4-796 Kuhio Highway, Kapaa, HI 96746, United States
#14 of 51 hotels in Kapaa
Guests' ChoiceBased on 961 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
7.9
Staff
8.0
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 23 June 2024
Leah
United StatesThe restaurant is only open for dinner.
Room was clean and nicely decorated. The view of the ocean and courtyard were beautiful.
Stayed in June 2024
Reviewed: 20 June 2024
Karl
United Statesthe dead whale that washed ashore during our stay.
Bikes available in the lobby
Stayed in June 2024
Reviewed: 16 June 2024
Mattia
ItalyWas not clear that the room cleaning is under explicit request.
The room had a fantastic view to the ocean and we could admire the sunrise even laying in the bad! Very appreciated the included breakfast that we could have under the amazing sun in the inner courtyard of the hotel. We enjoyed also the included Yoga practice open air every morning: the only sound you could ear is the ocean!
Stayed in June 2024
Reviewed: 11 June 2024
Yoji
United StatesThe hot water was funky and took a long time to get to us. Our rooms were right over the restaurant.
Location right on the beach. There was a monk seal who slept on the beach the two nights we were there.
Stayed in June 2024
Reviewed: 10 June 2024
Jessica
AustraliaThe facilities were a bit tired and run down- rusted AC units everywhere, broken lounges and pot plants. Fire pit not in use. Expensive accom but relatively comparable to other properties. Pool lounges could be more comfortable. Pool closed until midday for pressure washing on one day of our stay with no compensation. One of the concierge staff was very rude upon check in, no information given, talking to her friend on the phone. Other staff were nice though.
Good location in Kapaa, walking distance to supermarkets and restaurants. Grab and go breakfast was good, bikes for use as well. Beautiful ocean view. Restaurant on site was nice.
Stayed in June 2024
Reviewed: 28 May 2024
Hoffpauir
United StatesOnly have 2 bed options..my wife anD I only wanted 1 bed, but inky had 2 full bed option
Was well worth it!!
Stayed in May 2024
Reviewed: 27 May 2024
Joyce
United StatesThe vent in the bathroom does not work because the window is shut to avoid the bugs to come in. The bathroom is a bit hotter than the bedroom which is very well cooled by the AC.
Great view from the balcony. We really enjoyed it. There is a fridge in the room but no microwave. We went to the breakfast room to heat up some soup and took them back to the room. They provides grab and go packages, yogurt and fruits free in the morning. That was good.
Stayed in April 2024
Reviewed: 26 May 2024
Exaber
United StatesI wish there was coffee available at the breakfast. And I wish it was easier to find certain channels on the TV.
The room was nice and I loved the view.
Stayed in May 2024
Reviewed: 26 May 2024
Francesco
NetherlandsRoom had a continuous "damp" smell. No room cleaning service (if not requested 24 hours in advance). No guarded place where you can leave your luggage after checkout. Room has a bit of a "dated" look.
Very nice pool, view of the ocean, good restaurant, breakfast included
Stayed in May 2024
Reviewed: 20 May 2024
Maru
United StatesNo microwave, desk or table in the room Can’t use tables in breakfast area to work after breakfast. Bathroom is very small.
Ocean view rooms, location & fresh fruit cups as a breakfast option
Stayed in May 2024
Reviewed: 13 May 2024
Villa
BrazilThe breakfast options could be a little better
The view is fantastic, and there're bicycles available, it's amazing!
Stayed in May 2024
Reviewed: 12 May 2024
Gabriela
United StatesA little old carpet room
Location
Stayed in May 2024
Reviewed: 11 May 2024
David
United KingdomReceptionist Stacey on Check in, she made us feel unwelcome. This continued throughout our stay. This lady obviously dislikes the English. Rude and unwelcoming. We think she needs some lessons in Customer Service towards British people She was completely different with Americans This completely spoiled our first impressions.
Sea pool Bullshed
Stayed in May 2024
Reviewed: 6 May 2024
Victor
United StatesThe buildings need some updates/repairs.
So close to the ocean. To leave the balcony door open at night and hear the waves is dreamlike
Stayed in May 2024
Reviewed: 23 April 2024
Tiongco
United StatesThey did not complete our request to remove our trash from our room. This didnt impact our stay, we just did it ourselves.
Oceanfront view, great parking, lots of space in the room for 2 people, free water at the lobby, and huge space for relaxation with oceanfront view.
Stayed in April 2024
Reviewed: 23 April 2024
Tammy
United StatesOur room flooded a couple of nights so kind of a hassle..between towels dialing up the mess and need for industrial fan. Security lady was very rude as well as one of the front desk ladies. The rest of the front desk staff was very pleasant and helpful
Location, breakfast, bicycles and yoga!
Stayed in April 2024
Reviewed: 22 April 2024
Jennifer
CanadaWay too much waste with the “grab and go breakfast” every item was individually wrapped in plastic.
Access to bikes, close to coffee shops, groceries etc. complimentary am yoga
Stayed in April 2024
Reviewed: 19 April 2024
Jonathan
AustraliaRooms were a little dirty
Great view and amenities.
Stayed in April 2024
Reviewed: 19 April 2024
Simon
United StatesNothing
Location right on the beach’s
Stayed in April 2024
Reviewed: 14 April 2024
Teresa
United StatesFreezing pool no hot tub
Location
Stayed in April 2024
Reviewed: 13 April 2024
Joseph
United StatesBreakfast definitely.
As promised we got the side view of the ocean and it was perfect seeing the sun rise and set. The breakfast was nothing to special more like kids breakfast.
Stayed in March 2024
Reviewed: 12 April 2024
Alsy
United StatesBed was harder than we like. Light from AC unit in the room was very bright and right next to the bed.
Next to the ocean, clean, nice staff, bikes to use and grab and go breakfast.
Stayed in April 2024
Reviewed: 2 April 2024
Rebecca
AustraliaThis hotel is great value (taking into account how expensive Hawaii is generally). It has a lovely relaxed feel and beautiful view from the room with sea breezes. I enjoyed this hotel very much. It also has a Starbucks and supermarket 5 minutes walk away which is very convenient. There’s a morning yoga class which was great too.
Stayed in April 2024
Reviewed: 28 March 2024
N/a
United StatesThe lounge chairs around the property were missing straps and really need to be replaced as they are important for guests to enjoy the stay. A lot could be done to the landscaping (replace dead and sick plants) it’s Hawaii after all. Would appreciate housekeeping without a hassle, sure why it’s not automatically offered but me carting my towels to the front desk was not cool. Biggest issue was the older grumpy woman at the front desk someone with this attitude should not be in a customer service position! I read a lot reviews where staff was mentioned negatively and I immediately recognized why☹️
Loved to daily yoga and the room was very comfortable.
Stayed in March 2024
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