BREAKFAST - ROOM WAS CLEAN AND BASIC. ROOM WAS FOR A SENIOR FRIEND FROM OUT OF STATE. HOTEL WAS CLOSE TO HOME BUT NOT IN A USUALLY PRETTY LOCATION. HOPE THIS MAKES SENSE. WE WILL LIKELY USE THIS HOTEL AGAIN.

Stayed in October 2024

The room was well appointed, great breakfast, beautiful patio with a fireplace, friendly staff.

Stayed in October 2024

The walls are thin and you hear water pipes from the rooms. They gave us Wheelchair accessible room, do not understand why. The hotel seemed vacant. Also the bed was queen and not king that we booked. Their IT system said was down and they billed us 6 times even though I informed the desk workers that the payment processing showed approved and she kept saying their system did not assigned it as paid. So kept trying. Seems like it is their way of creating cashflow turnover. They returned the money but I am a finance freak and know exactly each cent I spent so I informed them about this right aways so they had to return the money right away. They did, but imagine other people, older folks who are not so savvy and they might find out they were charged 2-3 times in like a month. So the hotel borrows the money for such time. Many US businesses try to make such cash flow scams. But this is just my opinion and assumption.

The bed is comfy. Rooms were clean and everything was well placed and nothing was missing from amenities.

Stayed in October 2024

Pool area had numerous kids running around and playing volleyball/games with their inattentive parents nearby in the hot tub making it very hard to enjoy

Room was clean and comfortable

Stayed in October 2024

Could not find our confirmed reservation...took them a while to figure it out Soap dispenser in shower was inoperable

Rooms are always comfortable and quiet

Stayed in October 2024

The usb charger in the room - built in the table lamp- did not work.

Location

Stayed in October 2024

It has always been my favorite hotel in aliso viejo . The staff is super friendly ! Super clean rooms .

Stayed in October 2024

Yummy

Stayed in September 2024

Nice location and beautiful exterior areas to relax

Stayed in August 2024

The furniture is a little dated.

Great location for us because we wanted to be close to the beach. The breakfast was great and staff serving were amazing. Loved the little courtyard and pool area

Stayed in August 2024

Everything was Great!

Stayed in September 2024

Breakfasr

Location, service and value

Stayed in August 2024

We were disappointed that the only king room available at 6pm was one right by the elevators on the first floor, as we preferred one away from it since, depending on who is staying at the hotel, it can be quite noisy. Fortunately, the guests were courteous. We noticed the attractive luxury vinyl plank flooring in our room, however, after walking barefoot, we also noticed that they needed a good washing.

The staff was friendly. Our breakfast each morning was good. The breakfast crew was friendly, accommodating, and efficient (making sure the different offerings were always available). We would have liked another day of omelets and one day the sausage patties seemed a little rubbery, but it in general it was superior to a continental breakfast. The room, towels, and linens were clean. We used the fitness center which was well equipped.

Stayed in August 2024

communication with me and Booking regarding the unexpected problem

The overall experience coupled with the fact that they took the time to assist me with an unexpected problem

Stayed in July 2024

spacious room, great family owned business, good breakfast, nice pool and hot tub with terrace seating. love the classic ambience.

Stayed in August 2024

Happy hour ended too soon

I loved that the breakfast was included. We loved our stay

Stayed in August 2024

Hotel is in a great location in a nice area. Breakfast was awesome compared to other hotels.

Stayed in July 2024

Nothing

Everything

Stayed in August 2024

Wish the breakfast stayed open to 10am

Clean and close to stores

Stayed in August 2024

Thin walls, was able to hear the neighbors

Breakfast, room size and cleanliness

Stayed in August 2024

nothing

Beds were comfortable and the air conditioning worked and was not to noise. Did not have the breakfast or check out the pool so I could not comment on this.

Stayed in August 2024

The breakfast was wonderful, eggs were perfect,many choices. The temperature of the pool was comfortable. We liked that we could take a bus right outside the hotel to downtown Laguna Beach.

Stayed in August 2024

I liked everything about the property. I was pleasantly surprised.

The property looks like a Tuscan Villa. Very beautiful. Clean. Spacious rooms. Peaceful and quiet. Very close to Laguna Beach for a much lower price than staying at Laguna Beach. Tesla chargers are only few hundred feet away.

Stayed in August 2024

Absolutely beautiful, very clean, very nice, and amazing workers

Stayed in August 2024