3800 Virginia Street, Reno, NV 89502, United States
Based on 445 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 1 August 2023
Samantha
United StatesAwesome spa
Stayed in July 2023
Reviewed: 28 July 2023
Jack
United KingdomVery comfortable bed, large room and clean bathroom. We were on one of the higher floors and found it really quiet.
Stayed in July 2023
Reviewed: 2 July 2023
Larry
United StatesOrdered room service and my order was wrong. Just ate it anyways.
Had breakfast at the purple parrot. Very good meal.
Stayed in July 2023
Reviewed: 26 June 2023
Rodney
United StatesA few things were very expensive.
It had everything in one building.
Stayed in June 2023
Reviewed: 30 May 2023
Kattya
United StatesSmoking
Our Bellman is was so kind
Stayed in May 2023
Reviewed: 15 May 2023
Alison
United StatesSmoke in the casino —-> disgusting and unhealthy!!!
All Of it was good and comfortable - Elevators were fast this time compare to last time we stayed!
Stayed in May 2023
Reviewed: 10 May 2023
Hon
United StatesThe price is a bit expensive. The complimentary breakfast is so so, but I guess they have regular restaurants so they did not want to provide too good complimentary breakfasts. The casino area did not extract me to gamble, which may be a good thing, so I did not lose any money.
The room is good and clean (I paid extra money for upgrades when they offered me during my check-in). The staff seems friendly and helpful. The location of the hotel is good, not too close to the downtown but not too far either.
Stayed in February 2023
Reviewed: 20 March 2023
Mercedes
United StatesThe smoke
The food
Stayed in February 2023
Reviewed: 13 March 2023
Karenjquin
United StatesRoom smelled like smoke and could have been cleaner. Dust and hair were on the nightstand. Lampshades stained and cracked.
Great View has lots of amenities and friendly staff.
Stayed in March 2023
Reviewed: 8 March 2023
Miguel
United Statesunder construction, pricey
lots to do, great restaurants
Stayed in March 2023
Reviewed: 1 March 2023
Karen
United Statesnothing
everything
Stayed in February 2023
Reviewed: 26 February 2023
Dan
United Statesfirmer pillows, hot tub indoors next to the pool.
room clean, loved the concierge breakfast on floor 25 & appy hour. kids liked the pool
Stayed in February 2023
Reviewed: 21 February 2023
Erin
United StatesThey're currently renovating & there's dust & plastic everywhere
The proximity to other resorts & attractions
Stayed in February 2023
Reviewed: 21 February 2023
Lanny
United Statesour floor was under construction and we were not informed. walking on plastic where people spit was gross.
we liked that it was in a safe area of town. near to pepper mill where others were staying. a number of dining choices and the view from our window was nice.
Stayed in February 2023
Reviewed: 16 February 2023
Nicole
United StatesI wish I could have hooked my Amazon firestick to the tv
Stayed in February 2023
Reviewed: 14 February 2023
Tom
United StatesCasino smoke. Rooms were not smokey and nice.
Friendly staff and good restaurants.
Stayed in February 2023
Reviewed: 8 February 2023
Asif
Azerbaijanclean
Stayed in January 2023
Reviewed: 5 February 2023
Rob
United StatesGetting to room sucks! not marked very clear. Parking is terrible!
Room was great, clean and all youd wish traveling
Stayed in December 2022
Reviewed: 30 January 2023
Gregg
United StatesThe sheet were scratchy. Both my wife and I found it hard to sleep.
The size of the room. Large and comfortable.
Stayed in January 2023
Reviewed: 2 January 2023
Maurice
United StatesNo complaints
Service
Stayed in November 2022
Reviewed: 27 December 2022
Jack
United StatesThe view from the room was obstructed by the open - air exterior elevator shaft equipment that runs down the side of the building.
The room was clean and the bathroom was spacious. Being a holiday weekend the staff was not available to restock or freshen up the room. The steakhouse restaurant was outstanding.
Stayed in December 2022
Reviewed: 18 December 2022
Mario
United StatesWalking distance to vehicle, but what do you expect.
For the most very comfortable bed,
Stayed in December 2022
Reviewed: 4 December 2022
Brian
United Statessmoking indoors really stinks!
great service staff, comfortable room, great food. airport shuttle.
Stayed in December 2022
Reviewed: 1 December 2022
Susan
United Statesno escaping the smoke in the air, even in our upper floor smoke free room
self contained, very lovely decor, restaurants have good food and an amazing happy hour, awesome staff
Stayed in November 2022
Reviewed: 25 November 2022
Ammie
United StatesThe 1st room we checked it was DUSTY!
Fitness center and the options for indoor and outdoor pool.
Stayed in November 2022
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