501 Post Street, Union Square, San Francisco, CA 94102, United States
#10 of 222 hotels in San Francisco
Guests' ChoiceBased on 682 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.2
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 24 September 2024
Becky
United KingdomExpensive parking. Shower has to be left on for 15-20 minutes before it heats up. We told maintenance about it but wasn’t fixed so you have to waste a lot of water which isn’t ideal.
Great location. Feels like 5* hotel.
Stayed in September 2024
Reviewed: 21 September 2024
Tracy
United KingdomWe could not find any details of the restaurant menu on the website, which was strange. We went anyway and was seated in a cold, empty room. The food was pleasant, but we rushed it and left as it was so cold and quiet. As we left, I noticed a pianist playing in another empty room.....I don't know why we weren't offered a table there. It all seemed very disjointed with no care for the diner, which is a shame. We would have happily stayed for a few more drinks otherwise. I like to use hotel restaurants after a long day sightseeing. Sometimes you're too tired to go out again, and it's nice to have a meal, a few drinks, and just shuffling to bed, lol.
Great value for such a prime location. A couple of minute walk from Union Square, so handy to pop back to if needed. The room was large, and the bed was so comfy, with lovely quality sheets. They were perfect to just fall into after a long day out and about. We sat on the roof terrace with a coffee, which was nice. The porters were also friendly and lovely. They ordered us a cab and chatted to us while we waited.
Stayed in September 2024
Reviewed: 18 September 2024
Antonio
AustraliaRestaurants was amazing food
Everything awesome hotel great friendly staff
Stayed in September 2024
Reviewed: 17 September 2024
George
United KingdomLovely room, very helpful staff, good location for transport links.
Stayed in September 2024
Reviewed: 16 September 2024
Miri
IsraelA big room, good location
Stayed in September 2024
Reviewed: 12 September 2024
Andy
United Kingdom3 day room clean is not enough
Nicely decorated and dressed
Stayed in September 2024
Reviewed: 12 September 2024
Robert
United StatesVery attentive and personable customer service Large and clean room Good location
Stayed in September 2024
Reviewed: 9 September 2024
Joanne
United KingdomLovely hotel in a great location
Stayed in September 2024
Reviewed: 8 September 2024
John
United KingdomRoom noisy even on 11th floor.
Staff very helpful and attentive
Stayed in September 2024
Reviewed: 8 September 2024
Lany
IsraelThe room is huge , the bed & pillow is very comfy . the location is near to everything . Very safe . The staff is all helpful especially my fellow I salute you keep up the good work . One to ten i rate 10 . Excellent highly recommended
Stayed in September 2024
Reviewed: 30 August 2024
Carol
United KingdomWi if was unavailable for the first evening of our stay, which was inconvenient, but the problem was sorted by the following day.
Location was great and the room was well equipped, comfortable and roomy.
Stayed in August 2024
Reviewed: 29 August 2024
Kelly
United StatesNo place to order food or get snacks
Great staff and accomodations
Stayed in August 2024
Reviewed: 28 August 2024
Debra
United StatesOnly observation was no Recycle Bins.
Lovely room design. Very comfortable bed. Small refrigerator and microwave. Super quiet hotel (never heard any other guests). Great rooftop Club with view, amenities and coffee bar. Lovely bar with live music and fancy cocktails. Super friendly and helpful staff. Great location. Walk to Chinatown and other places. Short walk to the BART (train to Golden Gate Park and Haight Ashbury).
Stayed in August 2024
Reviewed: 17 August 2024
Shelley
New ZealandShower pressure and temperature aren’t great.
Pizza at in-house restaurant was amazing. Easy to get to.
Stayed in July 2024
Reviewed: 16 August 2024
Patricia
United StatesHelpful staff. Excellent location. Very clean
Stayed in August 2024
Reviewed: 13 August 2024
Jason
United KingdomExcellent room, very spacious and clean. Great roof area for drinks. Location good for Union Square and cable cars.
Stayed in August 2024
Reviewed: 12 August 2024
Margaret
United StatesVery pleased with the quality and comfort of the room, especially the extra spacious size, unusual for Union Square. The top floor club lounge is also a fine amenity. We didn't have time to enjoy the hotel fully during our 1-night stay, but we appreciated the top-class stay at an affordable rate and look forward to enjoying Club Donatello again in the future. We hope to try Zingari next time.
Stayed in August 2024
Reviewed: 12 August 2024
Tom
United KingdomGreat hotel and location
Stayed in August 2024
Reviewed: 11 August 2024
Ali
TurkeyBath amenities
cleanliness and comfort of the room, location of the hotel, helpfulness of the staff, valet parking service
Stayed in August 2024
Reviewed: 10 August 2024
Franziska
United StatesHad to watch out a bit which streets were safe, but overall good location!
Spacious room, good front desk, club level
Stayed in August 2024
Reviewed: 6 August 2024
Paul
AustraliaValet parking was pretty expensive so I parked the car in a different location for a far cheaper price.
The property was located in a great area. It was easy to get around San Francisco.
Stayed in July 2024
Reviewed: 5 August 2024
Razvan
RomaniaThe Nicaraguan receptionist which wasn’t loving her job and she was very cold with us.
The location, the valet parking, the spacious and clean room.
Stayed in August 2024
Reviewed: 4 August 2024
Titia
Netherlandsparking is rather expensive but convenient
nice spacious room with a couch. free coffee at the club.
Stayed in August 2024
Reviewed: 3 August 2024
Shelley
New ZealandNothing
Quality of everything, bedding was fantastic! Staff were awesome!
Stayed in August 2024
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