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Reviews of Capri Motel 2 stars

2003 Melrose Street, Walla Walla, WA 99362, United States

#17 of 17 hotels in Walla Walla

Guests' Choice

Review score

Based on 139 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    6.6

  • Facilities

    5.6

  • Staff

    7.0

  • Value for money

    6.7

  • Free WiFi

    5.7

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Showing 1 – 25

  • Reviewed: 30 October 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn't very clean and stuff was broken

    The room was really big allot of room

    Stayed in October 2024

  • Reviewed: 23 October 2024

    6.0
    Warm welcome. One night stay. Warm, dry, safe. Thank you.
    • Leisure trip
    • Solo traveller
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The toothpaste Nd other signs (on countertops, etc.) of the previous guests, should have been thoroughly cleaned. Peeling headboards and chairs, replaced. Carpets cleaned/replaced, or slippers provided, until that can happen. Coffee maker, was not cleaned from previous user. : (

    A warm, dry safe place to lay your head. The family run business, is working hard to improve the motel. They are, delightful hard working people.

    Stayed in October 2024

  • Reviewed: 23 September 2024

    6.0
    Good value and decent place to stay, but needs better management system.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    The system for checking is very confusing and time consuming for the staff. He had to put us on hold to help other store customers because of the system, and it took us about 20 minutes to get checked in.

    Good location, and the room is clean. TV has a lot of channels.

    Stayed in September 2024

  • Reviewed: 27 July 2024

    5.0
    The owner was accomodating, and again, with this exception the town has become overpriced.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    First room hadn't been serviced by the maid. The place was a bit funky.

    Good shower, great price for the area.

    Stayed in June 2024

  • Reviewed: 23 July 2024

    6.0
    Couldn't find the pool
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking

    No breakfast...

    Stayed in July 2024

  • Reviewed: 17 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No pool, then you have to check in in a convenient store. The view isn't all what they presented either.

    Price , and that's about it.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    5.0
    Overall miserable
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights

    1. My room was not cleaned or changed at all during my 3 day stay. 2. no coffee filters for maker, so no coffee. 3. I lost my key & didn't get back until after hours, called the number at least 25 times, no answer. I ended up having to sleep in my car until the office opened at 7:30. There was no apologies, just an excuse that the office didn't close until 11:45.

    Price was reasonable, the outside are was pretty clean.

    Stayed in June 2024

  • Reviewed: 23 May 2024

    6.0
    Would not stay here again
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The ice machine did not work had to go to convenience store for next door. Had to check in next door at same store . No staff onsite??

    I received the bottom floor room i requested. It was quiet

    Stayed in May 2024

  • Reviewed: 2 October 2023

    5.0
    Disappointed in stay
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Motel is showing some neglect.

    It has been 4 years since I’ve stayed at this motel. I have chosen it for the cost and location

    Stayed in October 2023

  • Reviewed: 27 September 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights

    There was no one in the office. To check in it was required to walk to a convenience store next door. Even the convenience store wasn't open when I went to check out. The grounds had a sketchy look.

    It was the cheapest room available.

    Stayed in September 2023

  • Reviewed: 18 June 2023

    5.0
    Maybe not.....
    • Business trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was so gross. There were blobs of dried....something on the outside of the tub. There were so many hairs in the tub clinging to the grip strips in the bottom. There were smears of unknown origin on the wall behind the door. Above the bed closest to the door there was a mysterious hole in the wall that someone had plugged with a napkin. The frosting on this cake was not the hotels fault, I went to my car late to get something, got to watch 2 people get chased down. By the police in the motel parking lot. Overall not the best hotel stay ever.

    The beds were comfortable, the AC was good, the cable was good.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    5.0
    Passable
    • Business trip
    • People with friends
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water and i had to change rooms 2 times

    Inside good but problem with hot water

    Stayed in June 2023

  • Reviewed: 14 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The water in the sink was barely more than a drizzle. Very little pressure, so we had to use the tub to get water. The housekeeping knocked on our door at 10:30, check out is 11:00, that was a bit irritating. Was strange that we had to go to their convince store to check in and out. The area is a bit run down and sketchy.

    It was clean, and the beds were comfortable. We asked for extra pillows, and they brought them for us.

    Stayed in May 2023

  • Reviewed: 20 September 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    no working internet. no front desk service after 10 pm. pool drained

    clean room. quiet

    Stayed in September 2022

  • Reviewed: 6 September 2022

    4.0
    slept well. please clean these rooms!
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Dirty room. Air-conditioning filthy. Coffeemaker but no coffee pot. No maid service

    Location perfect.

    Stayed in August 2022

  • Reviewed: 30 August 2022

    5.0
    a little dirty and unwelcoming
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    unkempt

    Stayed in August 2022

  • Reviewed: 19 August 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights

    There is NO clerk at the desk. When I desperately needed to check in, I was told I could not! Guests must go to the grocery story next door to speak with someone who m-i-g-h-t check you in.

    Stayed in August 2022

  • Reviewed: 15 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool and ice machine were not working.

    The beds were comfortable and the staff called to let us know they were closing at 9:45pm. The AC was nice and cold, shower nice and hot.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    5.0
    Decent room to spend one night. Check-in experience was bizarre. Would not stay again.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    Had to check in at the convenient store around the corner.

    Relatively close to downtown.

    Stayed in August 2022

  • Reviewed: 28 May 2022

    4.0
    You get what you pay for.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    No shower head on the shower. No curtains for the bathroom window. Anyone could have walked by and seen me doing my business. I informed a staff member and has handed an apron.

    The price

    Stayed in May 2022

  • Reviewed: 16 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in, room smelled, no coffee

    Not much

    Stayed in May 2022

  • Reviewed: 12 April 2022

    6.0
    Pleasant
    • With a pet
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness!

    What breakfast?

    Stayed in April 2022

  • Reviewed: 30 December 2021

    4.0
    Won't stay there again
    • Leisure trip
    • Family with young children
    • Queen Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was not clean, cobwebs in corners, food crumbs on night stand. Couldn't get the smoking room I paid for until second day, had to move everything. Manager harassed myself and my guest. No smoke detectors in any room. Tv didn't work. Mini coffee pot worked in one room, absent in another, broken in another. Would not stay there again

    Convenient location, price

    Stayed in December 2021

  • Reviewed: 22 October 2024

    1.0
    sad to say but it sacked
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    there were dogs howling anc barking all night I couldn't get any sleep. when I told staff when i turned in my key they already know about the barking dogs and sidnt seem to care about it...the room had a awful smell... unfortunately with my budget I will likely have to stay there again.

    the bed was comfoetable

    Stayed in October 2024

Showing 1 – 25

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