300 Eastlight Court, East Peoria, Peoria, IL 61611, United States
#6 of 35 hotels in Peoria
Guests' ChoiceBased on 615 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.4
Free WiFi
7.4
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End of dialog contentReviewed: 27 June 2024
Christopher
United StatesThere was a large group of loud children staying at the hotel during my 2 day stay. As a result, I did not get to use the swimming pool.
Staff was friendly and the property felt safe at night.
Stayed in June 2024
Reviewed: 30 May 2024
Bradley
United Statessoda vending machines on 3rd and 2nd floor would not take credit card(s) for attempted purchase
Stayed in May 2024
Reviewed: 23 May 2024
Melissa
United StatesI didn't like having my bank account charged for my visit before arriving. I didn't like having to argue with the staff for over a week to refund my account because I was charged double. When I checked in they said they refunded me (nope) When I checked out they said they refunded me (nope). After calling several times, nothing was done for over a week. Nor getting an apology for being charged two times. They were quick to charge me twice but taking 10 days to get a refund is ridiculous and arguing that I didn't pay it twice was annoying. I didn't like how loud the other patrons were while we were staying (a middle school track time with kids climbing out of the windows) and a bunch of other dance families. It was hard to sleep when we were there. When we checked in with 4 people we only had two large towels. We had to ask multiple times to get more towels as clearly 2 towels wasn't enough.
I liked the location, the breakfast was decent and the room was nicely decorated. Some of the staff were nice (especially the night staff) but some were rude when asking for assistance.
Stayed in May 2024
Reviewed: 18 May 2024
Charles
United StatesReservation was for a King bed, got 2 queens. When asked front desk, response was they were shorted 1 room(?). No discount for room change. ,
Quite, good breakfast, easy access to other venues.
Stayed in May 2024
Reviewed: 18 May 2024
Brian
United StatesOur room had a peculiar synthetic odor...I'm not sure if this came from the carpet or another unknown source.
Hotel and room were very clean and I was relieved and surprised that there was no road noise since the hotel is situated between some major highways and roads. Covenant access to other services in the area.
Stayed in May 2024
Reviewed: 5 May 2024
John
United StatesI'm sorry but having a hotel that doesn't accept cash is the dumbest idea ever. I do not care WHO made this decision, it is NOT ok. A "Cashless Society" is the perfect storm for failure. Resturants and hotels that are doing this blindly and by order of their owners and their big $ friends who rule this Government. You know it, and I know it. The FIAT Currency will collapse soon and we'll get another form of currency (Rainbow Note), NOT Digital currency as this will lead to 100% control over EVERYONES money, including Best Western. That will equal to : GAME OVER. These are just my opinions and I'm entitled to them.
Clean, tidy room. Comfortable bed. Slept very well.
Stayed in May 2024
Reviewed: 21 April 2024
Yagna
United Statesnothing such
Overall everything is good. Location and breakfast is good. Front desk is helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Anissa
United StatesMy toilet was loose at the floor.
Location. It was also nice and quiet.
Stayed in April 2024
Reviewed: 18 April 2024
Jeff
United StatesNothing
Plenty to eat
Stayed in April 2024
Reviewed: 15 April 2024
Tanya
United StatesMy only complaint and I heard other guests complain as well is the entire hotel smelled like marijuana very bad. I feel staff didn’t do their job properly bc obviously people were going against rules and smoking inside.
I loved the vibe. Right when I walked in and especially once I got into my room I felt so comfortable. The staff was so friendly. Everything was very clean.
Stayed in April 2024
Reviewed: 14 April 2024
Evan
United StatesThe pillows sucked
It’s a good value for what you get
Stayed in April 2024
Reviewed: 13 April 2024
Angie
United StatesThe elevator to the 2nd floor was broken so we had to take the stairs. Every stairwell smelled like pot. Out of the hotels control, the neighboring room was loud all night long.
I love the location and staff. We have stayed multiple times!
Stayed in March 2024
Reviewed: 11 April 2024
Sharon
United States"New" mattresses were way too soft for me. A king, or 2 queens in the handicap rooms would be nice. one queen isn't great.
Breakfast was very good & the staff was wonderful!!
Stayed in April 2024
Reviewed: 10 April 2024
Linda
United StatesToilet flushed poorly. OJ was watered down
Good location pool was clean but cold. Close to shopping and restaurants. Breakfast was good
Stayed in April 2024
Reviewed: 5 April 2024
Howard
United StatesSolid Best Western Property. A bit hard to find.
Stayed in April 2024
Reviewed: 19 March 2024
Catherine
United StatesWe stayed 3 nights, and the room was never freshened up. Not sure what is standard practice but I would have liked fresh towels at some point. We just asked the front desk on our last night for more trash liners and a roll of toilet paper. Not a huge deal. Was still a good stay and probably would stay again.
It was nice to have a continental breakfast! The rooms were clean and the beds were soft and cozy! It was nice to have an indoor pool to use. It was a touch cold but our kids still loved it!
Stayed in March 2024
Reviewed: 13 March 2024
Karen
United StatesNo bananas on the breakfast bar.
Beds were comfortable. Quiet at night. Front desk person friendly.
Stayed in March 2024
Reviewed: 9 March 2024
Elizabeth
United StatesNothing.
Great breakfast. Pet friendly. Spacious suite. Very comfortable.
Stayed in February 2024
Reviewed: 9 March 2024
Elizabeth
United StatesNothing.
Pet friendly. Great breakfast. Spacious suite.
Stayed in February 2024
Reviewed: 6 March 2024
Kathleen
United StatesThe toilet didn't flush the best, but worked okay. Just had to flush multiple times. I think they need to check their plumbing.
It was a nice room and the King Suite was huge!
Stayed in January 2024
Reviewed: 22 February 2024
Patrick
United StatesGood breakfast and clean facility.
Stayed in February 2024
Reviewed: 21 February 2024
Ruiz
ColombiaFurnitures a little old, but is not big deal.
Good Breakfast, Clean and Good location. Coffe and tee all the time
Stayed in February 2024
Reviewed: 10 February 2024
Usman
United StatesBreakfast was not good.
Room was nice as I was given a suite which was more than my need but it was a nice surprise.
Stayed in January 2024
Reviewed: 8 February 2024
Wendy
United StatesThe room was a little dated, but that was not a big deal. The toilet was a bit fickle so you had to hold the level a while.
The room was clean, very large and the bed was very comfy. The staff was very helpful and the breakfast offering was a nice selection of food for either staying to eat or grab and go. The workout room was private and the machines were in fine shape. Very quiet on my floor.
Stayed in February 2024
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