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Reviews of Hampton Inn & Suites Childress 3 stars

400 Madison Avenue, Childress, TX 79201, United States

#6 of 9 hotels in Childress

Guests' Choice

Review score

Based on 227 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 5 November 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No trailer parking, had to park at Walmart, noisy air conditioner

    Stayed in October 2024

  • Reviewed: 10 August 2024

    7.0
    Just a place to sleep after driving all day.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TVs didn’t work. Satellite made tv hard to watch like it was bad weather, but there were no storms.

    Nice staff

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Comfortable spacious rooms with plenty of surfaces to unpack and use our things, nice hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Hot tub wasn't working. We had booked rooms way ahead of time with two beds and then none were available, had to use rooms with one king bed.

    The staff called to update us that the rooms we booked weren't available, that there were only king rooms available. We appreciated the time to decide what we would do. The sofa beds in the king rooms turned out to be big enough for two children, so it all worked out well. We loved the big rooms with big desk and bench and side table, easy to unpack and use our things without feeling cluttered.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    We were comfortable and would stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet in our room way too low.

    It was clean. Breakfast was good.

    Stayed in July 2024

  • Reviewed: 25 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Front desk staff weren't very friendly. On their phones. Hot tub out of order TV kept resetting Top of bed headboard was filthy At checkout the "system" was down...no receipt for the stay. Although it was eventually emailed

    Stayed in June 2024

  • Reviewed: 18 May 2024

    8.0
    Very satisfied
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Comfortable bed. Clean room.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Facility needs some remodeling. Wallpaper ripped and carpets worn.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    So many trucks

    The location off main highway was fine

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was cold. Pool was warmer than hot tub. Reason I booked here to begin with was because of hot tub 😩

    Staff was nice

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Ok for one night passing through.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Properly is getting a little dated, stained carpet and tattered baseboards. Property seemed to be clean. Breakfast was fair with basic choices.

    Convenient location for staying while passing through on two day road trip from Texas to Colorado.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    8.0
    Overall a lovely hotel however the Receptionist on duty had zero Customer Service skills.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been better. Not a good selection for a hot breakfast.

    Clean, comfortable. We enjoyed the pool. Nice to have cookies and coffee available in reception area.

    Stayed in March 2024

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was closed, and that should be updated on the app/fb page. very few items on the breakfast to choose from, furniture in the room was dusty.

    Beds were comfortable, most of the staff was very friendly and helpful

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool not functioning

    Comfortable

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    Nice clean rooms, needs more parking. Staff was not able to help with parking, suggested parking in Walmart lot.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough parking for those traveling with a trailer

    Nice location, but lacks trailer parking

    Stayed in November 2023

  • Reviewed: 24 November 2023

    7.0
    It was fine.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Lots of noise from hallway and external door. More sound-proofing needed.

    Breakfast was good.Room was large.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was atrocious. Probably the worst hotel breakfast I have had. The pillows were not very comfortable.

    Nice clean room, good price, great location, friendly employees.

    Stayed in November 2023

  • Reviewed: 3 October 2023

    6.0
    We expected more from a “Hampton Inn”
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The coffee and hot water at breakfast were tepid. The carpet in the halls on the third floor were full of spots, and the shower needed to be replaced or at least scrubbed thoroughly. Basically, the floor we saw badly needed renovation. The elevators were dirty too.

    Breakfast offerings were good. The staff was friendly. The lobby was updated, nice. The beds were comfortable.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice room

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Hotel was right off the highway and easy to find. clean, and breakfast was better than a lot of hotels I have stayed at lately.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    It was okay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It had a slight animal odor.

    Comfy beds

    Stayed in September 2023

  • Reviewed: 12 August 2023

    6.0
    The location was very convenience but it could’ve been cleaned better. Good breakfast tho!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It could’ve been much cleaner

    Location right off 287 with Wal Mart next door

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    not the fanciest but it got the job done
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bathroom cleaning needs to be stepped up and the breakfast area was hot! ac broken?

    convenient and hot breakfast

    Stayed in August 2023

  • Reviewed: 21 July 2023

    6.0
    Adequate, wish it was as good as in previous stays.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were no forks! Made it difficult to enjoy the waffle. Staff said they were expecting some maybe the day we were there for breakfast. Didn't help anyone there .... and there is a Wal-mart next door. The morning we left, upon saying goodbye and thank you, the reply from the front desk person (who was seated), was literally a grunt. No reply at all when we said good morning.

    Room was clean and comfortable. Breakfast was acceptable. Pool was nice.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    GREAT stay for the price!!!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night

    when a room is requested and reservations are made via the website or other, a question should be asked about what type of room is requested. I am a light sleeper and I am a member of another chain. this room was on the first floor which I usually never stay at. One that level is noisy as it is on street level, I always usually wake up as I am a light sleeper. I almost told my husband that I wanted to leave. He said, "No" let's give it a try. other than that all was good. Lastly, 2 bath towels didn't cut it. 4 would have been nice as I had to go to the front desk and request 2 more.

    the staff was friendly and smiling. that is a plus in my book. The room was clean but just a bit noisy. What I thought was a great touch was that when I went up front to buy some bottled water and person at the front stated that they were on the house. AWESOME!!!

    Stayed in July 2023

  • Reviewed: 9 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    clean, comfortable room.

    Stayed in June 2023

Showing 1 – 25

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