1565 Broadway, Russian Hill, San Francisco, CA 94109, United States
#91 of 224 hotels in San Francisco
Guests' ChoiceBased on 154 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.1
Staff
8.5
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 16 June 2024
Henrietta
HungaryUnfortunately the bed was not comfortable.
Good location, free parking.
Stayed in June 2024
Reviewed: 11 May 2024
Edward
Australiawifi kept dropping out but was fast enough when active. Have alerted the property as they were unaware of the issue.
friendly efficient staff. quiet
Stayed in May 2024
Reviewed: 11 May 2024
Raymond
United Statessofter towels
location was great Friendly generous staff
Stayed in April 2024
Reviewed: 9 May 2024
Sonia
United StatesVery nice location, parking was a bit tight
Easy commute to other merchants
Stayed in April 2024
Reviewed: 15 April 2024
Janis
United StatesThe top of my list for lodging in San Francisco is a quiet room. That means no balcony, no view and I am okay with that. Castle Inn's location worked well for me and I slept sweetly, with no traffic noise.
Stayed in April 2024
Reviewed: 20 March 2024
Winona
United StatesOur only complaint was the WiFi. It’s free but it is not strong or consistent. We could not stream videos on our computers or phones.
The location is tops! Everything was clean and comfortable and for the area reasonably priced. We loved the fact that it had free parking, though it’s better for smaller cars.
Stayed in March 2024
Reviewed: 26 February 2024
Ryan
United StatesNothing, lots of good stuff going on.
The check in staff member was EXTREMELY helpful and friendly. Have never met a more accommodating hotel. Really enjoyed the location as well.
Stayed in February 2024
Reviewed: 5 February 2024
Jan
SwedenRooms to the street are bright but noisy. Rooms facing inwards are dark but allows for a better sleep. Beds too soft for my taste.
Staff were VERY nice. This included Emily in the reception and the cleaning crew.
Stayed in February 2024
Reviewed: 23 January 2024
Crystal
United StatesNot much bad to say. It is on a busy street and you can hear some traffic, but not bad
Everything was great, super comfy bed, mini fridge in the room with coffee maker, etc
Stayed in January 2024
Reviewed: 19 January 2024
Xenia
United StatesStaff was very helpful and at a great price!
Good location, clean and comfy room. I liked the parking area.
Stayed in January 2024
Reviewed: 9 January 2024
Michael
United StatesTraffic noise
Gentleman who checked me in was pleasant. No fee for parking..
Stayed in January 2024
Reviewed: 7 November 2023
Kevin
United KingdomNothing really
Great location for the Fisherman’s wharf area Nice bars and restaurants nearby
Stayed in October 2023
Reviewed: 16 October 2023
Arturo
MexicoGod location, very clean and big room with many facilities
Stayed in October 2023
Reviewed: 16 October 2023
Diane
United StatesIn general the room and facilities could use an update but that didn't detract from my stay.
Loved the location -- just half a block from Polk St. where there was lots of restaurants and shops and just a 15 min. walk from Fisherman's Wharf. The room was large and quiet and clean. The staff friendly and helpful. And free parking!
Stayed in October 2023
Reviewed: 10 September 2023
Andrea
Czech RepublicMan in the reception could be more nice
Safe place for parking Close to Lombard street
Stayed in September 2023
Reviewed: 8 September 2023
Michael
United StatesNear many stores and restaurants. Parking included.
Stayed in September 2023
Reviewed: 6 September 2023
Katarzyna
United KingdomI had nice stay. Room was clean and comfortable. Great location, close to atraction. Private parking was huge advantage. I would recommend the place
Stayed in September 2023
Reviewed: 8 August 2023
Alexandria
USAI liked everything. If I have to stay one negative thing, it's that the elevators are old. If you have a disability, I would contact them beforehand just to make sure your needs are met. There is a flight of stairs you must go up to get to the office that I didn't see an alternative accessible route for
I was so impressed with this place. I had stayed somewhere else the first night of my trip, and I was blown away at how quiet and peaceful the Castle Inn is. With staying in the city, most places are loud and rowdy. The Castle Inn was so peaceful and quiet. I WILL stay here again. And GREAT parking! In their underground parking garage there's an alarm that rings when it senses someone is there. It gave me peace of mind.
Stayed in July 2023
Reviewed: 3 July 2023
Jared
United StatesI get that this is an older property, but it looks like the last renovation was done about 40 years ago. It's hard to tell if it was clean since everything is so gross and dingy. The bed was very uncomfortable. The sink leaked water everywhere when you turned it on (because of faucet placement)
In a great location with many restaurants and stores (Walgreens is about 2 minutes away, Whole Foods is a little further). Free parking, although it's a tight fit.
Stayed in June 2023
Reviewed: 24 June 2023
Jafry
United StatesParking is free but small limited spaces and opening into parking garage made it difficult to navigate.
Room was big enough for my family, beds were comfortable, good shower. Staff was friendly and accommodating.
Stayed in June 2023
Reviewed: 10 June 2023
Anna
Norwayvery loud aircon and ice machine outside, hard to sleep
location, cleanliness
Stayed in May 2023
Reviewed: 22 May 2023
Noelle
United Statesneeds a bit of updating, breakfast would be nice.
great location, quiet area, free parking, good accommodations!
Stayed in May 2023
Reviewed: 21 May 2023
Orion
United StatesParking was very tricky. Very tight quarters. No breakfast and the ice machine never worked.
The room was nice. Staff was very nice. It was a decent neighborhood compared to a lot of places in San Francisco. It was a small place surrounded by apartment buildings which made it fairly quiet.
Stayed in May 2023
Reviewed: 15 May 2023
Agnes
HungaryCleaning could be improved
Free parking, location
Stayed in April 2023
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