The front desk staff was inconsistent

Cute comfortable and in a great location

Stayed in August 2024

It was not explained to us that a $300+ holding amount would be taken on arrival followed by a “closing up” payment - it may be fair enough to assume most travelers in the States take this to be the case but it did shock me when the second transaction was charged to my account without any explanation. I will say the member of staff who handled my shock did so superbly and I felt completely reassured instantly. I can imagine parking being a squeeze but we didn’t travel with a car.

One of the best hotel experiences I’ve ever had. We only stayed for one night on our honeymoon as part of a wider California trip but it was one of the best nights thanks to the amazing staff here. We were upgraded and able to check in 4 hours (!) early. Location for crescent bay and heisler park was perfect. Staff were so helpful and friendly, recommending brilliant taco restaurant Asada across the road. Pool and fire great vibe at night. The waffle white cotton bath robes, all-lemongrass-everything toiletries and moisturiser, cookies and wine hour - so many heavenly touches.

Stayed in July 2024

Location is perfect - on the quiet northside beaches

Stayed in July 2024

There is absolutely nothing to report negatively. spot on in every category!

Staff right on! Amazing place all around. very comfortable easy to walk to all locations. plenty of extras not seen in other hotels. LOVE this place!!! We will definitely come back. stayed at two other hotels during our stay but this one was the leader of the pack by far!

Stayed in July 2024

N/A

The staff are extremely friendly and ready to assist. We were traveling with our 2 dogs and the room was perfect! We plan to return and if possible request the same room. The location was within walking distance to restaurants, main beach and Heisler Park.

Stayed in July 2024

Parking is tight!

Beautiful and well maintained.

Stayed in June 2024

A private, outdoor seating area would have been awesome.

The room was large, comfortable, with lovely decor. The location was excellent....walking distance to restaurants, shopping and gorgeous views. The beach and scenic walkway was beautiful. The staff was friendly and helpful.

Stayed in June 2024

Meticulously clean, friendly staff, wonderful convenient amenities, we loved it!

Stayed in June 2024

noise from other guests at night

The staff was very friendly. The location was great- close to town, beaches, parks

Stayed in April 2024

A little noisy room, as close to PCH. No breakfast options…only tea, coffee.

Amazing location, friendly staff, facilities were good for such a small space. We were lucky to get street parking

Stayed in April 2024

N/A

This hotel is fantastic! Comfortable, clean, spacious and the best SoCal vibe☀️ We had a great stay and would highly recommend this property.

Stayed in March 2024

Great room and location

Stayed in December 2023

I wouldn’t stay on the first floor again because it was VERY noisy because of wood floors and people walking in heels and moving furniture around.

It was very clean and the bed was very comfortable. Great location too.

Stayed in February 2024

Nothing

Small boutique hotel in a great location, no car needed as you can walk to good restaurants and the beach. Friendly, helpful staff.

Stayed in January 2024

Well appointed and spacious room -- loved the white and beige decor. The location was perfect was an easy walk to the beach and galleries.

Stayed in January 2024

Wifi signal poor in room. Sea view was very slight !

Renovated property in great condition. Room facilities good. Liked coffee and tea in the mornings, wine and cookies in the evenings

Stayed in December 2023

The floor in my room was crooked and not level. It was extreme enough that I could see a liability issue for someone with vertigo or even minimal mobility issues.

This is a very clean and comfortable property. Close to everything.

Stayed in November 2023

Very pretty hotel. Beautiful clean and comfortable rooms. We had a balcony with a lovely view. Location was great to walk to beach and restaurants/shops.

Stayed in October 2023

Wish the ice machine dispensed better.

Location was amazing; pool and hot tub facilities were great.

Stayed in September 2023

The room was cute and comfortable. The location was great!

Stayed in October 2023

The floors have a nice wooden floor and Unfortunately if you’re on the bottom level you can hear EVERY footstep above!

Was very clean, staff was great and close to town! Super convenient for shopping and beach play!

Stayed in October 2023

Fantastic hotel and location. A bit on the expensive side but such a fantastic stay, it's worth it. Would definitely stay again. Bed was comfortable, view was amazing and facilities were good.

Stayed in September 2023

No mini refrigerator for our use-it was filled with items for us to buy. Room had items for sale in it such as bags, books, games etc. Seems a bit tacky to try to sell to you while you sleep. Extra fees for everything. Even the tea and coffee in the lobby was part of a "Resort Fee". Parking was another $35 surprise when we arrived. It seems like it would be a more positive experience for all to charge one total fee and then provide some "extra amenities" to make customers feel appreciated. I think the overall cost was too high but still competitive with the area. It would be very helpful to have a towel bar near the sink.

Very clean, attractive room with most of the usual amenities; comfortable bed This is an older motel that has been redone very nicely. It is one block from a beautiful park overlooking the ocean with beach access. Great location Also close to the main beach. It was very quiet, no street noise or noise from other guests.

Stayed in September 2023

Darling hotel with tasteful beach vibe! The staff was helpful and friendly and everything was very clean and functional. It's not terribly spacious, but I knew that going in. Small but functional pool - my kids loved it! Just a few minute walk from the beach.

Stayed in September 2023