75 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States
#97 of 182 hotels in Chicago
Guests' ChoiceBased on 2408 hotel reviews
8.2Cleanliness
8.3
Comfort
8.4
Location
9.7
Facilities
8.0
Staff
9.0
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 25 June 2024
Stef
United StatesThe elevator situation is not ideal. There are two elevators go to the 10th floor and then two elevators that go to the higher floors. The staff must use the same as the guest, so that meant sometimes waiting 5 to 10 minutes for an elevator.
The property is located in the center of everything. It overlooks that Chicago Riverwalk and is in walking distance of really everything. The building is beautiful inside and they complementary laundry, cappuccino and coffee.
Stayed in June 2024
Reviewed: 21 June 2024
Tzipora
United StatesNo breakfast
Great location!.nice staff.
Stayed in May 2024
Reviewed: 19 June 2024
Annie
United StatesGreat location! Hotel was in front of hop on/hop off. Walking distance to most of the attractions.
Stayed in June 2024
Reviewed: 16 June 2024
Paul
United KingdomHousekeeping was a bit hit and miss
Supernb location
Stayed in June 2024
Reviewed: 16 June 2024
Nicole
AustraliaCould have had a small fridge in the room
Awesome location
Stayed in May 2024
Reviewed: 14 June 2024
Dianna
CanadaProblems sleeping
room was in back of hotel and fairly quiet. Better to be higher than fourth floor
Stayed in June 2024
Reviewed: 13 June 2024
Janice
United KingdomExcellent location for sightseeing.
Stayed in May 2024
Reviewed: 13 June 2024
Nadine
GermanyAmazing location, super central, staff was very friendly.
Stayed in June 2024
Reviewed: 12 June 2024
Derek
United KingdomA television that did not function at all well…even after reset.
Location is exceptional with great eatery and drinkery proliferation. River walk is across the road. Rooms were near and very well kept. The staff are five star. Helpful and so friendly. Well done.
Stayed in June 2024
Reviewed: 5 June 2024
Iona
AustraliaLimited air circulation in the room
Great location the explore Chicago from
Stayed in May 2024
Reviewed: 2 June 2024
Michael
United KingdomRequesting room service
Location, service
Stayed in May 2024
Reviewed: 1 June 2024
Maria
CyprusEverything
Stayed in March 2024
Reviewed: 1 June 2024
Ian
United KingdomThe room is a little tired here and there but overall was absolutely fine for my stay.
A very well located hotel overlooking the Chicago River (be sure to ask for a river facing room) and moments from the Loop and Magnificent Mile. Staff were friendly and helpful. There’s a subway station five minutes from the hotel. The room was a decent size with a comfortable bed. The bathroom was also decent. Room cleaning services are on request. The hotel has a gym and sitting area with coffee facilities. For Chicago this was relatively good value. Combined with the location this is a very good choice for the city and I would recommend it.
Stayed in May 2024
Reviewed: 28 May 2024
Colleen
AustraliaHad to keep asking for coffee pod refills and the inability to extend stay - ended up having to make two bookings.
Location
Stayed in May 2024
Reviewed: 25 May 2024
Nooraiman
United StatesThe long wait for elevator.
Location!! The water station.
Stayed in May 2024
Reviewed: 23 May 2024
Murat
TurkeyLocation,limitless coffee and water
Stayed in May 2024
Reviewed: 22 May 2024
Frank
IrelandNot applicable as no dining facilities.
Stayed in May 2024
Reviewed: 22 May 2024
Peter
United KingdomSome noise from music played by neighbouring hotel’s street bar who should be told to turn it down post 10pm
Excellent location. Easy walk from Clarke and Lake Blue Line to O’Hare. Plenty if local places to eat and major sites s short walk away
Stayed in May 2024
Reviewed: 21 May 2024
Mei
CanadaFront tesk staff was really helpful. room was clean and quite. location is great.
Stayed in May 2024
Reviewed: 20 May 2024
Winnie
FranceThe check-in was slow as there was only one machine. The checkout time was confusing from the 'upgrade' offer they sent. The sofabed was not very clean probably due to hidden dirt in the cracks difficult to clean but came out after bed was pulled out?
Staff was super friendly and helpful! The location was great! It's right by the riverwalk, which was beautiful and we could walk to many attractions. There are also lots of restaurants of all price range close by.
Stayed in May 2024
Reviewed: 19 May 2024
Sean
United StatesThere are two locations and our Uber driver took us to the wrong one because they are identical in the system.
Room was perfect for what we needed. Great views of the city and great location downtown.
Stayed in April 2024
Reviewed: 17 May 2024
Loic
BelgiumThe elevator... come on sometimes you wait for like 10 minutes even more... The staff is rude and not helpful
Close to the downtown
Stayed in May 2024
Reviewed: 14 May 2024
Kathryn
United KingdomThe bathrooms need upgrading but serviceable. No safe or fridge in rooms. Valuables can be locked in main safe downstairs if need be.
Good sized room, comfortable bed, proper closet for clothes really nice team of staff on reception, enthusiastic and knowledgeable
Stayed in May 2024
Reviewed: 13 May 2024
Sarah
CanadaNothing really.
Location Pillows were great!
Stayed in May 2024
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