14043 Brook Park Road, Brook Park, OH 44142, United States
#3 of 3 hotels in Brook Park
Guests' ChoiceBased on 219 hotel reviews
3.9Cleanliness
4.8
Comfort
4.9
Location
6.4
Facilities
4.6
Staff
5.5
Value for money
5.1
Free WiFi
6.9
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End of dialog contentReviewed: 12 March 2023
Krista
United StatesIt was dirty the inside of the building was nasty most definitely not worth what I paid didn't even stay it was that gross 🤢🤢🤢and the shower water was cold smh👎👎👎👎👎👎
Nothing
Stayed in March 2023
Reviewed: 20 February 2023
Kalima
United StatesThe first roomwas very dirty. It was needles in the drawer he just left them in there The bed wasn’t clean the toilet over flowed so he had to move us to another room which was split between a door and the kids were too loud. We hardly got any sleep.
nothing
Stayed in February 2023
Reviewed: 16 February 2023
Amberfogarty
United StatesEverything worst trip I have ever taken
Nothing worst hotel I ever stayed in so dirty and the heater and air didn't work
Stayed in February 2023
Reviewed: 28 January 2023
Shane
United StatesThe room had no heat they wouldn't let us switch rooms said they were full hasd to pay 50 deposit in cash had to Walk to ATM caz there ATM machine wasn't workingand to top it all of they. Kept my 50 deposit I had asked if I could check out at noon front desk said yes they didntbother to tell me they would keep my deposit of 50cuz I checked out at noon
Nothing
Stayed in January 2023
Reviewed: 17 January 2023
Lenard
United StatesI requested a refrigerator for my room I did not get the heater sucked it was cold in that room I asked for a extra pillows they didn't have them I will not stay there again
Absolutely nothing
Stayed in January 2023
Reviewed: 11 January 2023
Zachary
United Statesevery single thing
absolutely nothing
Stayed in January 2023
Reviewed: 22 December 2022
Daijon
United StatesThe fact that I was put on a do not rent list because I checked out lateWhich is what I am assuming but they have in the system under my name No reasoning for me not being able to rent a room which makes no sense at all
nothing
Stayed in December 2022
Reviewed: 2 November 2022
Buffie
United StatesMade pay $100 cash deposit instead of on credit card. The room was horrible
Was close to restaurant's and Walmart
Stayed in November 2022
Reviewed: 19 October 2022
Heather
United StatesThe bed was not comfortable.
Location and price
Stayed in October 2022
Reviewed: 17 October 2022
Joseph
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 October 2022
Beshoy
United StatesBoth receptionists were rude and not professional. When I checked in, one receptionist told me to wait for 5 minutes till the room is ready. He left and didn't pass this information that I'm waiting to the one working after him. The second receptionist was rude. They take deposit only in cash, which I didn't have. I had no idea that I needed to have cash for the security deposit. It took almost an hour to check in, The shower head in the room was plugged and it was hard to take a shower. Checking out, I had to wait for another 20 mins for someone to go check the room and come back to give me my cash security deposit. The worst ever
Nothing
Stayed in October 2022
Reviewed: 11 October 2022
Worley
United StatesI don't know
Everything
Stayed in October 2022
Reviewed: 3 October 2022
Kaicen
United StatesVery outdated, ran down, middle of nowhere, roaches, uncomfortable pillows, terrible lighting, elevator looked like it was from the 1930’s
Nothing
Stayed in October 2022
Reviewed: 1 October 2022
Тодор
United Statesdirty old smells bad carpet with holes from cigaretes old tv dirty bed cover
location its close to the airport
Stayed in October 2022
Reviewed: 21 September 2022
Brown
United Stateswas disappointed overall and I was shorted my deposit money… I called and haven’t received a return call from the manger yet… It’s been almost a week… I will never return‼️‼️
Stayed in September 2022
Reviewed: 5 September 2022
Erik
United StatesThe wall paper was stained and falling off the walls. There where holes in the wall. The tv had holes melted through it. The carpet was stained.
It was a place to sleep. The workers were friendly. The sheets were clean
Stayed in September 2022
Reviewed: 24 August 2022
Jeromie
United Statesthis property was full of drugs and prostitution. I was going to leave and go to another hotel but couldn’t get my money back so decided to tough it out
nothing
Stayed in June 2022
Reviewed: 22 August 2022
Chaffee
United StatesSee above!
Not a thing! The building looks NOTHING like this picture! There is peice of paper in the one window at the first desk that starts NO ANIMAS ALLOWED! Then in walks a big bull dog! It smelled like SMOKE when you 2alked in the lobby. The outside of the building needs a lot of work done to it! If I could give negative numbers I would! We did not stay there that night. I have been trying to get my money back!
Stayed in July 2022
Reviewed: 21 August 2022
America
United Statestoilet flooded the bathroom, dirty, main door didn’t shut properly. was not offered a refund even though we were only there maybe an hour
Stayed in August 2022
Reviewed: 20 August 2022
April
United StatesEvetything
This the worst place I have been too
Stayed in August 2022
Reviewed: 2 August 2022
Shirley
United StatesNo complaints
I did not choose to have breakfast
Stayed in July 2022
Reviewed: 2 August 2022
Jan
TaiwanThe place was old, the sheets were stained, the door didn't shut properly, the internet was 'down', I could keep going, but you get the idea...
The staff were the ONLY bright part in the whole experience
Stayed in July 2022
Reviewed: 30 July 2022
Wiggins
United StatesThe staff was friendly. The hotel was clean. Met my expectations.
Stayed in July 2022
Reviewed: 9 July 2022
Chris
United StatesLocation
Stayed in July 2022
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