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  5. Reviews of Candlewood Suites Midland, an IHG Hotel

Reviews of Candlewood Suites Midland, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

110 Longview, Midland, TX 79707, United States of America

#33 of 46 hotels in Midland

Guests' Choice

Review Score

Based on 54 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.1

  • Value for money

    8.0

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2024

    6.0
    Pleasant
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were clean Walmart and fast food nearby.

    Stayed in March 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No Breakfast, also the curtains in the room you can see right outside

    Had a kitchen and the bed was comfortable

    Stayed in February 2024

  • Reviewed: February 27, 2023

    8.0
    it was aight
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night

    no free breakfast or indoor poolong

    room size

    Stayed in February 2023

  • Reviewed: August 18, 2021

    8.0
    I would for sure stay again. The price and facility itself was very nice!
    • Business trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was very clean, updated, very friendly staff. Walking distance to a Walmart! I saw the city from the rear of hotel. Stayed on 4th of July so we saw the fireworks!

    Stayed in July 2021

  • Reviewed: July 29, 2021

    8.0
    Very Good
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Please put some disposable glasses in the room for water, etc. you only had two paper coffee cups for us to use for everything. You also need stirrers for the coffee.

    Reasonably priced and very clean. The front receptionist was exceptionally nice.

    Stayed in July 2021

  • Reviewed: May 29, 2024

    5.0
    I enjoyed my stay here
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service never came through and trash was left out in the hallways

    I stayed in two different rooms during my stay and one room was much cleaner and newer than the other, I liked my stay here overall except room service never came by to change out sheets or take out trash at all, there was bags of trash and cases of beer left by the elevator for days, however when I checked into my room it was very clean and was refreshing

    Stayed in May 2024

  • Reviewed: April 13, 2024

    10
    Comfortable and cozy
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    This property is so nice! The room is like a studio apartment. It’s completely updated and very clean. I enjoyed stopping here for rest!

    Stayed in April 2024

  • Reviewed: February 22, 2024

    1.0
    Fine, if you don’t mind cleaning the room yourself.
    • Business trip
    • Solo traveler
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Firstly, they were having roofing done with no heads up prior to booking. The noise is insufferable! The room was fairly large and would have been comfortable, if it was cleaned properly. Seemed as though the only cleaning that was done was the bed sheets. There were short black hairs on the bed, in the bathroom floor, in the tub. There were stains on the curtains as if something spilled on the wall and wasn’t properly cleaned. The bathroom was not cleaned thoroughly either. When moving the box of tissues an outline of dust was left behind. Overall not clean, I did not feel safe for all of the male workers in and out of the property (single female traveling for work) and I would not recommend this place.

    The front desk lady Vanessa, was very nice

    Stayed in February 2024

  • Reviewed: October 11, 2023

    10
    Excelente
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    La atencion

    Stayed in September 2023

  • Reviewed: May 26, 2023

    1.0
    Unhappy customer
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not getting my room I booked.

    I think it's messed up how you can book a room on booking and then for the hotel to call you shortly before you arrive and then not have a room for you.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    3.0
    We travel for work, we would not stay in this Hotel again.
    • Business trip
    • Group
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Our first room was dirty, they put us in a second room…The room was in disrepair, dishwasher broken, stains on carpet and furniture, bedding was old and had tears in it. Towels were old and worn. Tub faucet are loose and about to fall off. This is a hotel for working men and that’s how it looks …

    Location is walking distance to stores.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Just about everything. Only got 4 tv channels in LR and TV in BR didn't work. Floors in kitchen area were dirty. Dishes in dishwasher. Used coffee pod in coffee maker. Staff didn't know what to do about the tv's. Curtain in BR hanging off track on left side. Trip hazard on coming into room from hallway, BR and LR. Carpets in hallway had strong smell. This is not the type of accommodations I expect for $170.00.

    Bed was comfortable

    Stayed in April 2023

  • Reviewed: January 30, 2023

    3.0
    They had bed bugs
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The first room they put me in had bed bugs then they put on the fourth floor and it was just terrible something was biting me all over my body.

    Stayed in January 2023

  • Reviewed: July 29, 2022

    9.0
    Wonderful
    • Family with young children
    • Queen Suite - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    We had a coffee maker and coffee, but no coffee pot to be found. Room was not very stocked up in the kitchen.

    Quiet

    Stayed in July 2022

  • Reviewed: July 28, 2022

    4.0
    Extremely disappointed with the level of service and care.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    They did not have a room for us as reserved. Front desk attendant stated that no room is guaranteed even if reserved and that the hotel overbooked itself.

    My family did get to rest. Some bed and some chairs.

    Stayed in July 2022

  • Reviewed: July 2, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Suite - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator. Didnt seem to be working its beat, plus it took too long.

    Front Desk service was great. Elizabeth was Awesome! Room was clean.

    Stayed in July 2022

  • Reviewed: June 10, 2022

    9.0
    Great stay for great rates!
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was a little to firm for me but it was okay.

    Clean, affordable and convenient! Perfect for families or business. Close to dining and Wal-Mart. Has nice kitchenette with full size fridge for extended stays. Definitely recommend this hotel.

    Stayed in June 2022

  • Reviewed: April 9, 2022

    9.0
    Happy Travellers
    • Business trip
    • Couple
    • Queen Studio - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The dishwasher had a sticker saying not to use it and no one knew why.

    Very quiet and clean. Comfortable beds. Plenty of pillows. Walk in shower. Dishes and pans supplied and an ice maker in the fridge. We were able to relax after work at night. Anthony, the General Manager, was extremely helpful with a problem we had and took about 5 minutes to correct the situation. Liz, the Desk Clerk on duty on Saturday was cheerful and helpful when we stopped by the desk. Great staff.

    Stayed in April 2022

  • Reviewed: March 5, 2022

    9.0
    Being misled which is being misinformed
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Not quiet The booked the room on the way there when I checked into the Motel they charge my card for another fifty bucks for in case that was something wrong with the room and then mislead me and telling me that I'll get the money right back you don't the elevator was broken . I could not used the stairs bad ankle. Put me in room on the 1st floor. Where it was quiet because of people walking briskly and room service came at 8am check out time was at 11am they came again at 10:20 am again check out is at 11am

    It was clean and nice rooms

    Stayed in March 2022

  • Reviewed: February 28, 2022

    5.0
    decent great location hotel
    • Business trip
    • Solo traveler
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    elevator down as well as no wash cloths in bathroom.

    location

    Stayed in February 2022

  • Reviewed: February 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    location

    Stayed in January 2022

  • Reviewed: December 19, 2021

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Travel manager, Ray, was very unprofessional and rude. Had issues with the hotel not accepting the payment from booking.com and trying to double charge our credit card. Refused to give us a number for the manager and hung up on the customer service representative that called to help resolve the issue.

    Room was spacious, updated, very comfortable beds, large bathroom. Really enjoy having a kitchen with dishwasher, stove, full size refrigerator, micro, and having pots, plates, bowls, cups, silverware, and other kitchen necessities already in the room ready for use.

    Stayed in December 2021

  • Reviewed: December 7, 2021

    10
    Very nice hotel, bed very comfortable
    • Business trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    clean, friendly staff and I loved the location right across the street from Walmart . Everything was actually in walking distance . We stayed in the 2 bedroom queen suite , very spacious . if I’m in town again I will definitely be back

    Stayed in December 2021

  • Reviewed: December 7, 2021

    10
    Clean and convenient, super friendly staff!
    • Leisure trip
    • Couple
    • Queen Studio Suite - Hearing Accessible/ Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Clean, spacious!

    Stayed in December 2021

Showing 1 - 25

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