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Reviews of Best Western Plus Burleson Inn & Suites 3 stars

516 Memorial Plaza, Burleson, TX 76028, United States

#4 of 11 hotels in Burleson

Guests' Choice

Review score

Based on 175 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 3 September 2024

    9.0
    Fantastic stay!
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The chlorine in the pool was much too much on Sunday.

    Our room was clean and spacious. Comfy beds and very cozy pillows. Love that the bathroom was all in the bathroom and it was clean and bright. The entire room was very bright and well lit which was fantastic! Staff is very friendly and helpful!

    Stayed in September 2024

  • Reviewed: 28 August 2024

    8.0
    Nothing exceptional…
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check-in wasn’t very fast. Friendly but slow … felt like lots of steps in the process.

    Convenient to I35. Well lit parking.

    Stayed in August 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Accessible/Communication Assistance
    • Stayed 3 nights
    • Submitted via mobile

    Room we requested was 'handicapped' & it was great except for the shower. There was no lip on the base so water ran all over the floor. They had laid rolled up towels at the base but they were ineffective.

    Staff was great, bed comfortable.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn't have a towel for 2 people and we were almost without liquid to bathe for the 3 days.

    Breakfast

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Very pleasant and enjoyable visit!
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Noisy air conditioner in room. Pet policy requiring additional payment per night which management adjusted due to my unique situation but I still had to pay a fee.

    Excellent accommodations! Nice large room, very clean, comfy bed, generally quiet. Breakfast had a nice selection of foods. Friendly and helpful staff.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Close to work location. Very clean and comfortable. Majority of staff was very friendly and polite.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Location is good, small pool, awesome housekeepers, thin walls.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    Pool was pretty small. They could have more restrooms outside of the ones that we saw on the first floor past the elevators. It would be nice if they changed out the bath towels while you are gone instead of having to turn in the ones you use and exchange them for new ones.

    Location was not bad at all. You are pretty much within 10mins of of stores and restaurants. Downtown Burleson is literally around the corner like 3-4mins tops considering lights. The breakfast was decent nothing special, housekeepers were all very sweet. They do offer late check out until 2pm for $35.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Wasn't there much of the day but it served the purpose when I was there mostly at night.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not enough supplies for customers. Only a tiny little soap, no toothpaste, or toiletries in case someone forgot to bring their own from home.

    The quite atmosphere and courtesy of the workers.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Accessible/Communication Assistance
    • Stayed 1 night
    • Submitted via mobile

    Hotel was a little dated, but it was kept very clean!

    Everything was good, staff was very friendly

    Stayed in February 2024

  • Reviewed: 18 January 2024

    8.0
    Traveling due to family illness. Site was clean and staff was friendly. Thank you.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Convenient

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Front desk lady was excellent
    • Leisure trip
    • Group
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Na

    Location. Size of room

    Stayed in October 2023

  • Reviewed: 7 November 2023

    8.0
    Relaxing and pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Noise and talking through the door in the hallway. People’s conversations could be heard rather clearly.

    Breakfast was good: scrambled eggs, Canadian bacon (ham slices), country potatoes; bagels or toast, etc. everything was well stocked and fresh. Room was clean and beds were comfortable. My friend said it was one of the most comfortable. Liked having the refrigerator and coffee maker; a packet of coco in the room would’ve been nice. Easy proximity to everything we wanted to get to.

    Stayed in November 2023

  • Reviewed: 5 October 2023

    9.0
    Must participate in towels exchange
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We stayed 2 nights but didn't have housekeeping come in, so we were out of towels. When we asked for extra towels at the front desk, we had to provide the used ones. Made me feel like a thief.

    The hotel was clean and in a good location for the places I needed to go. The breakfast was delicious!

    Stayed in October 2023

  • Reviewed: 3 August 2023

    8.0
    would stay again if went to the area again!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    My pillows did have a funky smell to them though. I Febreezed them!

    WAs very clean! Breakfast was pretty delicious and had a coffee machine where you selected what type of coffee you wanted! I got the mocha option! :) Staff was super nice!!

    Stayed in May 2023

  • Reviewed: 25 July 2023

    7.0
    It was ok, glad I only stayed for 2 nights
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the smell when I first enter my room. It smelled musty like a barbershop type of smell, too manly for my liking.

    I liked the front desk area

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool area and jacuzzi were dirty. Not enough towels in the rooms

    The lady who checked us in was the most friendliest and welcoming.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    9.0
    Overall good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Pool was not too clean. The breakfast was disappointing

    Room and the cleanliness of it. The cleaning crew was phenomenal. I love their conversation. I love how willingly they were able to help me in the room with my grandson they made that stay perfect. 

    Stayed in June 2023

  • Reviewed: 2 April 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is simple but employee struggled with keeping items stocked.

    Staff was very friendly and helpful. Area is safe plenty of food options near by

    Stayed in February 2023

  • Reviewed: 20 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Water from the pool being tracked all thru the hotel. I was always afraid of slipping. And the channel choices for the television.

    The access to everything.

    Stayed in March 2023

  • Reviewed: 25 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    tv channel selections were limited

    Stayed in January 2023

  • Reviewed: 30 November 2022

    8.0
    A nice place to stay
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 12 nights
    • Submitted via mobile

    We enjoyed the pool most every day. The hot tub looked like it could be drained and given a good scrub down but I still used it 😀 On the days I asked the room to be made up the bed was made but the vacuum job seemed a little, rushed.

    The staff, for the most part, were very friendly and accommodating. One staff member made me feel most welcome, thank you Lessley The breakfast exceed expectations.

    Stayed in November 2022

  • Reviewed: 27 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    it was clean, staff was friendly

    Stayed in November 2022

  • Reviewed: 9 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good. Burleson had a lot of great Restaurants like the brewery!

    Stayed in October 2022

  • Reviewed: 16 September 2022

    9.0
    Very pleasant stay!
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    My only complaint was the lack of a night light for the bathroom. With the curtains closed, the room is very dark and difficult to navigate.

    The breakfast was a nice variety and very good. The room, bathroom and bedding were all fresh and clean. I enjoyed the citrus shampoo, it smelled great!

    Stayed in September 2022

Showing 1 – 25

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