18199 US 23, Louisa, KY 41230, United States
Based on 94 hotel reviews
8.7Cleanliness
9.1
Comfort
8.9
Location
9.1
Facilities
9.0
Staff
9.0
Value for money
8.3
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End of dialog contentReviewed: 14 August 2024
Melissa
United Statesnot best western fault but the service was terrible no phone lines working and wifi was horrible
Stayed in July 2024
Reviewed: 19 June 2024
Lewis
United StatesWe thought that we were getting two queen size beds. But they definitely full sized. So because of that we didn't sleep very comfortable because we were sleeping three per bed
The breakfast was exceptional.
Stayed in June 2024
Reviewed: 7 June 2024
Shepard
United StatesCoffee maker was dirty in room
Stayed in June 2024
Reviewed: 30 May 2024
Samantha
United StatesHad to ring a bell and wait for someone at the front desk. They came only after hearing the phone ringing, and we're surprised to see me. The coffee machine in the lobby said it needed two types of rinses performed and a new filter, that does not sound very sanitary.
My room and breakfast area were spottless. The staff member running the breakfast area was very nice!
Stayed in May 2024
Reviewed: 18 May 2024
Junlina
United StatesRoom rates
Wonderful
Stayed in April 2024
Reviewed: 25 April 2024
Crystal
United StatesDidn't allow enough staff for front desk check in during a sold out festival weekend, clerk was over whelmed and needed 2 persons to do check ins for inital night
Pool and matress and breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Melina
United StatesN/A
Easy check in and out. Very clean facility. Staff was gracious and kind. Very reasonable price. Good location with restaurants and fuel right across the street.
Stayed in April 2024
Reviewed: 11 March 2024
Stacie
United StatesNothing, everything was perfect.
Wonderful location and a beautiful scenery. Very clean room. Better than we expected.
Stayed in March 2024
Reviewed: 3 January 2024
Lyn-devil
United StatesNothing
Great location, comfortable and clean.
Stayed in December 2023
Reviewed: 14 November 2023
Roger
United StatesPrice on this one is better than the options around them but still a 138 tab is still much for how long we stayed and everything.
We had a late check in for this trip so not much to write about on this one. But we were greeted by possibly one of the friendliest check in people I have ever met. I think the bathrooms and bed sheets might have been a little on the dingier side but nothing I would consider super dirty. I would definetly give this place like maybe 8.5/10
Stayed in November 2023
Reviewed: 12 October 2023
Karen
United StatesBeds comfy, location good, staff friendly
Stayed in October 2023
Reviewed: 8 September 2023
Courtney
United StatesNo Gluten Free options for breakfast
Breakfast was good.
Stayed in August 2023
Reviewed: 10 July 2023
Connie
United StatesJust wow awesome and staff so nice and helpful. Gave us a recommendation for a local mom and pop diner which was wonderful.
Stayed in July 2023
Reviewed: 20 June 2023
Wendle
United StatesMediocre quality breakfast. Needs improvement
Comfy bed, quiet, friendly staff
Stayed in June 2023
Reviewed: 24 April 2023
Connie
United StatesHaving to get room cards reissued for consecutive days wasn’t very convenient ( could have been a computer problem)
Great having a hot breakfast which a lot of places don’t do anymore. Getting the arrangements we asked for was really nice also.
Stayed in April 2023
Reviewed: 10 January 2023
Ruth
United StatesThere was nothing we didn’t like. I do wish the pool had been open but if it couldn’t be then I do understand that.
The location is convenient for us. Staff was very friendly. I love that breakfast is provided.
Stayed in December 2022
Reviewed: 15 December 2022
Branden
United StatesNo cribs available for the room.
Clean and nice
Stayed in November 2022
Reviewed: 15 October 2022
Ashley
United Statesnothing
very clean, very professional, and convenient to restaurants
Stayed in October 2022
Reviewed: 10 October 2022
Clorinda
United StatesNothing. Everything was great!
Front desk staff courteous and helpful. Cleaning staff does an amazing job with the upkeep of facility. I have traveled extensively and to date this is the cleanest facility I have been to. Housekeeping staff deserve acknowledgment of this. When I return to Louisa I will definitely be booking here. Thanks for a great stay!
Stayed in October 2022
Reviewed: 9 October 2022
Cheryl
United StatesIt was really good, staff was very friendly
Stayed in September 2022
Reviewed: 4 October 2022
Arthur
United StatesRooms facing the highway could hear large tractor-trailer truck noise. It’s an issue for light sleepers, not so much city folks accustomed to traffic sounds.
Excellent location and off the highway. Excellent, friendly staff. Whitney was very helpful in moving us to another room facing the rear (wooded hillside) after our window air conditioner started making an audible clicking sound and trucks on Hwy 23 were heard. The hot breakfast buffet was very good.
Stayed in September 2022
Reviewed: 6 August 2022
Christina
United Statesthe pool was closed for repair. (no big deal)
very close to the hospital I was working at. food close by and gas stations. very central location.
Stayed in August 2022
Reviewed: 19 July 2022
Marsha
USAI cannot sleep in a bed i sleep in a recliner at home.I wish you had recliners un on request .
I liked the room and the breakfast just everything. I like where it is located and the lobby is beautiful and the staff is awesome.
Stayed in July 2022
Reviewed: 18 July 2022
Judie
United StatesVery good. Nice variety
Stayed in July 2022
Reviewed: 17 July 2022
Moira
United Kingdomnothing
Good facilities, and pleasant staff
Stayed in July 2022
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