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  5. Reviews of Best Western Courtesy Inn Hotel - Anaheim Resort

Reviews of Best Western Courtesy Inn Hotel - Anaheim Resort 3 stars

1070 West Ball Road, Anaheim, CA 92802, United States

#108 of 156 hotels in Anaheim

Guests' Choice

Review score

Based on 228 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 11 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was hoping to hop into the pool but it’s infront of the street and no much trees/bushes to cover and not be seen. But maybe next time.

    Welcoming staff, breakfast was great (no extra charge), comfort and no noise from Disneyland. Free parking too! I’m glad I choose this location as I will reserve in near future

    Stayed in September 2023

  • Reviewed: 26 July 2023

    9.0
    Would definitely stay here again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    The vending machine wouldn't take dollar bills or quarters, good thing I had dimes and nickles but there is a gas station/ convenient store at the corner not far at all. The shower water did not get hot, lukewarm at best. The parking structure is super small, so if you're getting back after a day at Disney in the night, you're more than likely out of luck. Although the staff does accommodate this by using their "valet" parking spots.

    The staff were awesome! Front desk clerk working night shift, Maria was very friendly. She accommodated us well and we shared a few laughs. Also, Juan was super friendly and kept us in mind if anyone canceled their stay because we wanted to stay longer. Our remote wasn't working so the maintenance guy was quick on resolving that issue for us. Even housekeeping staff were friendly with smiles on their face. Oh, and I can't forget the younger, curly haired gentlemen who welcomed us with a smile and friendly hello at breakfast time. THE STAFF HERE ROCK! The beds were comfortable and the rooms were a typical size for 2 queen beds. Breakfast was your typical sausage and eggs, waffles and cereal. They did have ham on other days too. Coffee, apple juice, orange juice, and hot coco were offered as drinks. Fruits and sweets were also offered. We all liked the breakfast! The pool was small but doable and they give you swim towels at the front desk. Location was great, I wouldn't recommend walking to Disneyland because it was pretty hot on our second day and it's a little over a mile distance. There is no shuttle so I recommend taking an Uber, this way you'll have your parking space when you get back and not have to pay $30 at Disneyland. We'd definitely stay here again!

    Stayed in July 2023

  • Reviewed: 25 July 2023

    5.0
    Staff was awesome but stay was uncomfortable at best.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 4 nights
    • Submitted via mobile

    The mattresses are way past their life, you should replace them right away. The A/C was loud too.

    Staff & location.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Awesome stay, I would totally book again in the future.
    • Leisure trip
    • Family with young children
    • Family Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The parking could be better. However the staff was very nice and accommodating to remove their vehicle so we can park our vehicle.

    Friendly staff, clean rooms, love the 3 beds family room.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    But we didn't like the room to smell so bad because of sewer issues. Staff charge us an additional $100 fee without letting us know what the charge is for? Poor parking spot. Parking lot horrible

    We did like janitor staff. Front desk staff

    Stayed in July 2023

  • Reviewed: 30 May 2023

    5.0
    IT WAS TOO EXPENSIVE FOR THE STAY
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 3 nights

    THE HOTEL WAS TOO OPEN

    THE ROOM WAS NEAT

    Stayed in March 2023

  • Reviewed: 5 May 2023

    9.0
    Acceptable Stay
    • Business trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Slight miscommunication with front desk manager and my reservation and not easy to get transportation to Convention Center even though they are located a short distance away. Too far to walk if you are dressed for business or the weather is inclement because it's on the backside of Disney.

    The room was modern , clean & quiet. The housekeeping staff were very accommodating and friendly. So was the Front Desk staff.

    Stayed in March 2023

  • Reviewed: 19 April 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 1 night
    • Submitted via mobile

    I was charged an additional $45 when the room was actually already ready

    Stayed in April 2023

  • Reviewed: 17 April 2023

    5.0
    staff was very nice, made breakfast grab and go super easy. beds were a little too small to fit two people in
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    the beds/ rooms were super small

    it was close to Disneyland

    Stayed in April 2023

  • Reviewed: 13 March 2023

    9.0
    It was good. It was close to Disney, and overall the employees were nice, and patient
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It didnt have more blankets for the cold night

    It doesn’t have carpet. It was clean

    Stayed in March 2023

  • Reviewed: 8 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The service here is fantastic. The people were helpful and nice. The walk to Disneyland was perfect. You enter through the side entrance so there wasn't as many people. Fantastic place to stay.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The road it is on is incredibly load all the time, there were ants in the bathroom, not a trail of them but enough to get annoyed.

    the property is right next to the entrance to the parking garage. only took 5 minutes to get parked or back to the hotel. The staff were all really nice

    Stayed in February 2023

  • Reviewed: 9 February 2023

    10
    Good stay, would stay again if in this area :)
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower, which was kind of weird imo I had to like get in to turn on the water because it was one sided for the door to open (if that makes sense) but I didn’t mind it much, just found it odd

    It was self serve grab and go, everything was set out, they have a good amount of options, it was nice.

    Stayed in February 2023

  • Reviewed: 5 December 2022

    10
    Location close to the Disney Parks and Downtown Disney.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    didn’t have time to stay longer

    location. close to Disneyland.

    Stayed in November 2022

  • Reviewed: 23 November 2022

    2.0
    Friendly staff but tired buildings and no insulation to the sound of the busy road outside.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The first room we were allocated was horrendous. The shower had a terrible smell of sewerage and was unsanitary. Our whole family did not sleep at all due to the room being almost on the roadside with no insulation to any of the sounds from outside. We would not recommend a stay here as although we moved rooms and the staff were very helpful the building is very old and there is no way to block the sound of the very busy road. I’ve stayed in properties on even busier roads and never experienced this level of noise.

    Staff were very helpful, polite and accommodating when we needed to move rooms. Reception and breakfast room staff were lovely.

    Stayed in October 2022

  • Reviewed: 15 November 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    NA

    Location to Disneyland

    Stayed in November 2022

  • Reviewed: 11 November 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 3 nights
    • Submitted via mobile

    beds were small. definitely not queen beds as advertised. not super close to the parks.

    affordable but you get what you pay for

    Stayed in November 2022

  • Reviewed: 25 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    not the cleanest, remodeling being done might have effect on that

    prime location to Disneyland

    Stayed in October 2022

  • Reviewed: 28 September 2022

    3.0
    Loud and smelly.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    construction and lid noise outside my room.

    The people who helped where nice

    Stayed in September 2022

  • Reviewed: 23 September 2022

    1.0
    Outdated, Smelled Terrible, Health Concerns. Needs major improvements.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Pretty much everything. The room had a strong smell of soap/cleaning products. The mattresses are VERY used (springy and squeaky). The decor was very outdated. The WORST part is the bathroom. The shower water smelled of sewage, as a result we immediately checked out of the hotel that same night we checked in.

    The location is very central and close to Disneyland (based on a short-ish walk, approx. 15mins). The main office staff member was extremely helpful when we voiced our concerns.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    That pool was closed hotel was under construction stay 3 nights they gave me 3rd floor away from elevator

    Nothing

    Stayed in July 2022

  • Reviewed: 28 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Microwsve did not work shower water has low pressure room was not fully remodel

    Spacius room

    Stayed in August 2022

  • Reviewed: 17 August 2022

    4.0
    the lady in charge of breakfast was so lovely
    • Leisure trip
    • Family with young children
    • Family Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    v dusty, stained towels

    it was a good location for Disney

    Stayed in August 2022

  • Reviewed: 4 August 2022

    1.0
    will never stay there
    • Family with young children
    • Family Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the breakfast that was provided horrible and pool was not available. was never notified by the website and when I ask about the pool when I see they have a sign the lady told me it has not been working over a year.

    nothing

    Stayed in July 2022

  • Reviewed: 26 July 2022

    2.0
    Bad
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    They were doing some construction on some of the rooms it was very noisy. The pool was closed for no reason. In over all I would stay there again not for the price they charged.

    Pi liked the fact it was close to Disneyland

    Stayed in June 2022

Showing 76 – 100

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