128 Castillo St, West Beach, Santa Barbara, CA 93101, United States
#10 of 64 hotels in Santa Barbara
Guests' ChoiceBased on 122 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.6
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 18 June 2024
K
United StatesThe price is high for the room but because of the clean & comfortable rooms ,kindness of staff and the breakfast it makes it feel better paying such a high price.
Good location. Rooms clean. Beds comfortable. Area quiet. Amazing breakfast with all kinds of choices including fresh waffles and fresh strawberries, whipped cream ,assorted cereals, fresh scrambled eggs and hash browns, toast, pastries, yogurt, fruit juices & coffee,latte, espresso, cappuccino maker.
Stayed in June 2024
Reviewed: 16 June 2024
Averil
United StatesGreat free breakfast including waffles with fresh cut up strawberries and whipped cream!
Stayed in June 2024
Reviewed: 16 June 2024
Heather
United StatesThe shower had a half door which made showering kind of chilly.
It was very clean and in a good location.
Stayed in June 2024
Reviewed: 14 June 2024
Jane
United StatesHelpful staff. Nice breakfast assortment. Chocolate chip cookies in afternoon!
Stayed in June 2024
Reviewed: 10 June 2024
Van
United StatesThe parking is limited and there were many cars parked there without hotel guest permits. We had to find a place on the street.
Nice place. The staff is great
Stayed in June 2024
Reviewed: 3 June 2024
Gilbert
United StatesLocation and price
Stayed in April 2024
Reviewed: 3 June 2024
Shama
United StatesThe bathroom is a tad small.
Great location, cookies every afternoon made the place even more welcoming. Clean rooms, comfortable bed and great location - easy to walk to the waterfront.
Stayed in May 2024
Reviewed: 2 June 2024
Janet
United StatesConvenient location, very clean.
Stayed in May 2024
Reviewed: 30 May 2024
Jaclyn
United StatesClean, very friendly staff, great location, good continental breakfast
Stayed in May 2024
Reviewed: 25 May 2024
David
United StatesA little bit noisy due to late night partiers.
Convenient location near the beach.
Stayed in April 2024
Reviewed: 24 May 2024
Lillian
United StatesHotel can be quite noisy late into the evening, depending on mix of guests. No laundry services at the hotel or nearby.
Remodeled rooms are excellent, staff polite, breakfast basic but good. Great location.
Stayed in April 2024
Reviewed: 15 May 2024
Wayne
United StatesService, location, comfortable bed, breakfast
Stayed in April 2024
Reviewed: 15 May 2024
Gary
United StatesGreat customer service. Close to the beach.
Stayed in May 2024
Reviewed: 11 May 2024
Boyd
United StatesThe room was nice but a little small.
The overall look and feel of the property was nice. And the location is perfect for beach activities or roaming through the city
Stayed in April 2024
Reviewed: 8 May 2024
Lubos
Czech RepublicBreakfast, modern and spacious room w balcony. Just 5 minutes walk to the beach and marina.
Stayed in May 2024
Reviewed: 7 May 2024
Gary
United StatesNo lighting in center of room and Shower enclosure.
Friendliness of entire Staff. Check-in, Check Out, Quiet, and Breafast
Stayed in May 2024
Reviewed: 4 May 2024
Kelly
United StatesThe “pillow top” mattress was a let down! First it was the wrong size for the mattress. (Queen on a king) secondly not very plush. Also, it would have been nice to have some instructions for the Heat/air system. (I had to googled it to watch a video) Screens on the sliders would be nice.
The breakfast was fine. However, the staff all came in and made themselves breakfast after that all the strawberries were gone. (This was at 8:30 there was still 2 hours of breakfast to be served) I was told that delivery day was the next day. As a manager if you know this you tell your staff to save them for the paying guests. (I did actually see multiple staff eating them) We did enjoy the coffee/hot chocolate machine!!
Stayed in April 2024
Reviewed: 1 May 2024
Lisa
United Statescould use a bathroom newr the pool for children
wonderful breakfast and extra frienly staff
Stayed in March 2024
Reviewed: 26 April 2024
Gabriela
United StatesThe staff was amazing, very helpful and polite. The complimentary breakfast was an amazing addition with awesome choices. Room fully met expectations and the hotel for perfect for a weekend getaway.
Stayed in April 2024
Reviewed: 23 April 2024
Francisco
United StatesThe bed was super comfortable and the pillows excellent, one super soft and one firm. The staff went over and above to make our stay wonderful. Excellent breakfast and personal attention by the staff.
Stayed in April 2024
Reviewed: 21 April 2024
Sibbing
CanadaNothing :)
Location. Updated rooms. Awesome breakfast and friendly staff
Stayed in April 2024
Reviewed: 21 April 2024
Melissa
United StatesThe hotel and all the staff were exceptionally friendly and accommodating. They held our bags before check-in so we could explore and the again after check out as our plane didn't leave until 5pm. The room was nice. Good breakfast and free bottles of water everyday.
Stayed in April 2024
Reviewed: 17 April 2024
Jules
United Kingdombreakfast was great
Stayed in March 2024
Reviewed: 12 April 2024
Carlos
AustraliaWalking distance to the beach and close to many restaurants and cafes also a small supermarket.
Stayed in April 2024
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