75 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States
#103 of 181 hotels in Chicago
Guests' ChoiceBased on 2343 hotel reviews
8.2Cleanliness
8.3
Comfort
8.4
Location
9.7
Facilities
7.9
Staff
9.0
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 25 September 2024
Samanthikan
SwedenPerfect location for exploring the city. Lots of restaurants nearby. Close to the Magnificent Mile. 8
Stayed in August 2024
Reviewed: 23 September 2024
Andrew
New ZealandNo Fridge
Stayed in September 2024
Reviewed: 15 September 2024
Kathryn
United StatesA/C was loud, light next to bed broken, and TV randomly stopped working several times. No mini-fridge
Location, staff, convenience, view
Stayed in September 2024
Reviewed: 12 September 2024
Denna
United KingdomLifts were very slow, so if you’re high up make sure to factor in a few extra minutes to get up and down
Great location within walking distance of all the major attractions
Stayed in August 2024
Reviewed: 9 September 2024
Alessandro
United KingdomThe room needed some updates and refurbishment.
Obviously, the position of the hotel was fantastic and influenced the final price.
Stayed in August 2024
Reviewed: 9 September 2024
Gihonna
United StatesThe tv didn’t work and they were acting like I didn’t know how to use the tv when I called. But when I was talking other guest told me that the tv been not working. The king room with the sofa with two tvs next to each other is a dumb setup. But it doesn’t matter because the tvs don’t work
The view outside, near a lot of places downtown to easy to access
Stayed in September 2024
Reviewed: 7 September 2024
Letesha
United StatesThe parking and our bed had a spring sticking out on the side.
The location to various venues and events.
Stayed in August 2024
Reviewed: 4 September 2024
Madeleine
United StatesThere is not much soundproofing externally. Due to the prime location in downtown, the street noise (cars racing and drifting, loud stereos parked outside, police announcements) woke me up multiple times despite being on the 17th floor. There was also no mini fridge.
Comfortable room in a great location and great views.
Stayed in September 2024
Reviewed: 2 September 2024
Woodward
United StatesVery slow elevators, bed not super comfortable
Early check in, free coffee, location
Stayed in September 2024
Reviewed: 2 September 2024
Rochelle
United StatesThe room that we got was a bit dirty. I found myself stabbed by a toe nail while in bed. (Yay)
Location was great. Guest services top notch
Stayed in September 2024
Reviewed: 2 September 2024
Michael
CanadaBigger bathroom
Great location
Stayed in September 2024
Reviewed: 1 September 2024
Becca
United KingdomLifts were too slow or broken down. Huge clump of hair in the shower. The rooms were very very basic and incredibly small.
Location was great!
Stayed in August 2024
Reviewed: 31 August 2024
Tracey
AustraliaLocation is amazing Laundry and lounge are super handy Great views
Stayed in August 2024
Reviewed: 27 August 2024
Amanda
CanadaFriendliest staff - stayed here upwards of 10 times and always given the same excellent customer service. Also perfectly located in the middle of downtown Chicago.
Stayed in August 2024
Reviewed: 27 August 2024
Yi
CanadaThe air circulation system in bathroom made big noise, had to close the bathroom door during sleep.
Excellent location, close to all the sightseeing spots! Staff is very nice, she did an update to a river view room and made an early check-in for us.
Stayed in August 2024
Reviewed: 22 August 2024
Omar
MexicoThe money deposit after you pay in advance ! And the delay a lot to return it to you
The location is just perfect and the view from the window was amazing ! The check in is really fast and the fact that the give you water bottles for you to refill it’s great !
Stayed in August 2024
Reviewed: 22 August 2024
Aidar
RussiaIt's always a very long wait for the elevator
Location is really good
Stayed in August 2024
Reviewed: 21 August 2024
Daniela
United StatesOne elevator only
Location
Stayed in August 2024
Reviewed: 19 August 2024
Frantisek
Czech RepublicVery slow elevators
Great Hotel services
Stayed in August 2024
Reviewed: 15 August 2024
Clara
United StatesThe tiny queen room
Central location
Stayed in August 2024
Reviewed: 8 August 2024
Linda
IrelandStreet noise, even on higher floor Bathroom dated.
Spectacular view from upgraded river view room. Beautiful Buildings in excellent location. Great coffee area with comfortable work area.
Stayed in June 2024
Reviewed: 7 August 2024
Meaghan
United StatesI booked a room specifically to have a couch in the room and did not receive one. The reasoning being there was only two people on the booking. The first room we stay in for about 30 seconds before I called to complain was on floor 29 and the room was right outside the elevator and was very small. There were only 2 elevators for rooms 11 through like 40 which would’ve sucked. We then were moved to floor 8 which was better because the elevators were floors 2-10 and the room was slightly bigger and not right outside the elevator. Still did not receive a couch in our room which was still disappointing since that’s what we’d booked and what the description of the room said. Also wasn’t a fan of the window placement barely any sunlight could get through.
The location was amazing! Bed was comfortable slightly squeaky. Bathroom was nice! Loved having a microwave and mini fridge in the room!
Stayed in August 2024
Reviewed: 7 August 2024
Carolyn
United KingdomThe room was a bit tired, but clean
Beautiful historic building, great location, comfortable bed and good value
Stayed in August 2024
Reviewed: 2 August 2024
Jana
SwitzerlandElevators, no natural light in the room as it was too low and facing another building
Location and room size
Stayed in July 2024
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