41121 Big Bear Boulevard, Big Bear Lake, CA 92315, United States
#71 of 137 hotels in Big Bear Lake
Guests' ChoiceBased on 761 hotel reviews
7.5Cleanliness
7.7
Comfort
7.7
Location
8.9
Facilities
7.5
Staff
8.6
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 28 June 2024
Olivia
United StatesRooms are very dark with little lights, and it got very hot during the day!
Great location, staff were great, and big room
Stayed in June 2024
Reviewed: 24 June 2024
Virginia
United StatesHotel is old. Floor tiles, bathroom and walls are dated. Could go for some remodelings. Towels- scratchy. Not soft at all. But im good with it. Im not a sensitive skinned lady. Pillows are too fat. For some reason it strained my neck so I had to removed it and sleep flat on my back. The mattress is awesome though.
Location- walking distance from places to eat. Staff- very friendly and accommodating Room design and hotel lobby- i am a sucker for vintage old homey furnitures and homes so I liked the vibe Wifi- very stable Free breakfast- continental only, no hams bacon but there are eggs. Selection and pastries are yummy and coffee is good as said by my husband who is a coffee addict Bed- wow the mattress firm. It is good for the back.
Stayed in June 2024
Reviewed: 24 June 2024
William
United StatesBed was the best I've slept in! Location great. Room very comfortable.
Stayed in June 2024
Reviewed: 23 June 2024
Nericha
AustraliaNo facilities in the kitchenette (no tea towel, bowls or cutlery etc). No bath mats provided. Floor was quite dirty- did not appear to have been mopped. Fireplace did not work. Someone came to re-light it but later in the evening when we actually wanted to use it, it was off again.
Lovely staff and a great location. Nice big bed and huge spa bath. Property has a lot of potential. Great breakfast options.
Stayed in June 2024
Reviewed: 17 June 2024
Therese
CanadaI didn't see the pet fee until check in. When I googled it never stated there was an additional $60 per pet. And walls were paper thin.
Location was great. Room was clean. Staff was very friendly.
Stayed in June 2024
Reviewed: 14 June 2024
Gabriel
United StatesWould have like to have had an AC unit in the room. The ceiling fan on high was very noisy. The cross breeze helped cool the room down.
Room was very nice. Comfortable bed, nice jet tub in the room. Took a few minutes to figure TV out, but once we did, it worked nice. Some of the lights in the room connected to the switch didn't work (overhead light). Wasn't an issue, the bed side lights worked fine.
Stayed in June 2024
Reviewed: 10 June 2024
Massimo
United StatesNoisy room on the front street
Close to the Village
Stayed in June 2024
Reviewed: 13 May 2024
Gina
United StatesNeeds a little refurbishing
Location, hot tub
Stayed in May 2024
Reviewed: 5 May 2024
Kelly
United StatesLocation and general feelil of the property.
Stayed in May 2024
Reviewed: 26 April 2024
Burreson
United StatesThe coffee didn't match the coffee maker in the room and when I got it to work, it tasted really bad. Undrinkably terrible. Good thing the front desk had some:) Coffee is important to me because I needs it and I loves it.
I like the welcoming front desk with coffee and cocoa and the room was very comfortable. Especially the big chair! Fireplace in room was very nice and loved having bball court and pool right next to us. And free breakfast. Would stay again.
Stayed in March 2024
Reviewed: 21 April 2024
Geraldine
United StatesRooms could use renovation
Good breakfast Loved the balcony Like the theme of it being alpine
Stayed in April 2024
Reviewed: 31 March 2024
Antoinette
United StatesThe smell when walking through hallway of my room 55. It was making nausea
Cabin style and jacuzzi
Stayed in March 2024
Reviewed: 13 March 2024
Harkins
United StatesThe bed was saggy and a little uncomfortable. We wanted to add more hot water to the tub so we could stay in it longer, but the hot water ran out.
Cute little cottage with a kitchen, a full fridge, an indoor tub, and a front porch.
Stayed in March 2024
Reviewed: 12 March 2024
Thomas
United StatesThe bath tub wouldn’t stay hot when filling, even waiting 30 min between trying to fill it
Location and set up
Stayed in March 2024
Reviewed: 24 February 2024
Mike
United StatesFireplace was hard to light. Room was cold.
Location and convenience.
Stayed in February 2024
Reviewed: 18 February 2024
Stephanie
United StatesOld creaky bed. Also walls are thin and at 2AM I heard all about Craig next door breaking up with his girlfriend and how he is single now.
Location and free cocoa
Stayed in February 2024
Reviewed: 2 February 2024
Margaret
United Statesbed, beddings could be better. our room was clean and the bed was clean, but just some part of the room like the floor and walls could use some dusting. the mattress needs updating and the pillows were sinking so much it turns flat. not the best to sleep in.
location and the staff
Stayed in January 2024
Reviewed: 21 December 2023
Keolahiwahiwa
United StatesThe front door to the room had a little gap, so the heat seeped out a little. We just used some newspaper to insulate and block the air. The beds were very squeaky and a little too soft.
The cabins and the property are adorable and clean! The front desk had a ton of supplies.
Stayed in December 2023
Reviewed: 12 December 2023
Jesus
United StatesThe heating system was unpredictable. Couldn't set it to an actual temperature.
Cozy feeling.
Stayed in December 2023
Reviewed: 29 November 2023
Fenfang
United StatesLocation is good. The front desk is very nice!
Stayed in November 2023
Reviewed: 19 November 2023
Alessandro
ItalyThe first room had heating on but wasn't enough to get the room warm. The lady at the desk switched us promptly to another room were heating was working very well.
Stayed in November 2023
Reviewed: 6 November 2023
Donna
United StatesRoon was steet side and very noisy with cars going by all night
Price, clean and staff friendly and helpful
Stayed in November 2023
Reviewed: 29 October 2023
Worth
United StatesThe people in next room over were so loud. Talked until 5am. I couldn't even sleep.
Stayed in October 2023
Reviewed: 9 October 2023
Jimmy
United Statesoriginally booked a suit but had nowhere to sit beside the bed. Switched to the loft and furniture was old, walls were thin, could hear the neighbor next door at night.
Stayed in a loft room, plenty of space.
Stayed in October 2023
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