150 Kapahulu Avenue, Waikiki, Honolulu, HI 96815, United States
#36 of 305 hotels in Honolulu
Guests' ChoiceBased on 2528 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
Brad
New ZealandCould of done with a jug and microwave in room
Close proximity to beach and shopping area of Waikiki
Stayed in June 2024
Reviewed: 15 June 2024
Akapo
United StatesStaff was amazing
Stayed in May 2024
Reviewed: 13 June 2024
Mattos
United StatesGreat location for surfing! Quieter as it is on the edge of the Waikiki strip. Hotel staff were friendly and helpful!
Stayed in June 2024
Reviewed: 12 June 2024
Madison
AustraliaThe doors had a large gap underneath them which meant that when trying to sleep it could get a little noisy/ unwanted light came through.
Fantastic location on the Diamond Head side of Waikiki beach. Felt close to the centre without being too busy, would definitely recommend this hotel. The view from the pool and bar was also absolutely exceptional!
Stayed in June 2024
Reviewed: 7 June 2024
Cummings
United StatesYou shoujd have little coffee makers with Kona coffee n the room… especially when people are coming from a different time zone and they can sit on the balcony and enjoy their coffee
Stayed in May 2024
Reviewed: 7 June 2024
Deborah
United StatesRoom never seemed to get cool - unpredictable thermostat
Location
Stayed in May 2024
Reviewed: 4 June 2024
Karin
United StatesYou had to use their valet and it was smaller than appeared in the photos especially the pool
Staff friendly
Stayed in June 2024
Reviewed: 2 June 2024
Roger
SwitzerlandTable on balcony too small. A rope for laundry would be helpful, e.g. bath trousers. I don't like Shower curtain, better glass door
Room has nice view. Bed was comfortable and room size ist great with balcony.
Stayed in May 2024
Reviewed: 28 May 2024
Darrell
Canadathe location was great.as it is very close to the beach. the room i found a bit pricy but comparable to other hotels in the area, one thing that was not to my liking was that there was no coffee machine in the room to get that first boost while getting ready to go out for the day. all in all the stay was good.
Stayed in May 2024
Reviewed: 27 May 2024
Ranm
United StatesThe check in staff was not welcoming.
Valet staff was welcoming.
Stayed in May 2024
Reviewed: 26 May 2024
Francesco
NetherlandsClean and spacious room. Friendly staff.
Stayed in May 2024
Reviewed: 24 May 2024
Maarten
BelgiumThe rooms are a bit outdated, such as an old AC unit which made a lot of noise.
Great location and the staff is really friendly. The pool area is nice and quiet with a beautiful view on Diamond Head.
Stayed in May 2024
Reviewed: 20 May 2024
Isabella
United StatesNothing!
Everything!
Stayed in May 2024
Reviewed: 17 May 2024
Anne
United KingdomThey didn’t have a coffee maker in the bedroom like other hotels do. We needed to ask for one. Also no toothpaste in the bathroom. Just wondering why hotels in the US don’t include toothpastes in their bathrooms anymore. It makes no sense as it is a necessity and sometimes travellers don’t bring bathroom essentials with them assuming that hotels will provide.
I liked that Queen Kapiolani was so close (around 3 minute walk) to the beach and shops and restaurants. I loved the lobby.. it was just so Hawaiian. I also liked where the pool was situated. The staff were friendly and very accommodating. We were given canned drinks and shelled lays. Plus a box of Honolulu Cookie Company cookies since it was my birthday. That was very thoughtful of them.
Stayed in May 2024
Reviewed: 16 May 2024
Tom
United KingdomNo tea or coffee making facilities in the room.
Can't be beaten for views of diamond head and location on Waikiki.
Stayed in May 2024
Reviewed: 16 May 2024
Daniela
GermanyAircon in the first room too loud to run at night.
Great location and very helpful personnel. I loved the complimentary water bottles, filtered water, beach towels and chairs. Rooms were a little dated but well equipped. Beds were excellent, not too soft! We had a room change due to termites in our first room halfway during the stay. Was super well handled by the personnel. Overall good value for Waikiki, but of course everything there is overpriced so not comparable with hotels of similar price range on the mainland.
Stayed in May 2024
Reviewed: 14 May 2024
Jakimovska
North MacedoniaThe original room that we booked, had no privacy at all, looking at a restaurant at opposite building just 5meters away, like you are in the restaurant with your bed... very disappointing, as there is no picture of that view online. The reception could not move us to another room I guess due to availability, so we had to upgrade our room by paying more... There was no initiative from there side to give us a solution to our problem... very passive. Very small, under average swimming pool, but we were not there for the pool. Except that, everything else was fine.
Great location, close to the beach, free parking around just 5min walk, amazing coffee in the bar, and upgraded room was great. The restaurant was great & polite and friendly stuff around the hotel. There are sunchairs and beachtowels to take, but the sunbeds are limited as first come fist served rule, so be sure to get early. Water dispenser at the lobby to fill your water. The give you great plastic bottles for it which are great.
Stayed in May 2024
Reviewed: 14 May 2024
Sheila
United StatesDidn't realize how small the basic rooms were and no balcony. It was a clean room.
Loved the location. Not in the center of Waikiki....
Stayed in May 2024
Reviewed: 13 May 2024
Henry
United StatesThis was our second stay. The first was a room in the center of the hotel. This time, we got a corner rom. The differences were immense. The corner was bright and inviting. The center rooms are sort of just boxes.
Stayed in May 2024
Reviewed: 12 May 2024
Adrienne
New ZealandParking is valet only & very expensive.
Beautiful hotel! Loved the location, staff were friendly & helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Aiko
United StatesLocation in Waikiki and the atmosphere of the hotel
We loved the location and the view!
Stayed in May 2024
Reviewed: 3 May 2024
Pauline
United StatesThe photo of the pool is deceptive. It's very small.
Location, on Kapahulu next to the park and zoo. And by the beach. Great facilities; great staff. Resort fee does include a lot of helpful items for tourists, like beach chairs and towels. Coffee shop on site. Nice decor and we were given a better room.
Stayed in April 2024
Reviewed: 3 May 2024
Sharlene
United StatesUsually get an upgrade. Busy time got stuck with a shoe box size room
Staff and location
Stayed in February 2024
Reviewed: 1 May 2024
Daria
RussiaIt's not a fancy hotel but very good for what it is. Clean, provide beach chairs and towels, ice and water and even bottles to fill up. The location is great. Other reviews say it was noisy but I asked for the upper floor and it was very quiet there. Next time I'm going to stay again.
Stayed in April 2024
Belek, Turkey
Jacksonville, USA
Moscow, Russia
Bristol, UK
Florence, Italy
Ledro, Italy
Genova, Italy
Chamonix-Mont-Blanc, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content