 35.
I liked the continental breakfast. Coffee was very good. Wi-Fi, microwave and refrigerator was nice to have.
Stayed in May 2024
Reviewed: 19 March 2024
Robert
United StatesThe doors were raggedy you can see through them worry someone will come in my room, the ceiling in the bathroom leaking. The TV did not work. The phone did not work shortage in the lamps, outdated furniture, and the bed was hard.
The staff were very nice and helpful
Stayed in March 2024
Reviewed: 18 March 2024
Kailah
United StatesIt's old need to upgrade and has roaches bad
Elevator worked room was at a good location
Stayed in March 2024
Reviewed: 17 March 2024
Charles
United StatesThe room and hallways were filthy, especially the carpet. The 'breackfast' was a joke.
Stayed in March 2024
Reviewed: 5 March 2024
$married2024
United StatesThe headboard was broke in my room I reported it and it never got fixed. Also in my other room only one lamp had worked. My disabled soon to be wife was very unsatisfied. The handicap shower head was not working.
The front desk attendant
Stayed in March 2024
Reviewed: 27 February 2024
Yachira
United StatesStrong marihuana smell all the time. Sheets dirty. This place was horrible.
Location
Stayed in February 2024
Reviewed: 24 February 2024
Tiffany
United StatesDead roach in bathroom.
Stayed in February 2024
Reviewed: 3 December 2023
Blaze
United StatesTHIS BELONGS ABOVE! The majority of the staff was pleasant and accommodating when and where necessary. Low traffic location which was most definitely a plus.
We were there for 6 days and the breakfast was the same, the only hot thing they served was waffles,there was no meat of any kind, no potatoes, no eggs, no cereal no oatmeal. It was a waffles and yogurt kind of week. We were quite disappointed with the lack of breakfast selections. Housekeeping half-cleaned, services were not offered and had to be requested.Rooms could definitely use some upgrading peeling wallpaper, chipped paint an overall neglect. THIS BELONGS BELOW!
Stayed in November 2023
Reviewed: 26 November 2023
Chitra
United StatesQuality of breakfast
Stayed in November 2023
Reviewed: 16 November 2023
Tevan
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 August 2023
Karyn
United StatesDirty rooms, no towels, and pool was closed.
Sheets were filthy, yellow stains, couldn’t find staff to report too.
Stayed in July 2023
Reviewed: 26 August 2023
Kirksey
United StatesAppliances not updated, funny smell in hotel room, cockroach in hotel room, power going on and off, hotel door not closing all the way unless you slam it shut
Centrally located
Stayed in August 2023
Reviewed: 23 August 2023
Charles
United StatesHold Lots of Things
Coffie
Stayed in August 2023
Reviewed: 29 July 2023
Crystal
CanadaLower level rooms had sketchy people outside the lower doors. Carpets were stained, outside patio doors littered with trash and cigarette butts.
Stayed in July 2023
Reviewed: 20 July 2023
Marquita
United StatesNot clean, broken furniture, disappointing breakfast
Affordable
Stayed in July 2023
Reviewed: 13 July 2023
Bradley
United StatesThe hotel needs an update. The furnishings are old. The hallway and rooms smell a little musty. The entrances around the hotel are key card entrances, which is great for keeping guests secure, however the back door does not shut and is open at all times. There are people in the neighborhood who take advantage of this and use the pool. It was constantly full of people. Also there are large sticky stains in the hallway carpets that need to be steamed out. They are so sticky that the one in front of our door pulled my sandal off of my foot. The carpet throughout the hotel was what brought it down. It definitely needs to be replaced. And they don't have control over this, but just FYI there is road construction going on in front of the hotel right now, so we took a side entrance near the circle k, no big deal.
Location was convenient. Courtyard around the pool area was gorgeous. Beds were comfy. Staff was really nice. Room was really big! Nice cold air conditioning. Ice machine!! Plenty of free parking around the building. Really close to a circle K so we didn't have to go far for snacks or filling up the car.
Stayed in July 2023
Reviewed: 2 July 2023
Laquisha
United StatesThe hotel needs some serious remodeling. Furniture was outdated and VERY noticably dirty so we got extra sheets to cover chair and pullout couch. The carpet had noticable stains. The backdoor was a "security" door but absolutely wasn't, it didn't close and lock at all.
Location was great. We were in town for a family reunion, the hotel was close to family and events. The outside pool area was nice and looked clean but can't say for sure because we didn't get a chance to use it.
Stayed in June 2023
Reviewed: 27 June 2023
Dr
United StatesThe hotel was unclean and loud, and the pool was dirty. We stayed for the breakfast and pool, but the breakfast was disappointing. The only option was waffles, with no milk or cereal available. The oranges were not even wiped. I would not recommend staying here if you're looking for a decent complimentary breakfast.
The location is perfect.
Stayed in June 2023
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