9665 South Mason Montgomery Rd, Mason, OH 45040, United States of America
#15 of 25 hotels in Mason
Guests' ChoiceBased on 649 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.6
Staff
8.4
Value for money
7.9
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 1, 2024
Radgeline
United States of AmericaRoom was clean...pool was clean hot tub nice and warm...breakfast great...very nice hotel.
Stayed in June 2024
Reviewed: June 24, 2024
Carlton
United States of AmericaThe pool was unavailable because someone put too much chlorine in the water. Additionally, the first floor was covered in painter's tape and being re-painted, but there weren't any "sorry for the mess signs or warnings". It just seemed odd.
Breakfast was good, the staff was super friendly and the rooms were comfortable. Everything seemed very clean. It was in a safe part of town and the perfect distance from our destination.
Stayed in June 2024
Reviewed: June 23, 2024
Natasha
Abkhazia, GeorgiaThe entire first floor of the building was being renovated and the people who were renovating it were really nice and considerate; however, they were painting all of the walls leading down the hallway to the elevator, pool, and hot tub and there was no warning about it on the website or at the building itself. There was a bus full of people who came in after us and the fumes from the paint was sending a couple of the people into asthma attacks. I also go paint on my bag as there was nothing telling us what had been painted.
The hotel was in a great location with stores and gas stations close by and in a good neighborhood. The staff was mostly friendly and polite and the pool/hot tub were clean and comfortable.
Stayed in June 2024
Reviewed: June 4, 2024
Berry
United States of AmericaThe hot breakfast wasn't that great. The pool towels are scarce,
The room was nice and clean. The hot tub and pool have been redone and were clean. It's even open until 11pm! The staff was friendly. Location is near lots of good restaurants.
Stayed in May 2024
Reviewed: May 27, 2024
Roslyn
United States of AmericaThe spa wasn't very hot and the jets wasn't on.
The staff was very nice and professional. The room was clean and neat, very comfortable. The shower was very nice the water was good and hot and relaxing, it had a good pressure flow.
Stayed in May 2024
Reviewed: May 20, 2024
Teresa
United States of AmericaToo much chlorine in the pool area, our eyes were burning. Person taking care of breakfast area constantly on phone via ear buds, kind of rude to guests.
1st floor accommodations, great breakfast selection.
Stayed in May 2024
Reviewed: May 18, 2024
Renee
United States of AmericaThe bed is not comfortable.
Stayed in May 2024
Reviewed: May 13, 2024
Ryan
United States of AmericaKeeping in mind that this is not a 4 or 5-star hotel, I saw an alarm clock in one room with the snooze button completely smashed in, the second floor hallway when you get out of the elevator smelled a little off/weird, all of the hallway trim on the wall at the floor was removed.
The location is, in my opinion, probably the greatest aspect of this hotel. Close to many amenities.
Stayed in May 2024
Reviewed: April 29, 2024
Heather
United States of AmericaI booked this hotel because it had a pool for my daughters to swim in after a long day of sports, the pool water was murky and the hot tub was the same way; definitely could have used some chemicals. The free breakfast was nice and had a good selection of food but there were tiny ants roaming all around on the counter, especially next to the waffle making station.
Rooms were clean and accurate to what the pictures showed. Front desk staff was nice and also accomodating when I asked to switch rooms.
Stayed in April 2024
Reviewed: April 29, 2024
Angela
United States of AmericaThere was a $100 hold on your card required I was not aware of until I got there.
Clean and comfortable. Plenty of good places to eat nearby. Good breakfast. Pool was nice and clean and warm.
Stayed in April 2024
Reviewed: April 25, 2024
Janice
United States of AmericaIt was noisy at night.
Location
Stayed in April 2024
Reviewed: April 18, 2024
Joel
United States of AmericaNeeds some remodeling
Location
Stayed in April 2024
Reviewed: April 11, 2024
Naomi
United States of AmericaIt was good. Staff rushed us.
Stayed in March 2024
Reviewed: April 6, 2024
Jack
CanadaBed mattresses., were very comfortable Good night sleep
Stayed in April 2024
Reviewed: March 27, 2024
Joseph
United States of AmericaFriendly, clean, good breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Kerri
United States of AmericaHad to change rooms at first.Then the hottub that we booked the hotel specifically for was so full of chlorine and/or bleach that it hurt my husbands and daughters' lungs and skin.
The beds were comfy. The breakfest was good and stocked.
Stayed in March 2024
Reviewed: February 26, 2024
Steve
United States of AmericaWas just fine the way it is!
Breakfast is good could go for some bacon sometimes
Stayed in January 2024
Reviewed: February 19, 2024
Shamar
United States of AmericaWiFi didn't hook up to my Fire Stick correctly
Stayed in January 2024
Reviewed: February 8, 2024
Russell
CanadaThe amenities and price
Stayed in January 2024
Reviewed: January 24, 2024
Mirian
United States of America- The first room had a clogged bathtub. Since it was 10:00 PM on a Friday, they ended up switching the rooms instead of calling maintenance. - I could not close one of the curtains and there was a light just in front of the window. A light room doesn't bother me that much, but I believe that sensitive people won't like that.
I've stayed in better hotels, but it's ok for the price. The bed was comfy and the breakfast was not too bad (not continental). I also liked that they asked which floor we would prefer to stay.
Stayed in January 2024
Reviewed: January 14, 2024
Acton
United States of AmericaThe heater made a terrible clicking sound and kept us awake. The tub plug did not work so you couldn't take a bath, only a shower.
The price was ok and beds were comfortable.
Stayed in January 2024
Reviewed: January 9, 2024
Durrell
United States of AmericaThe refrigerator had an off smell with it and it made a noise when opening.
The staff was cool, bed was comfortable, and it was spacious
Stayed in January 2024
Reviewed: January 2, 2024
Adriana
United States of AmericaThe room was spacious. The staff was helpful. The place was quiet.
Stayed in January 2024
Reviewed: January 1, 2024
Ogden
United States of AmericaThe pool and hot tub seemed to have a lot of chlorine and was cloudy
The hotel and room were clean, and the pool was heated.
Stayed in December 2023
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