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Reviews of Travelodge by Wyndham Cleveland Airport 2 stars

14043 Brook Park Road, Brook Park, OH 44142, United States

#3 of 3 hotels in Brook Park

Guests' Choice

Review score

Based on 211 hotel reviews

4.0

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    4.9

  • Location

    6.2

  • Facilities

    4.6

  • Staff

    5.6

  • Value for money

    5.0

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 5 September 2022

    1.0
    The people were nice the room needs work
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The wall paper was stained and falling off the walls. There where holes in the wall. The tv had holes melted through it. The carpet was stained.

    It was a place to sleep. The workers were friendly. The sheets were clean

    Stayed in September 2022

  • Reviewed: 24 August 2022

    1.0
    this just isn’t a very good hotel to stay at unfortunately
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    this property was full of drugs and prostitution. I was going to leave and go to another hotel but couldn’t get my money back so decided to tough it out

    nothing

    Stayed in June 2022

  • Reviewed: 22 August 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above!

    Not a thing! The building looks NOTHING like this picture! There is peice of paper in the one window at the first desk that starts NO ANIMAS ALLOWED! Then in walks a big bull dog! It smelled like SMOKE when you 2alked in the lobby. The outside of the building needs a lot of work done to it! If I could give negative numbers I would! We did not stay there that night. I have been trying to get my money back!

    Stayed in July 2022

  • Reviewed: 21 August 2022

    1.0
    never again
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    toilet flooded the bathroom, dirty, main door didn’t shut properly. was not offered a refund even though we were only there maybe an hour

    Stayed in August 2022

  • Reviewed: 20 August 2022

    1.0
    Sucks
    • Leisure trip
    • Group
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Evetything

    This the worst place I have been too

    Stayed in August 2022

  • Reviewed: 2 August 2022

    7.0
    It was ok
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    I did not choose to have breakfast

    Stayed in July 2022

  • Reviewed: 2 August 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place was old, the sheets were stained, the door didn't shut properly, the internet was 'down', I could keep going, but you get the idea...

    The staff were the ONLY bright part in the whole experience

    Stayed in July 2022

  • Reviewed: 30 July 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was friendly. The hotel was clean. Met my expectations.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in July 2022

  • Reviewed: 1 July 2022

    2.0
    I would not stay here had I known ahead of time how dirty the place is.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    You need to pay $100 cash deposit even if using a major credit card under your name when you check in. It felt sketchy. Sheets were stained, tub was dirty, shower curtain was crusty. Overall cleanliness was horrible.

    Stayed in June 2022

  • Reviewed: 27 June 2022

    2.0
    will not be coming back to this hotel I am disgusted
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything from the service to the room

    The male worker that checked me in talked to us like we were kids and told us all the stuff we needed to know about the nonsmoking room. we got to the room and there were burn marks in the sheets the smell of cigarettes came through the vents making the room smell like we had smoked in there.

    Stayed in June 2022

  • Reviewed: 25 June 2022

    1.0
    Uber driver warned me as he dropped me off that the place is awful. Building was out dated. Charged a $50 cash only depo
    • Business trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Filthy and outdated. Carpet stains, no bathroom light switch. required a $50 cash only deposit(not listed online) at check in.

    Location to the airport.

    Stayed in June 2022

  • Reviewed: 20 June 2022

    1.0
    I will be contacting booking.com and Wyndham for a full refund
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Too much to list here

    Nothing

    Stayed in June 2022

  • Reviewed: 10 June 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The quality of the stay was horrendous. I didn’t like the cleanliness.

    Nothing. I liked nothing at all.

    Stayed in June 2022

  • Reviewed: 14 May 2022

    2.0
    crazy never again
    • Leisure trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    it seem like I was being stalked by the hotel employee. they checked my room and I was still there

    the bed was comfortable

    Stayed in May 2022

  • Reviewed: 9 May 2022

    1.0
    Terrible zero stars
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Blood on sink handle, mold on refrigeration. Possible seman on floor. Dusty desk and night stand, bed skirt was ripped, wallpaper peeling off everywhere. Dirty walls.

    Good location to airport

    Stayed in May 2022

  • Reviewed: 5 May 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pays cash deposit. So bad service. Room is dirty.

    Stayed in May 2022

  • Reviewed: 10 April 2022

    2.0
    Not suggested unless this is what you're looking for ..
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms weren't very clean upon arrival; the first room I received had a toilet that did not work. The staff was extremely rude and didn't give any wiggle room on late check out even after all the problems I had. Management was also rude. I was double charged; after paying in cash my card was also charged for the stay without my authorization and without a reason to do so. A $50 deposit is outrageous for the condition of the hotel, and taking half of it away for checking out an hour late is absurd. The price for 1 night is WAY too high for the poor service and poor condition of the hotel. My receipt for the stay was printed without even showing the amount I paid listed on it. I was treated with a lot of disrespect just because of me reporting an issue that I had with an employee and with the room and was almost receiving judgemental glares from the staff. I will not be returning until there are some changes made to that hotel. Their bar and restaurant wasn't even open for use which would normally raise the value of the stay. Very unhappy with my stay.

    The size of the balcony and the location were great. It was good that it had a refrigerator and a microwave in the room. The hotel was quiet.

    Stayed in March 2022

  • Reviewed: 28 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's outdated and dingy and blankets were bad looking, just looked really old

    It was cheap and near my location

    Stayed in March 2022

  • Reviewed: 26 March 2022

    1.0
    stay in your car instead
    • Business trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    1 out of 5 lights worked in the room, attatched balcony that couldnt be opened due to busted lock, dust on everything, 2 outlets in the whole room and one had the 90s zenith tube tv and the fridge plugged into, the other had the only working light. held 100$ cash hostage in order to stay there in case i smoked and had the staff do a walkthrough my room when i checked out, stayed in 100s of hotels, never had that happen before.

    friendly staff

    Stayed in March 2022

  • Reviewed: 25 March 2022

    1.0
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 20 March 2022

    8.0
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 24 February 2022

    1.0
    Very poor
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place was filthy. The entire first floor smelled like a skunk. There were numerous signs about mask wearing everywhere and they were very threatening or aggressive. Stating you would be removed from the hotel if you did not wear one. It looks like they were partly doing some reservations and just gave up

    Stayed in February 2022

  • Reviewed: 23 February 2022

    1.0
    it was the worst experience we have staying at a hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it smelled like Urine, it was Flithy, they were charging a deposit for a non smoking room$100.00. there was no breakfast as stated,

    Nothing

    Stayed in February 2022

  • Reviewed: 23 February 2022

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Where do I begin. This place should be condemned! I’m actually shocked this place is even allowed to operate. It’s filthy and unsafe. Shouldn’t there be standards for operating? See the pictures I added and you’ll see exactly what a room at this property looks. Bed spread and sheets were stained with pubes. There’s mold and mildew throughout room. Walls have blood splatter on them. Holes in wall. Sliding glass door to balcony is cracked. This place is a drug den/Brothel and reeks of cigarettes and weed. Door to room looked like it was kicked in and you had to lift door in order to lock it. I decided to look this place up and found that there’s been a lot of drug overdoses and suicides there.

    I like leaving this property.

    Stayed in February 2022

Showing 76 – 100

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