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  5. Reviews of Best Western The Plaza Hotel - Free Breakfast

Reviews of Best Western The Plaza Hotel - Free Breakfast 3 stars

3253 North Nimitz Highway, Honolulu, HI 96819, United States

#190 of 317 hotels in Honolulu

Guests' Choice

Review score

Based on 1259 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 24 June 2024

    8.0
    Just stay one night as we were leaving the next day back to Texas.
    • Leisure trip
    • Couple
    • King Room - Pet Friendly
    • Stayed 1 night

    Shuttle bus only goes out on the Hour instead of half hour.

    Proximity to airport.

    Stayed in May 2024

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Breakfast was served too late for us to catch our early flight.

    Shuttle to and from airport

    Stayed in June 2024

  • Reviewed: 18 June 2024

    6.0
    Not many options in this area so would stay again but could only do one night.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Doors barely worked. None of the outlets held our plugs as they were all used up. So small and hard to move around the room. Air conditioner made terrible noises.

    Location and pool

    Stayed in June 2024

  • Reviewed: 17 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Check in staff were unfriendly and did not give us any information.

    Room was clean and linen fresh

    Stayed in June 2024

  • Reviewed: 16 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Rooms on road side very noisy. Not much in the way of a dinner choice nearby in the area

    Used for convenience staff were lovely

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Great option for overnight near the airport
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit noise due to be close to Nimitz Highway.

    Near the airport, cleanliness, friendly staff, free shuttle service to and from the airport

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Buffet breakfast only starts at 7. This is a bummer for an early flight. They have a grab and go bag- Apple, water bottle and basic Costco granola bar. I was disappointed for this price point.

    The staff was very friendly and accommidating.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Good, more for a night over & free shuttle to and from the airport
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    It’s not a holiday place, more for a night stay before you go to the airport, stayed 1 x night after the Cruise. No problems at all, it was good for what we wanted. It’s old but good in tidiness and cleanliness. Plus they have a free of charge shuttle bus to take you to the Airport.

    Good for a night over before going to airport

    Stayed in April 2024

  • Reviewed: 7 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Very convenient shuttle and close to airport

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    Very cold if I stayed in my room!!
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 4 nights

    My room was VERY COLD!!! Could not adjust the thermostat. No gift shop to purchase water, toiletries, etc. Had to catch a taxi to purchase items for my room.

    Free breakfast.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Close to airport,,breakfast included
    • Solo traveller
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    No hot tub

    Proximity to airport

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Above expectations!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Good choice for breakfast. Everything was clean and staff was polite and helpful.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    I expected more from this hotel, given the price.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    I was on the first floor and it was very noisy. I could hear the traffic from the outside road and freeway loudly. I had to turn the old fashioned A/C unit on full force to drown the noise out. Also, there were no electricity outlets near the sink. Finally, there was no store inside the hotel to purchase water or snacks. I had to walk to the nearby gas station to purchase those items.

    The room was clean and the staff was friendly.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 3 nights
    • Submitted via mobile

    Traffic too loud

    Very good food

    Stayed in April 2024

  • Reviewed: 17 May 2024

    8.0
    Great location to airport!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    A little run down and breakfast monitor a bit stern.

    Convenient

    Stayed in April 2024

  • Reviewed: 16 May 2024

    8.0
    Conveniently located near Honolulu Airport
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    The only minor inconvenience was the water machine location being only on level 7. All other levels only have ice machines.

    Convenient location to Honolulu Airport. Shuttle Bus is very handy to and from the airport, and driver was helpful for rental car location. Room was clean and had comfortable beds. Massive breakfast, endless options including muffins, danishes, bread/toast, waffles, fruit, eggs, coffee and tea - handy takeaway containers as well if you're in a rush.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night

    Needed to walk to takeaway places nearby for an evening meal. Breakfast was not supplied, since it didn't start until after I had left. Pretty noisy outside, since it is right beside the road to the airport.

    Nice pool to relax an & around. Comfortable room (which had an outlook of the pool area).

    Stayed in April 2024

  • Reviewed: 10 May 2024

    6.0
    convenient place for an early flight
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    no kettle available told to microwave water in paper cups which burnt b4 the water boiled-fire risk & smelly dead cockroaches on the floor fridge needed a defrost

    airport proximity convenient free shuttle service comfy beds ice available quite well appointed friendly helpful staff

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Not much to do and little,helps or informal it transport options

    Comfy beds. Close to airport. Breakfast

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Great value
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Situated on very busy highway. Street noise level high.

    Comfortable rooms. Previous night stayed at a hotel charging $1000/night, and room was less spacious, but as comfortable, and services were better.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Have been using this hotel for the past 13 years for layover between flights. Will continue to do so
    • Leisure trip
    • Solo traveller
    • King Room - Pet Friendly
    • Stayed 1 night

    Price amount for early check-in & late check-out. Should be based per hour rather than flat rate. Early check-in & out is based on availability unless previously arranged with the hotel. Shuttle bus timing is now every hour whereas it was every 1/2 hour in previous years.

    Location close to airport. Improved food quality for breakfast. Substantial over previous years. Bus shuttle to & from the airport included in the price of the hotel.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Had to catch am early flight, no coffee was available, when restaurants was said it would be open

    Convenience to airport, plus pick up shuttle

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Very noisy a/c turning on/off all night. But screened very loud traffic noisy from busy highway overhead! Quite pricey for tired accommodation. Breakfast options limited, cafeteria style with throw away cutlery and "crockery,"

    Handy to airport

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    The location was convenient for our needs. Room was clean and well laid out.

    Stayed in April 2024

Showing 1 – 25

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