304 East Cesar Chavez Street, Austin, 78701, United States
#62 of 212 hotels in Austin
Guests' ChoiceBased on 264 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
7.9
Free WiFi
6.9
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End of dialog contentReviewed: 4 September 2024
Chad
United StatesNothing
Everything
Stayed in September 2024
Reviewed: 22 August 2024
Pamela
United StatesNo ice machine on your floor. No refrigerator in room.
Good view, easy to get to area I need to be, very clean and convenient to other eating places.
Stayed in August 2024
Reviewed: 20 August 2024
Janice
United StatesBeds are hard
Staff were very responsive
Stayed in August 2024
Reviewed: 20 August 2024
Dina
United StatesThe property was close to a lot of fun places in Austin.
Stayed in August 2024
Reviewed: 3 August 2024
Princess
United StatesThey need better pillows, too long wait to get checked in with receptionist looking at me.
Rooms are comfortable, location was perfect
Stayed in July 2024
Reviewed: 2 August 2024
Janine
United StatesNo complaints
Clean, amenities were very nice, convenient location
Stayed in July 2024
Reviewed: 2 August 2024
Mase
United StatesLocation and view
Stayed in July 2024
Reviewed: 30 July 2024
Lorraine
United StatesNothing
Everything
Stayed in July 2024
Reviewed: 29 July 2024
Zeadrick
United StatesThe expensive parking
He service and the really nice rooms.
Stayed in July 2024
Reviewed: 16 June 2024
Andrea
CambodiaExceptional Hotel!
Stayed in June 2024
Reviewed: 28 May 2024
Martin
United StatesVery clean and many restaurants surrounding
Stayed in May 2024
Reviewed: 26 May 2024
Signalgurl
United StatesThe mandatory valet is $70, plus tax, plus tip. Seems it's for the ride to park your car and to bring it back to you sinc3 I was charged $160 for them to park my damn car. The room is small. Had a $50 breakfast voucher for Corrine, someone gave us coffee and then after 15min we left since no one came to take our order. So I paid $50 for 2 coffees.... the whole place is a rip off.
Close to stuff
Stayed in May 2024
Reviewed: 5 May 2024
Jacqueline
United StatesBeds were not very comfortable and neighbors were a bit loud.
Property was so clean, and very nice.
Stayed in May 2024
Reviewed: 29 April 2024
Michael
United StatesYou have to pay for WiFi in 2024? Give me a break.
Nice, new facility.
Stayed in April 2024
Reviewed: 11 April 2024
Harold
United StatesInteresting room design. Anyone opening the door can see whoever is in the shower. Glass sliding door to the toilet was off the track and very difficult to slide closed (and open). Sliding door from opening into bedroom. What were you thinking? Who is the rocket scientist who came up with that? The sliding door could have been between the shower/toilet and the sink. There's a novel idea. Ice ONLY on the 7th floor? What else can you scrimp on? Pillows were dreadful. Some folks reported waiting for elevators for more than 15 minutes.
Staff very attentive. Nice view from the rooms. Bed comfortable (but honestly the pillows were awful).
Stayed in April 2024
Reviewed: 10 April 2024
Michael
United StatesHonestly we were very happy with our stay.
Great property, great rooftop pool, great location in downtown Austin!
Stayed in April 2024
Reviewed: 8 April 2024
Helen
United KingdomWe paid almost $400 for the room, for one night, breakfast and WiFi weren’t included in the price. I was ok about the breakfast, as we knew when booking and our options were limited (it was eclipse weekend). However, the charge of an extra $15 per day for WiFi made me think the whole package was unreasonable. Both WiFi and breakfast should have been included at that room price.
Clean, spacious and comfortable room. Great location.
Stayed in April 2024
Reviewed: 6 April 2024
Jennifer
United StatesPool
Location
Stayed in April 2024
Reviewed: 19 December 2023
Tina
United StatesWe were coming for a convention. Three women traveling together and of course too much luggage. When we got to the Marriott several conference goers were arriving, we were half in the street half on the property when valet stopped us and had us get out there and take our luggage. I assume this was done to keep the flow down but we were trying to drag our luggage without any assistance to the entry of the hotel. Finally we checked in, drug our many bags to the elevator where we saw a bell hop coming down with an empty cart and asked for his assistance, he of course assisted and was very polite and professional. We did not have time to gather small stuff or jackets out of the vehicle and for the rest of time I had several items I would have appreciated having out of the vehicle. It was busy and most likely the hotel was under staffed but this truly caused me to be irritated throughout my stay due to the fact I would want/need something and remember that I left it in the car and it was not worth the hassle to try to retrieve something that was not necessarily needed but wanted. I did ask to have my jacket brought out of the car and that was done in a prompt manner.
I liked the property. Nice, clean everything was good
Stayed in November 2023
Reviewed: 16 December 2023
Manish
United StatesI really appreciate the hospitality by Ishan who was at the front desk. Excellent attitude and customer service. He was my first interaction at the hotel and he set the tone right to make my stay very pleasant.
Stayed in December 2023
Reviewed: 6 November 2023
Sergio
United StatesLocation was key
Stayed in October 2023
Reviewed: 21 September 2023
Debra
United StatesI Feel Overpriced For One Night
Great Location. Beautiful Outdoor Bar and View
Stayed in September 2023
Reviewed: 18 September 2023
Linda
United StatesI was frustrated when my lunch took too long to get. The staff was fantastic. Jumped into action and solved the problem. I was impressed with how well the staff was trained. Will come again.
Stayed in September 2023
Reviewed: 10 September 2023
Esmir
United StatesLove this place it’s near everything.
Stayed in August 2023
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