14043 Brook Park Road, Brook Park, OH 44142, United States
#3 of 3 hotels in Brook Park
Guests' ChoiceBased on 214 hotel reviews
3.9Cleanliness
4.7
Comfort
4.8
Location
6.2
Facilities
4.5
Staff
5.6
Value for money
5.0
Free WiFi
7.5
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End of dialog contentReviewed: 11 October 2022
Worley
United StatesI don't know
Everything
Stayed in October 2022
Reviewed: 3 October 2022
Kaicen
United StatesVery outdated, ran down, middle of nowhere, roaches, uncomfortable pillows, terrible lighting, elevator looked like it was from the 1930’s
Nothing
Stayed in October 2022
Reviewed: 1 October 2022
Тодор
United Statesdirty old smells bad carpet with holes from cigaretes old tv dirty bed cover
location its close to the airport
Stayed in October 2022
Reviewed: 21 September 2022
Brown
United Stateswas disappointed overall and I was shorted my deposit money… I called and haven’t received a return call from the manger yet… It’s been almost a week… I will never return‼️‼️
Stayed in September 2022
Reviewed: 5 September 2022
Erik
United StatesThe wall paper was stained and falling off the walls. There where holes in the wall. The tv had holes melted through it. The carpet was stained.
It was a place to sleep. The workers were friendly. The sheets were clean
Stayed in September 2022
Reviewed: 24 August 2022
Jeromie
United Statesthis property was full of drugs and prostitution. I was going to leave and go to another hotel but couldn’t get my money back so decided to tough it out
nothing
Stayed in June 2022
Reviewed: 22 August 2022
Chaffee
United StatesSee above!
Not a thing! The building looks NOTHING like this picture! There is peice of paper in the one window at the first desk that starts NO ANIMAS ALLOWED! Then in walks a big bull dog! It smelled like SMOKE when you 2alked in the lobby. The outside of the building needs a lot of work done to it! If I could give negative numbers I would! We did not stay there that night. I have been trying to get my money back!
Stayed in July 2022
Reviewed: 21 August 2022
America
United Statestoilet flooded the bathroom, dirty, main door didn’t shut properly. was not offered a refund even though we were only there maybe an hour
Stayed in August 2022
Reviewed: 20 August 2022
April
United StatesEvetything
This the worst place I have been too
Stayed in August 2022
Reviewed: 2 August 2022
Shirley
United StatesNo complaints
I did not choose to have breakfast
Stayed in July 2022
Reviewed: 2 August 2022
Jan
TaiwanThe place was old, the sheets were stained, the door didn't shut properly, the internet was 'down', I could keep going, but you get the idea...
The staff were the ONLY bright part in the whole experience
Stayed in July 2022
Reviewed: 30 July 2022
Wiggins
United StatesThe staff was friendly. The hotel was clean. Met my expectations.
Stayed in July 2022
Reviewed: 9 July 2022
Chris
United StatesLocation
Stayed in July 2022
Reviewed: 1 July 2022
Jonathan
United StatesYou need to pay $100 cash deposit even if using a major credit card under your name when you check in. It felt sketchy. Sheets were stained, tub was dirty, shower curtain was crusty. Overall cleanliness was horrible.
Stayed in June 2022
Reviewed: 27 June 2022
Nicole
United Stateseverything from the service to the room
The male worker that checked me in talked to us like we were kids and told us all the stuff we needed to know about the nonsmoking room. we got to the room and there were burn marks in the sheets the smell of cigarettes came through the vents making the room smell like we had smoked in there.
Stayed in June 2022
Reviewed: 25 June 2022
Joe
United StatesFilthy and outdated. Carpet stains, no bathroom light switch. required a $50 cash only deposit(not listed online) at check in.
Location to the airport.
Stayed in June 2022
Reviewed: 20 June 2022
Judi
United StatesToo much to list here
Nothing
Stayed in June 2022
Reviewed: 10 June 2022
Michael
United StatesThe quality of the stay was horrendous. I didn’t like the cleanliness.
Nothing. I liked nothing at all.
Stayed in June 2022
Reviewed: 14 May 2022
Sena
United Statesit seem like I was being stalked by the hotel employee. they checked my room and I was still there
the bed was comfortable
Stayed in May 2022
Reviewed: 9 May 2022
Rayna
United StatesBlood on sink handle, mold on refrigeration. Possible seman on floor. Dusty desk and night stand, bed skirt was ripped, wallpaper peeling off everywhere. Dirty walls.
Good location to airport
Stayed in May 2022
Reviewed: 5 May 2022
Viatcheslav
United StatesPays cash deposit. So bad service. Room is dirty.
Stayed in May 2022
Reviewed: 10 April 2022
Rush
United StatesThe rooms weren't very clean upon arrival; the first room I received had a toilet that did not work. The staff was extremely rude and didn't give any wiggle room on late check out even after all the problems I had. Management was also rude. I was double charged; after paying in cash my card was also charged for the stay without my authorization and without a reason to do so. A $50 deposit is outrageous for the condition of the hotel, and taking half of it away for checking out an hour late is absurd. The price for 1 night is WAY too high for the poor service and poor condition of the hotel. My receipt for the stay was printed without even showing the amount I paid listed on it. I was treated with a lot of disrespect just because of me reporting an issue that I had with an employee and with the room and was almost receiving judgemental glares from the staff. I will not be returning until there are some changes made to that hotel. Their bar and restaurant wasn't even open for use which would normally raise the value of the stay. Very unhappy with my stay.
The size of the balcony and the location were great. It was good that it had a refrigerator and a microwave in the room. The hotel was quiet.
Stayed in March 2022
Reviewed: 28 March 2022
Tommy
United StatesIt's outdated and dingy and blankets were bad looking, just looked really old
It was cheap and near my location
Stayed in March 2022
Reviewed: 26 March 2022
Jacob
United States1 out of 5 lights worked in the room, attatched balcony that couldnt be opened due to busted lock, dust on everything, 2 outlets in the whole room and one had the 90s zenith tube tv and the fridge plugged into, the other had the only working light. held 100$ cash hostage in order to stay there in case i smoked and had the staff do a walkthrough my room when i checked out, stayed in 100s of hotels, never had that happen before.
friendly staff
Stayed in March 2022
Reviewed: 25 March 2022
Nadine
United StatesThis review has been hidden because it doesn't meet our guidelines.
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