Great hotel, near the beach. Accept for the restaurants. Its would definitely need new restaurant. Naked Crag wasn’t so great . The waitress wasn’t paying attention when we order our food. The waiter who brought our food on the table saw the coke spilled all over the table and didn’t do anything at all left. Thinking he would be back with napkins or cleaning it up the mess but he didn’t come back at all. I mentioned to the waitress to let her know the drink got spilled on the table if she can bring another drink to replace the one that got spilled. And in our bill noticed she charged for the extra drink. Later after leaving the restaurant my husband wasn’t feeling so great after eating pastas with shrimps and another types of seafood -escalope. 1/2 later he got sick. Food poisoning. I don’t recommend going back to this restaurant. Bad experience.

Stayed in March 2024

I mentioned it above about our safe's batteries. Other than that everything was fine.

The room was nice although we didn't have an ocean view. We did not spend much time in the room so it really didn't matter. I only had one problem, the batteries on my safe lock weren't good any more so my safe wouldn't open. Security was up within 20 minutes and the problem was fixed.

Stayed in February 2024

Confusing to find our room in a building other than the one we checked in to. It was dark when we checked in and it would have been helpful to have an escort or a painted path to follow. FYI: Not sure how many bikes the hotel actually has...but we took two of them at 7am (when the bike office opened) and there were only three bikes total when we headed out for a ride. Several people were waiting to use the ones we took out when we returned. No music playing in hotel bar at night and too bright at the bar. Needed cozier/more relaxing atmosphere.

I liked the location and the bikes! Check in staff was very nice. Hotel bar and food were opened late. I requested an extra blanket and the man who delivered it was very friendly and quick.

Stayed in March 2024

Rooms are dated , hallways were dated and dirty

Beach access, on site restaurants, staff

Stayed in March 2024

Too much noise from other guests.

Didn’t eat breakfast

Stayed in March 2024

The food was very expensive 2 hamburgers and 2 local beers $75, 1 crosand sandwich and a small coffee $20 There is no alternative because there is no restaurant nearby and the prices are abusive

The rooms had a spectacular view of the sea

Stayed in February 2024

No one explains that 18% is automatically added to every purchase. Coffee maker didn’t work and towels in room and for the beach are old and thin.

Large beach and away from the roadway. Kevin at the beach to assist with beach chairs was outstanding. Sand Bar drinks were delicious!!! Mariah and James were the hardest working servers on the beach.

Stayed in February 2024

Monday evening stay and the main bar was not open. Limited menu items for a quick meal

Property while clean and comfortable is showing its age. Location for our purposes was good

Stayed in February 2024

The valet was very expensive.

We had a lovely time at the pool and beach!

Stayed in February 2024

Wish to have airport shuttle Need update new sheets and also carpet in skywalk

Stayed in February 2024

Cleaning doesn’t happen but once every 3 days and they come at super odd times (we would get knocks at like 7 am and then when we were trying to get ready for dinner around 5)…never experienced that before. Walls are paper thin so you hear everything and everyone but you can get by this if you keep your bathroom fan on. Avoid the Nasty Crab. It was the most bizzar horrible service. I didn’t even know a restaurant could be managed in this way. We audibly heard every table around us complaining. Our food came and no one came for 10 minutes to give us silverware and then we didn’t see another server for 20 minutes. I will say, every time I went up to the desk in the lobby or walked by, there was a different person complaining about something. Seemed like they had to navigate a lot. We had a fun trip but not sure we would come back to this hotel specifically.

We enjoyed our time but there are a few things to note: rooms are ok. Not the nicest but they are clean. The lobby is a nice spot for hh or for a night cap. The service and bar outside by the pool and at the beach are great. The beach area and pool are awesome and probably the best part. Not 5 star food but good enough for a snack and the drinks were awesome. Also, walkable to a lot of restaurants which was really nice! We had a fun trip but not sure we would come back to this hotel specifically.

Stayed in February 2024

Bathroom fan did not work- They tried to fix it but they couldn't- not sure why it wasn't replaced.

Location

Stayed in February 2024

The food and drinks were way over priced for the quality.

Property was pretty and updated.

Stayed in February 2024

Far too expensive for this hotel, $40 per day resort fee, Drinks at the bar were ridiculous and breakfast prices were through the roof, you even had to pay $5 for coffee!

Beach

Stayed in February 2024

The food choices especially Dinner

My room

Stayed in January 2024

Long wait for room to be ready. Saw a roach in the bathroom. Very high food prices.

Beautiful location! Upgraded to ocean view with balcony!

Stayed in February 2024

Room was a bit dated

Beach and pools

Stayed in February 2024

We arrived at 10:30 from the airport and was told by the front desk we can check in early just had to Wait till our room was clean. We waited till 4:00 check in time to get our room. The hotel knew was was coming from the airport, we had two children with us who was extremely tired from our 5 am flight we had to sleep in the chairs. When I would go ask if our room was ready yet I was told they didn’t know how much longer. It’s crazy to me, that people arriving early from the airport with children can’t get a room at 12 instead of 4:00. My two year old was sick with a UTI and we just wanted to get in our room to give her medicine. The hotel was nice, it was just crazy to me about check in.

The location was great

Stayed in January 2024

Eating options. The food wasn’t good especially with the cost of it

Very good

Stayed in January 2024

The balcony

Location, beach bar, beach chairs, staff was great Restaurant and express breakfast

Stayed in January 2024

Kind of mildew smell but with the 2 pools and right next to the beach I guess that can happen. $55 parking.

Location was good. Staff was great. Pools were nice. Beach was right there. Even the use of the bicycles were nice. Loved the balcony with ocean view that we had.

Stayed in January 2024

Food generally was poor

Locale

Stayed in January 2024

Apon my arrival to my room I immediately had to call maintenance as I had a lamp out and my toilet was constantly running (very loud). The shower was also a bit dirty and even had a lot of hair in the drain and in corners of the shower. :-(

Location was very good for where I spent my time there at the Marina. I only walked the (public) beach once and it was a bit dirty with plastic bottles, broken toys and some trash spread out. I only saw 1 trash can. I did see the tractor out scraping the beach the day I was leaving.

Stayed in January 2024

Rooms were badly outdated and need of updating. No gift shop or place to buy incidentals.... aspirin, sunglasses, sunscreen etc Rediculous prices for everything. $50 a day to park. GEESH

Staff was very nice

Stayed in December 2023

Not enough personnel for vale’ parking - if that type parking is required then there should be better service. Twice we had to ask for coffee, creamer and towels. One day our room didn’t get cleaned so no towels again. Only one elevator working and had to wait a long time to get to where we needed to be.

Good location and was attractive

Stayed in December 2023