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Reviews of Red Roof Inn Niagara Falls 2 stars

6505 Niagara Falls Boulevard, Niagara Falls, NY 14304, United States

#36 of 43 hotels in Niagara Falls

Guests' Choice

Review score

Based on 163 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    7.7

  • Facilities

    6.4

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 19 June 2024

    6.0
    Red roof inn
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had to ask for a hair dryer since the one in the bathroom wasn't in the holder. The patio door needed oiling, it wouldn't open. Motel definitely needs some updating!

    It was close to I90, so it was easy to get places. Reasonable price.

    Stayed in June 2024

  • Reviewed: 27 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Queen Room Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    WiFi slow and spotty due to the fact that this location is a concrete building that was converted to a Red Roof Inn, after the previous hotel went out of business. I had to do my virtual meeting on my cellular hotspot in my car! Couldn't get a stable WiFi connection. Cell service was spotty indoors, except outside on the balcony. I recommend for this location to get WiFi router extenders like Orbi, Arlo, or even Google WiFi nest.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    7.0
    Very adequate for our short stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No coffee maker in room

    Good location

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It located in a good area.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast which I know in prior to booking the room. Can improve the cleanliness. Rest all good.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    5.0
    Unfortunately, I booked this hotel for multiple nights. I’m hoping my next room is cleaner because this ain’t it!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We arrived to the property late in the evening with expectation of receiving a clean room, showering, and calling it a night. Unfortunately, that didn’t happen. Upon entering the room, I immediately pulled back the cover on the bed only to find the sheets were used. There appeared to be pubic hair, hair, and dead skin. I called down to the Front Desk and received no answer. I then walked to the Front Desk only to find the Front Desk Clerk sitting in the corner in his phone. I explained to him what the issue was and he came up shortly after to change the bedding. In addition to the filthy bedding, the bathtub was filthy. There was hair and visible filth in the tub as well as hair on the sink. The floors were not swept and the drawers were dirty. Additionally, the microwave had dried food stuck to the walls and there was a tile on the ceiling where there may have been a leak. It was very unsightly and could easily have been mold, mildew, or a water stain. Either way, it was an easy repair that should’ve been addressed.

    This location is located in a very quiet area which is easily accessible to the highway, local eateries, and stores.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    7.0
    Value for money
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Facility is old,, pool is without heating.. Outside is not very clean.

    Location is vary close to shopping and dining. Room was clean and spacious . It is value for money

    Stayed in August 2023

  • Reviewed: 17 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I was on the second floor and didn’t know that no elevator had to carry bags up stairs with bad backs. Bed was uncomfortable plus the light on balcony kept me up all night balcony

    Staff

    Stayed in August 2023

  • Reviewed: 16 August 2023

    7.0
    The barking dog was too much to handle.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had an ajointing room. Not that we shared this other room with people we know. But they had a dog that barked constantly. All night long. That was very nerve-wracking! Room was nice but I'll make sure we never share a motel with a dog in a connecting room.

    I seen no breakfast. Only coffee and hot water

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No coffee made at breakfast time.

    Stayed in August 2023

  • Reviewed: 18 July 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room were not the cleanest Very uncomfortable beds Clogged shower

    Good Location Pet friendly Fair price

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Answered

    No

    Stayed in July 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower was blocked so bathroom got flooded

    Does the job Clean Good reception

    Stayed in July 2023

  • Reviewed: 3 July 2023

    5.0
    Cheap and quick
    • Leisure trip
    • Couple
    • Deluxe Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The surrounding area was very rough

    I liked the america experience of staying in a motel

    Stayed in June 2023

  • Reviewed: 29 June 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night

    While booking the rooms on Booking.com, we were told that continental breakfast is included but next day on 6/25, to our surprise, Red Roof Inn staff said breakfast is not available at their facility. It was disappointing to know this at last moment as morning time no restaurants remain open for serving food & we had plans to visit other places after having early breakfast at Red Roof Inn. This impacted our plans.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the drain is kinda blocked,so my feet is in dirty water during shower.

    good location

    Stayed in June 2023

  • Reviewed: 16 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night

    When we booked this place online, we were shown that Breakfast was included but when we got to this Red Roof Inn, the front desk attendant said they don't provide Breakfast at this location, hence the amenities and features for this location while booking online was a bit misleading.

    I liked that our preference for rooms to be close together during booking was fulfilled and the rooms were clean.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    5.0
    only one day
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty, sheets and blankets had dirt on them

    good location

    Stayed in May 2023

  • Reviewed: 15 May 2023

    5.0
    it was over all okay wouldn’t stay hear again was not clean and the staff lived there and was not at the desk half the t
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    was not clean and the staff was never at the desk

    it was close to everything

    Stayed in May 2023

  • Reviewed: 14 May 2023

    7.0
    we needed a decent place to stay for one night. They allowed our dog for no extra fee, even providing free pooper scoope
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no breakfast

    location location location we checked in and observed the carpets had just been shampooed

    Stayed in May 2023

  • Reviewed: 21 February 2023

    7.0
    Good
    • Couple
    • Deluxe Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast area appears to be under renovation. would have preferred to know this up front so as to have purchased food for the AM as we did shop at Tops Market prior to our late check in…

    Staff very pleasant and accommodating. Pictures are depoictive of the room.

    Stayed in February 2023

  • Reviewed: 24 June 2024

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was charged twice for the room. The AC in the room hardly even worked. The pool was really dirty

    Stayed in June 2024

  • Reviewed: 23 June 2024

    2.0
    Don't recommend unless you need somewhere just to put your stuff.
    • Leisure trip
    • Couple
    • Deluxe Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the fact that the room was so incredibly unclean. Smelled like cigarettes, water stains on the ceiling, hair from prior people staying all over sheets and blankets, drawers were nasty, hand prints on headboard, shower had stains, toilet unclean, soap from soap bars caked on the shower ledge, pillows were super uncomfortable, said they had free wifi but couldn't find the password anywhere ( we could have asked but didn't ) there was a balcony however we couldn't go on it due to mayflies and a GIANT spider hanging out right by the door. The door to our room looked like it had pry bar marks and didn't seem very safe. The environment the hotel exterior gave me was quite unsafe. The table was sticky and gross. The divider for the fridge was broken off and just stuck in the fridge.

    I liked that the price was ideal. There weren't any bed bugs even though the room was nasty.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    4.0
    Improve the cleaning
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was dirty

    Needs clean and maintenance

    Stayed in June 2024

Showing 1 – 25

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