8451 Palm Parkway, Lake Buena Vista, Orlando, FL 32836, United States
#159 of 391 hotels in Orlando
Guests' ChoiceBased on 704 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
8.6
Free WiFi
7.6
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End of dialog contentReviewed: 29 September 2024
Michael
United StatesWhat I did not like about the property was that the bathtubs were not cleaned and I mean the pipes, see picture that I post. Also, the room that I stayed in was a lot of dog hair from the previous person staying, all over the sofa and carpet and both red chairs.
What I liked about the property was that it was near convenient stores and restaurants.
Stayed in September 2024
Reviewed: 25 September 2024
Rhodri
United KingdomPool and hot tub needed cleaning
Rooms were fabulous
Stayed in August 2024
Reviewed: 16 September 2024
Mr
United StatesOne of the two suites I booked had a musky odor upon entry and the A/C wasn't strong in the living room or master King rooms
As usual the place is a good value and comfortable
Stayed in September 2024
Reviewed: 16 September 2024
Hector
United StatesTV was blocked and would not let you see anything other than cable.
Would highly recommend and stay here again! Everything is also very close to the resort such as food and the attractions!
Stayed in September 2024
Reviewed: 30 July 2024
Michael
United StatesAC was super cold in guest bedrooms but didn't work great in master bedroom
Spacious, good location and value
Stayed in July 2024
Reviewed: 25 July 2024
Tiffay
United StatesNo one checked to see if all was well once we checked in. We requested extra towels and never received them. We had to take out our own trash. No one comes to make up beds.
I like the way the jr suite was made. I liked the on site laundry.
Stayed in June 2024
Reviewed: 25 July 2024
Sonia
SpainThere was no lift to get to the room which was a bit unexpected. There was no one in reception when we left, so after 5 mins waiting we just left the keys and hoped all was good. The rooms are really dated and the sofa bed was uncomfortable.
The kitchen was big and so was the room,
Stayed in July 2024
Reviewed: 15 July 2024
Villoria
United StatesThe AC sound was absolutely noise!
Location, distribution and cleanliness
Stayed in July 2024
Reviewed: 6 July 2024
Amber
United StatesThere were a few loose doorknobs, hard water residue on some of the fixtures, and dust on the towel rack and shelves. But the room was overall very nice.
The layout of the room was nice and gave everyone their own space. And we conveniently had a room close to the pool which was a bonus as well!
Stayed in July 2024
Reviewed: 17 June 2024
Tess
NetherlandsThe room was really outdated
value for money! It was really spacious and the location was really convenient.
Stayed in June 2024
Reviewed: 16 June 2024
Katie
United StatesThere was no curtains in the bedroom so it was not dark in the room through the night, it’s hard for me to sleep with light. I checked in just past 4PM and had to wait because a room wasn’t available. It wasn’t a long long wait but after a long drive it was a little frustrating.
The location was great. The size of the suite was perfect.
Stayed in June 2024
Reviewed: 5 June 2024
Rebekah
United KingdomThe entire apartment was modern and clean. All staff were polite, friendly and helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Poonam
United StatesStayed there for 2 nights and only 1 dishwasher pod was provided. We requested to collect trash but no one came by. The dryer in the laundry room didn't work.
The rooms were spacious. Kitchen was stocked with pots and pans and plates and cups. The pool was nice. Plenty of parking everywhere. Close to restaurants and shops.
Stayed in May 2024
Reviewed: 30 May 2024
Morgan
ZambiaGym is needed
The location is quiet and gives you easy accessibility to amenities, malls, shops eateries. I just loved it.
Stayed in May 2024
Reviewed: 28 May 2024
Thomas
United KingdomFirst visit the room had thick curtains and blinds. The bedroom was nice and dark. However, this second visit the bedroom only had a set of blinds in bedroom - the flood lights from outside near tennis courts were on thru the night ... was like sleeping with light on.
This was the second time we visited this hotel this month. Everything was good both times, prices a little high.
Stayed in May 2024
Reviewed: 27 May 2024
Ashley
United StatesThe mattress was very lumpy and springy. Did not sleep well. Furniture was dated but still clean
Location to Disney, size of the rooms, rooms were clean
Stayed in May 2024
Reviewed: 24 May 2024
Mr
United StatesI saw a couple roaches and a lizard during my last stay
Suite lay out is always good and spacious
Stayed in May 2024
Reviewed: 16 May 2024
Thomas
United KingdomNothing really.
Room size was great, with good facilities. Location excellent; always nice when you can park the car outside your room. Bed comfy. Shower tap needed a good old pull to get it working - so maybe a small maintenance job there but other than that lovely bathroom.
Stayed in May 2024
Reviewed: 12 May 2024
Mark
United StatesI really can't say that there was anything we didn't like. We were only there for one night. The room fully met our expectations. Had we stayed longer we might have desired more amenities, but in our brief stay that did not make a significant difference.
The room was spacious, clean and comfortable. I wish we could have stayed longer. All of the staff were courteous, professional, and friendly. We did not have time to enjoy the facilities, but they seemed well-kept.
Stayed in May 2024
Reviewed: 11 May 2024
Kailey
United StatesWe loved how close everything was. Everything including the Disney Parks were less than 30 minutes away. Many places to eat and shop nearby as well. Great place to stay.
Stayed in May 2024
Reviewed: 6 May 2024
Syed
United StatesDont take First floor rooms if you have a lot of luggage! We had selected rooms on the First Floor, which we regretted as we had to carry the heavy Luggage up the stairs our self :-( And if you are staying with Kids avoid staying in this Resort - as the other rooms are right beside each other - and we were hearing a coulple making out moaning noises in our Room (Very clearly)! And the nearest Restaurants are almost 700m-800m distance by walk - so we had to take a taxi
It was an ok experience and is at a safe location with security patrol round the clock! The beds were comfortable - rooms are ok not too spacious.
Stayed in April 2024
Reviewed: 4 May 2024
Yassir
ColombiaWe have problems with a water pipe.
The ubicación and the rooms.
Stayed in February 2024
Reviewed: 2 May 2024
Ramirez
United StatesThe toaster appliance was not working well. The sofa bed was very uncomfortable
I love how spacious the apartment style hotel was. I also enjoyed the location.
Stayed in April 2024
Reviewed: 30 April 2024
Maria
AustraliaArrived 4pm for our check in. Advised that the room wasn't ready yet. Was told I would receive an email when ready. Lucky we didn't wait around as came back at 6pm to enquire if room was ready, as hadn't yet received an email. No apology was given for us having to wait for the late check in.
The location was great, easy access to freeway and not far from restaurants and a super market. The kitchen was reasonably well equipped and bonus to have the washer and dryer there too.
Stayed in March 2024
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