Staff was amazing

Stayed in May 2024

Great location for surfing! Quieter as it is on the edge of the Waikiki strip. Hotel staff were friendly and helpful!

Stayed in June 2024

The doors had a large gap underneath them which meant that when trying to sleep it could get a little noisy/ unwanted light came through.

Fantastic location on the Diamond Head side of Waikiki beach. Felt close to the centre without being too busy, would definitely recommend this hotel. The view from the pool and bar was also absolutely exceptional!

Stayed in June 2024

You shoujd have little coffee makers with Kona coffee n the room… especially when people are coming from a different time zone and they can sit on the balcony and enjoy their coffee

Stayed in May 2024

Room never seemed to get cool - unpredictable thermostat

Location

Stayed in May 2024

You had to use their valet and it was smaller than appeared in the photos especially the pool

Staff friendly

Stayed in June 2024

Table on balcony too small. A rope for laundry would be helpful, e.g. bath trousers. I don't like Shower curtain, better glass door

Room has nice view. Bed was comfortable and room size ist great with balcony.

Stayed in May 2024

the location was great.as it is very close to the beach. the room i found a bit pricy but comparable to other hotels in the area, one thing that was not to my liking was that there was no coffee machine in the room to get that first boost while getting ready to go out for the day. all in all the stay was good.

Stayed in May 2024

The check in staff was not welcoming.

Valet staff was welcoming.

Stayed in May 2024

Clean and spacious room. Friendly staff.

Stayed in May 2024

The rooms are a bit outdated, such as an old AC unit which made a lot of noise.

Great location and the staff is really friendly. The pool area is nice and quiet with a beautiful view on Diamond Head.

Stayed in May 2024

Nothing!

Everything!

Stayed in May 2024

They didn’t have a coffee maker in the bedroom like other hotels do. We needed to ask for one. Also no toothpaste in the bathroom. Just wondering why hotels in the US don’t include toothpastes in their bathrooms anymore. It makes no sense as it is a necessity and sometimes travellers don’t bring bathroom essentials with them assuming that hotels will provide.

I liked that Queen Kapiolani was so close (around 3 minute walk) to the beach and shops and restaurants. I loved the lobby.. it was just so Hawaiian. I also liked where the pool was situated. The staff were friendly and very accommodating. We were given canned drinks and shelled lays. Plus a box of Honolulu Cookie Company cookies since it was my birthday. That was very thoughtful of them.

Stayed in May 2024

No tea or coffee making facilities in the room.

Can't be beaten for views of diamond head and location on Waikiki.

Stayed in May 2024

Aircon in the first room too loud to run at night.

Great location and very helpful personnel. I loved the complimentary water bottles, filtered water, beach towels and chairs. Rooms were a little dated but well equipped. Beds were excellent, not too soft! We had a room change due to termites in our first room halfway during the stay. Was super well handled by the personnel. Overall good value for Waikiki, but of course everything there is overpriced so not comparable with hotels of similar price range on the mainland.

Stayed in May 2024

The original room that we booked, had no privacy at all, looking at a restaurant at opposite building just 5meters away, like you are in the restaurant with your bed... very disappointing, as there is no picture of that view online. The reception could not move us to another room I guess due to availability, so we had to upgrade our room by paying more... There was no initiative from there side to give us a solution to our problem... very passive. Very small, under average swimming pool, but we were not there for the pool. Except that, everything else was fine.

Great location, close to the beach, free parking around just 5min walk, amazing coffee in the bar, and upgraded room was great. The restaurant was great & polite and friendly stuff around the hotel. There are sunchairs and beachtowels to take, but the sunbeds are limited as first come fist served rule, so be sure to get early. Water dispenser at the lobby to fill your water. The give you great plastic bottles for it which are great.

Stayed in May 2024

Didn't realize how small the basic rooms were and no balcony. It was a clean room.

Loved the location. Not in the center of Waikiki....

Stayed in May 2024

This was our second stay. The first was a room in the center of the hotel. This time, we got a corner rom. The differences were immense. The corner was bright and inviting. The center rooms are sort of just boxes.

Stayed in May 2024

Parking is valet only & very expensive.

Beautiful hotel! Loved the location, staff were friendly & helpful.

Stayed in May 2024

Location in Waikiki and the atmosphere of the hotel

We loved the location and the view!

Stayed in May 2024

The photo of the pool is deceptive. It's very small.

Location, on Kapahulu next to the park and zoo. And by the beach. Great facilities; great staff. Resort fee does include a lot of helpful items for tourists, like beach chairs and towels. Coffee shop on site. Nice decor and we were given a better room.

Stayed in April 2024

Usually get an upgrade. Busy time got stuck with a shoe box size room

Staff and location

Stayed in February 2024

It's not a fancy hotel but very good for what it is. Clean, provide beach chairs and towels, ice and water and even bottles to fill up. The location is great. Other reviews say it was noisy but I asked for the upper floor and it was very quiet there. Next time I'm going to stay again.

Stayed in April 2024

Good location and friendly helpful staff

Stayed in April 2024