I had requested a room with a king size bed and it was confirmed and when we got to our room, there were two queens. Disappointing.

Clean , garage parking

Stayed in November 2024

How far he put me away from the elevator

Clean room

Stayed in November 2024

The self check in device is bad because it could not scan license.

The room is very clean.

Stayed in September 2024

We loved the location and the amount of space available in the room. Not feeling overcrowded.

Stayed in November 2024

🔹To get to the room, we have to go through the casino which is SMOKING, including the lobby. Our stay would have been better had there been designated areas for smoking / non-smoking. This is, of course, only my feedback and wishlist as an area for hotel improvement. 🔹The room is dusty (the aircon vent has an inch thick of dust). The corners of the room and the carpet are dirty. Regular and quick housekeeping won't do. The room needs DEEP CLEANING.

🔹We like the location (central location and on The Strip), love the arcade (game room), and appreciate the friendly staff. 🔹Shoutout to Fareeda (housekeeping) and to Don (front desk).

Stayed in November 2024

The pool is non operational. Although you can use the pool at the Paris it would’ve been nice to use one a little closer.

Great location, has everything you need within the property.

Stayed in October 2024

The false information and price increase for something not provided.

Everything except I booked this room paying a lot more than I did on our prior visit Nov 29 through Nov 1 because it said you could see the fountain, well you can't see it from our room because of the building blocking it.

Stayed in November 2024

The property is clean, well maintained, easy to find what we needed.

Stayed in November 2024

Customer service is deficient - check in/front desk staff (housekeeping staff were great). It is clear that they do not need your business, since tourists are never going to stop visiting Las Vegas, and this hotel. I did try to communicate with the Horseshoe personnel for around two months, and I never got an answer. My queries were only answered at the moment of check in. Poor customer service, for sure.

Excellent location - Las Vegas Strip Horseshoe is connected to Paris and Caesar's Palace.

Stayed in October 2024

Resort fees...over $100.00 for 2 nights ! I didn't use anything ...no pool, no gym, no wifi, nothing except the slot machines. AND checking in was a mess! Long lines and takes too long!

Playing the slots

Stayed in November 2024

Being over charged.

Breakfast was good. The wait was a little long.

Stayed in November 2024

a bit loud as my room was on the beginning of a long hallway. The noise of the fountain from the Belaggio was loud, I have heard it when I was lying in my bed. Other than that, perfect for a stay in Vegas where you are anyways, most of the time are on the road.

big room, two beds, enough for two people. Fridge available, bathroom soap, bodylotion, shampoo .... all available, nicely next to the strip.

Stayed in October 2024

The shower was uncomfortable to use. A coffee machine in the room would have been nice.

We loved the location, the beds were comfortable and it was quiet.

Stayed in November 2024

Lack of affordable food options

I liked the easy check in & out process

Stayed in November 2024

Long time to check-in. No coffee machine in the room (I stayed in 12 hotels/motels during my road trip, and this was the only one) No brakfast. In the food court breakfast options are limited. There is a small so called French café, where goods are limited and far from being Franch, takes about 30 minutes to stay in line and it is way overpriced. You must stay in line even for the grab to go staff. Other food options are not so great either. When arriving with car there is no place to park until you check-in. From parking -arraving at first time-it is difficult to find the right direction to the hotel as it arrives to Paris Hotel's corridor, which is not evident if you are not prepared. If gambling is the goal the hotel is good, if rather experiencing Vegas it is OK, but you have to keep in mind the breakfast issue.

Good location. Great view for the strip and the Sphere ( for room with view). Good size of room. Great shower.

Stayed in October 2024

it is a smoking casino so can be a bit much if your not a smoker and the pool was closed when we were there in September but you can use the Paris pool but have to walk 10-20mins away

Room was large and comfortable with decent bathroom and great view of the Sphere, location is right on the strip so easy access to the Bellagio, Cosmo, Paris ect.

Stayed in October 2024

Confusing communication from the hotel saying there would be extra charges

Great value for money and a perfect location

Stayed in November 2024

Everything was fine for myself.

Room was large. Bed mattress was a little soft. Had safe and refrigerator which I wanted. Shower was very nice.

Stayed in November 2024

Long Line at the check-in

Rooms very big and comfortable Bed very comfortable

Stayed in November 2024

Just the stuffs inside the stores was very expensive

The room was great and casino games awesome

Stayed in November 2024

Difficult to find the actual hotel inside the casino and since it belongs to the “Paris” complex (which is not clear if you’re there the first time), same also with parking: difficult to find; all the additional fees that apply are very hard to decipher and there is no clear info about what it would be and how high in advance

For the strip it’s still good value, spacious rooms, everything needed on site

Stayed in October 2024

Long checking time

Nice hotel big and clean room well located

Stayed in November 2024

The tv worked the first night but not the next morning in room 547.

In the heart of the strip. The staff was nice.

Stayed in October 2024

our ac seemed to stop working every night and we’d wake up hot. also didn’t like that the pool was closed.

location on the strip is awesome! so easy to walk to all the choices you have! i also enjoyed being able to check our luggage before actual check in—very convenient.

Stayed in October 2024