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Reviews of Best Western Plus Media Center Inn & Suites 3 stars

3910 West Riverside Drive, Burbank, CA 91505, United States

#15 of 23 hotels in Burbank

Guests' Choice

Review score

Based on 442 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 4 September 2024

    8.0
    It was an amazing experience from the time we checked in to the hotel to the time of check out.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    None

    Friendly staff and cleanliness of the facilities and continental breakfast.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    7.0
    Normal stay not great not bad
    • Leisure trip
    • Family with young children
    • Suite-1 King 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    The property is old. The chairs in the breakfast area are old and peeling. The stay was $1400 total and the hotel appearance did not reflect that. The rooms were dated.

    I thought the staff was very kind and helpful. I liked the location. The rooms were well stocked with towels. The rooms were cleaned with care. The parking was great and accessible.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    excellent
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    breakfast has no vegan selection

    Room, breakfast and parking

    Stayed in July 2024

  • Reviewed: 16 August 2024

    8.0
    Wonderful location and clean hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No trash cans available on floor

    Location and price

    Stayed in June 2024

  • Reviewed: 14 July 2024

    7.0
    Overall not the worst experience i’ve had. You get what you pay for.
    • Leisure trip
    • Couple
    • Oversized King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    They didn’t give us many towels and when we first got there, there was no coffee/water cups. We mentioned to the front desk and we were told to look again. They still weren’t there so they did bring cups up after that. The AC did not work either. (We had to stay one night without AC) The comforters was two sheets and a thin blanket. They also don’t let you bring your breakfast up to your room. Which I can understand in a way. They also did not tell us that the fitness room and the pool were closed when we checked in. So that was kinda difficult on the first day but they did address our concerns. No other complaints.

    It was close to a few restaurants that were walking distance. Parking was free. Complimentary breakfast in the morning too. Which is hard to find in an LA hotel. It was a decent hotel to stay in. We loved being close to the red maple.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Literally 2 min drive to warner bros studio. Safe location. Walked around the neighborhood at night and never felt threatened. Lots of nice places to eat within a 3 min walk.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is under construction right now so you can't really open the window and also the water pressure in the shower is low

    The location for universal studios was good and they had free parking The breakfast was simple but well, the room is a good size

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    A comfortable hotel near the Warner Bros & Universal Studios
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is quite pricy.

    The hotel is located near the Warner Bros Studios and Universal Studios which is great if you’re visiting those. The room has a hair dryer, iron & ironing board, microwave.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Great connectivity and location

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Immaculate rooms.
    • Leisure trip
    • Family with young children
    • Suite-1 King 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Very low water pressure & flow. Hard to wash long hair. Small towels, no hooks or towel rails in the bathroom near the sink. No hooks on the bedroom doors to hang towels. No way to get a tv guide on the TV. Tvs dated. Noisy air con.

    Immaculate perfectly decorated rooms, clean facilities, decent breakfast. Plenty towels. Good free underground parking, easy to access. Convenient Baggage racks in rooms.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    8.0
    Very clean hotel with lovely big rooms, great staff.
    • Leisure trip
    • Family with young children
    • Oversized King Room - Non-Smoking
    • Stayed 4 nights

    Nothing really was really surprised by this hotel, maybe a better coffee machine (very minor issue).

    Lovely big room, very clean the staff were super friendly & helpful when asking for advice. There is a lot of places to eat around the area, very close to Hollywood and Griffiths Observatory. Would definitely stay here again.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower head pressure was horrible. Other than that we really like the room and everything else.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Washing machine broken. Has been for a while according to reviews. Wi Fi not the best, dropped out and didn't support volte. Shower roses delivered little water.

    Location was good. Staff were pleasant. Breakfast was good. Comfortable beds. Good quality furnishings.

    Stayed in March 2024

  • Reviewed: 27 January 2024

    8.0
    Good.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Small restroom.

    Breakfast good.

    Stayed in December 2023

  • Reviewed: 18 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the low flow water for the shower/bathtub.

    I liked the location, close to restaurants and a local coffee shop. My family enjoyed the breakfast and enjoyed making their own waffles

    Stayed in January 2024

  • Reviewed: 24 November 2023

    8.0
    Clean rooms, decent breakfast, closer to the amusement park
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Clean and large rooms for a family of four. Very close to universal.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No cleaning of the room no new towels and no service even after specifically asked for it!

    Location

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 14 October 2023

    8.0
    Pleasant stay. Clean & spacious room. Great location!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Shower is for small people and difficult for tall people.

    Great location! Many restaurants are within walking distance of hotel. Hotel staff is friendly. Room is clean and comfortable.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    It was a convenient place to stay. A little overpriced for the rooms and not being clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The housekeeping was the worst. Room never got cleaned or restocked. We had to throw out our own trash and it sat it the place they told us to put it for over a day. Cleanliness was not priority. Never used gym because it was nasty. Nothing to clean equipment. I wish they had benches to sit outside

    It was close to universal studios and WB studios and walking distance to a lot of restaurants. The breakfast was good and always full of food, they had coin laundry service and a gym

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Decent hotel in a great location but pics are not very accurate as the look like the hotel is very contemporary but it&#
    • Leisure trip
    • Family with young children
    • Oversized Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pictures posted on Bookings are not very accurate. The room we got was very outdated. For example we had a in wall ac unit vs a thermometer.

    Location was great and close to all major attractions

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Terrible breakfast. Ask for an extra blanket for the room was told they don’t keep any extra blankets for rooms very rude night person on Friday night

    Great location.

    Stayed in October 2023

  • Reviewed: 16 August 2023

    9.0
    Would happily stay here again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Close to universal Studios, friendly staff, free parking

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Great location if you stay for Universal Studios
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    For some reason, the hotel staff wouldn't give us extra blanket at first.

    The room is spacious and clean. Our main trip was going to the Universal Studios. It takes less than 10 mins from the hotel so the location is great.

    Stayed in July 2023

Showing 1 – 25

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