4703 N Loop 289 , Lubbock, 79416, United States
#8 of 74 hotels in Lubbock
Guests' ChoiceBased on 328 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.5
Free WiFi
9.5
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End of dialog contentReviewed: 6 April 2022
Deborah
United StatesGood location, clean, comfortable
Stayed in April 2022
Reviewed: 4 April 2022
Lori
United Statescomfortable king size bed with tiny pillows.
Stayed in April 2022
Reviewed: 3 April 2022
Reynolds
United StatesEdwin was excellent!!
Stayed in April 2022
Reviewed: 31 March 2022
Chris
United StatesThe late check out. Ros clean,we got a few tooth brushes that we forgot. Nice stay
Stayed in March 2022
Reviewed: 28 March 2022
Gordon
United StatesWe booked the room because of the pool and hot tub. Upon arrival we found that both were closed. Please update website when things like this happen.
Staff was great. Breakfast was great.
Stayed in March 2022
Reviewed: 17 March 2022
Suzy
United StatesEverything was great
Stayed in March 2022
Reviewed: 14 March 2022
Robert
United Statesno overhead light in the bedroom. strange. very dark when we entered the room until we turned on table side lights
convenient location
Stayed in March 2022
Reviewed: 9 March 2022
Heather
United Statesthe beds were very hard
great location and safe.
Stayed in March 2022
Reviewed: 6 March 2022
Chris
United StatesThe location of the property on the outskirts of town and near open farming land. The wind created so much dust and dirt.
Staff was helpful and the facilities were good. The breakfast was good and plenty. They are pet friendly which was a great benefit.
Stayed in March 2022
Reviewed: 23 February 2022
Denise
United Statesrooms were clean and good sized. loved having a fridge in the room
Stayed in February 2022
Reviewed: 20 February 2022
David
United StatesNothing I didn’t like. I loved everything!
Nice facility.
Stayed in January 2022
Reviewed: 14 February 2022
Angie
United StatesThe elevators were out the morning we left. We had to take our stuff down three flights of stairs and both my husband and I have bad knees. The morning staff (young lady) was not rude but did not go out of her way to be friendly.
The hotel was very comfortable. The evening staff (young man) was very nice and helpful.
Stayed in February 2022
Reviewed: 28 January 2022
Joseph
United StatesThe bed was thin and stiff. Literally the only complaint from the trip.
The room had a jacuzzi tub and it was great. They accompanied this with the tv on a swivel so you could watch a movie while soaking. The tub was big enough for 2 with room to spare.
Stayed in January 2022
Reviewed: 3 January 2022
Lauren
United StatesMore food options in the lobby would have been nice but probably just needed to be restocked.
Ridiculously clean every aspect. Praise those maids wow. The room felt comfortable and homey. The bed was comfy. The shower was big and super hot water that never ran out. Loved every little bit and I’m pretty boujee.
Stayed in January 2022
Reviewed: 14 December 2021
Mary
United StatesIcemaker out of order on 3rd floor. No washcloths in bath. No exhaust fan in bath. Tub needs slip protection. Shower curtain a little worn out. Toilet paper was a little rough. No USB plugs anywhere, even at the desk area in lobby. Elevator very slow, but we had fun with that. Layout of breakfast items could've been more efficient, lots of back and forth across counters.
Very nice decor, updated and very clean. Excellent continental breakfast options, staff was present, friendly and helpful. Quick hot water in the shower and plenty of it. Plenty of storage in the room. Convenient parking.
Stayed in December 2021
Reviewed: 16 November 2021
Jerome
United StatesEverything was great
Hotel and staff was all amazing could use some better pillows
Stayed in November 2021
Reviewed: 25 October 2021
Jamie
United StatesThe rates going up just for a football game is kinda ridiculous. Usually don't pay that much for a hotel on a game day. Its insane how much more I paid in contrast to a regular weekend.
Location was good. It was in a good area for Lubbock being so clustered.
Stayed in October 2021
Reviewed: 2 October 2021
Cathy
United StatesRooms need better lighting.
Very clean rooms & staff was great!
Stayed in September 2021
Reviewed: 11 September 2021
Donna
United Statesnice place to stay. also very clean.
Stayed in August 2021
Reviewed: 20 August 2021
Kelley
United StatesN/A
Clean property. Great front desk staff. The rooms were very clean. Beds are very comfortable and sheets smelled freshly laundered. They did offer a limited breakfast options of pancakes, muffins and cereal. Will stay again. A+++
Stayed in August 2021
Reviewed: 8 August 2021
Deann
United StatesThe only slight complaint is that I wish there was more parking around the front entrance but there was plenty of parking in general.
Easy to access, friendly staff and very clean room. Normally you can see wear and tear in hotels these days bc they don’t have enough staff to do a decent job, but this was a great experience.
Stayed in July 2021
Reviewed: 7 August 2021
Joann
United StatesCoffee from a machine.
Very clean, very new property. Beds were very comfortable. Freshly cooked breakfast with eggs and bacon was available along with usual cereal, muffins, juice, etc. at no extra cost. Desk staff wearing it masks (August 2021).
Stayed in August 2021
Reviewed: 4 August 2021
Dennis
United StatesParking around back was just a bit tight.
Excellent breakfast with due concern for health considerations. While not needing them, we were in a handicap accessible room, which we appreciated, my wife working in health care.
Stayed in August 2021
Reviewed: 29 July 2021
Deborah
United StatesNothing I can think of.
Is in a sparsely populated area so had to hunt for place to eat but less than a mile away. Place looks new and was clean. Breakfast was great! They served you on some items and others were out but covered.
Stayed in July 2021
Reviewed: 29 July 2021
Gary
United StatesThe room had a weird smell.
It was clean and the staff was friendly.
Stayed in July 2021
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