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Reviews of Cayman Suites Hotel 3 stars

12500 Coastal Highway, North Ocean City, Ocean City, MD 21842, United States

#87 of 111 hotels in Ocean City

Guests' Choice

Review score

Based on 589 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    8.1

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 13 June 2024

    8.0
    Good for value
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Ants in room, coffee maker broke

    No breakfast, liked indoor pool

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Great location - value stay -
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 2 nights

    There was no balcony or place to sit outside. The front desk staff was less than friendly and the coffee station wasn't kept clean. There was hair in our shower and our sheets for the pull out couch were 2 fitted sheets, no flat sheets.

    The location was ideal. I appreciated an ice machine and the game room was fun. I was very pleased with the bonus sink in the bedroom and that there were 2 AC systems in the unit.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    The beds. The mattresses were horrible.

    The Indoor Swimming Pool was excellent. The rooms were nice

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing specific

    Location and room

    Stayed in May 2024

  • Reviewed: 25 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom the shower was broken

    Location was good

    Stayed in October 2023

  • Reviewed: 26 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location of the first room was the back door of the houses.

    Room was nice and so was the staff. Location and room accomodations were very nice.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff. Room set up was great.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The beds were super uncomfortable and noisy even to sit on. Pool was freezing cold even being indoors...

    Cute and convenient to all restaurants, shopping and nice access to the beach. Would stay here again.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Nice room, better than expected. Good effort with the room style. Sofa bed felt like sleeping on rocks. There were some ants. It was a decent place. I would come back for the right price. Not better than the Quality Inn.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    6.0
    We would consider going back but not crazy about it.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights

    Room and hotel in general could use some sprucing-up. View was OK after you looked past the other buildings and saw the ocean.

    Room was acceptable.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    It was a short relaxing stay.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Disability Access
    • Stayed 3 nights

    Nothing

    The view

    Stayed in September 2023

  • Reviewed: 13 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    There was no toaster.

    The location is great, walking distance to the beach, food and stores. Very family friendly!

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    They don’t have an actual gym, the machines are old, unplugged and not really working

    I like the location of the hotel, because is not on the boardwalk where all the action is, it’s a whole 100 blocks away but the bus is right in front or u can easily drive to the boardwalk. The beach by it was beautiful and not busy, plenty of places to eat near by and was clean. Exactly what we wanted

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Ac was broken and leaked all over the room

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Nice, spacious room close to the beach and shops.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had bloody sheets that weren’t changed before we got there. It probably would be best just to change the sheets even if you don’t know if someone slept in that bed.

    The location is great. Very close to the beach. The room had a lot of space.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    It was overall a good stay for a decent price.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    The refrigerator had crumbs in it when we arrived. There was also an old bottle of someone’s medication on top of the cabinets so I’m not sure exactly how often the rooms are deep cleaned, but I’ve definitely stayed at places much dirtier than this. Other than a few things, it was pretty clean.

    Close to the beach. Within walking distance.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Beds a little hard

    Very spacious

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    The stay was great, it was comfortable, access to a lot of locations and easy to find.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    The use of one elevator.

    The location was great!

    Stayed in August 2023

  • Reviewed: 7 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 4 nights

    Would have loved to have had a hot tub with the pool. The plastic on the bed made a lot of noise whenever you moved. Our neighbor (family) was up at 6 and were very loud. It was like they were in the same room with you.

    The location - beach and road areas not so crowded. Liked that there was a pool, gym and game room. The size of the room was nice. coffee available at all times.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    Great location but horribly dirty
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Dirty. Had a walking toddler with us and his feet were black after walking around in the room. Gross. Overall just needs a deep clean

    Location was good. Easy to get in. Free parking.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    The pillows.

    I've been staying there for over 20 years for vacation. It almost feels like home when visiting with family.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    6.0
    It was comfortable but ac didn’t work very good
    • Leisure trip
    • Couple
    • Standard Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom needs updated

    Location was good in reference to beach

    Stayed in July 2023

  • Reviewed: 3 August 2023

    7.0
    Despite a few minor things, we had a beautiful family vacation at Ocean City.
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    It could have been cleaner - sand under the sofabed mattress - and all of the drapes had holes them. The sofabed mattress was uncomfortable and the edges of the bathroom ceiling were rusted all around. It would have been nice to have access to washers and dryers.

    The location was perfect. The layout and kitchenette we're exactly what we needed for our family of 4. The ac worked perfectly. The staff was very friendly and professional. Great to have a fitness room and indoor pool. The kids enjoying having access to the activities at the main hotel. It was quiet and peaceful. Great for a restful family vacation.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    Budget stay close to beach. You get what you pay for though!
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are dirty. Be prepared for that. Walls have marks and stains on them. Sheets are sometimes stained. Curtains ripped. It’s not unsanitary by any means but it is just not clean clean. Most gym equipment is broken or didn’t work(treadmills and bikes).

    A block away from the beach. Comfortable beds. Game room with ping pong. Great price.

    Stayed in August 2023

Showing 1 – 25

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