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Reviews of Burnsville Inn & Suites 2 stars

1101 West Burnsville Parkway, Burnsville, MN 55337, United States

#6 of 8 hotels in Burnsville

Guests' Choice

Review score

Based on 92 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    N

    Easy access

    Stayed in June 2024

  • Reviewed: 6 December 2023

    6.0
    🤐
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like being dismissed and cutoff by the Employee/ Live in Manager about the non guest that was lurking in the dark stairway and then followed me to my room. He asked me for a smoke and when I said I will see I might he proceeded to walk in my room. I told him to stay in the hallway. He then asked if he could just come in . He than asked if he could just wait for the bus in my room, He made the hair on the back of my neck stand up. So, the only way I would come back here is if she apologized or maybe next time I will cut her off while she is mid sentence exactly l was not complaining about the motel. I let her know about him for safety of other women who are solo. Anyway, her coworker. male was very inviting and positive. I would just let me say whatever I decide and listen. Have a MM Cerest of your week.

    Location.

    Stayed in December 2023

  • Reviewed: 28 September 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We left early didn't know they had breakfast. Also APPRECIATED how we were accommodated with early check-in due to all day meeting. THANK YOU 😊

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location, price

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Worth for money
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    May be the ambience inside the room should be even more cleaner;

    Ok for the price !

    Stayed in September 2023

  • Reviewed: 11 August 2023

    7.0
    My stay
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    For a smokeless room it had the HEAVIEST nicotine smell.

    The room was great for very reasonably priced.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Super friendly staff

    Stayed in June 2023

  • Reviewed: 2 April 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 6 nights

    the incredible soft bed

    no breakfast available, but tea and coffee. i brought my own water kettle and was fine. i loved being able to open the window to get fresh air. the woman who checked me in asked if i traveled alone (as a woman) and gave me a room right next to the emergency exit - very appreciated.plus it was quiet.

    Stayed in April 2023

  • Reviewed: 12 July 2022

    8.0
    We kept the air conditioner on to keep our the noise.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was a scary area with unpredictable guests

    the location near the highway was great

    Stayed in July 2022

  • Reviewed: 10 January 2022

    8.0
    Beds pretty comfortable being a Queen but seems small staff super nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Been nice if there was breakfast BUT saved enough we could eat out.

    Very reasonable an clean! Quiet We have stayed at another place around the corner several times, but prices got ridiculous an you have to pay a deposit that you can get back But still. Most likely stay here again.

    Stayed in January 2022

  • Reviewed: 14 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Shady clientele

    Stayed in October 2021

  • Reviewed: 13 August 2021

    8.0
    Great 4 days stay!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    My husband had issues with his back and the mattress, but I didn't. Otherwise, things were fine.

    Location was great for us. We were glad there was a couch in the room, along with frig. It was quiet. I thought the mattress was good for my back.

    Stayed in August 2021

  • Reviewed: 9 August 2021

    7.0
    It was ok, if the bed was not humid it would have been better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Mattress and pillows where humid and there wasn't enough shampoo and soap in the bathroom

    Staff was really nice and room was clean, beds where comfortable

    Stayed in August 2021

  • Reviewed: 30 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Full Size Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms need a lot of updating. Not a very nice or clean room.

    Location was good.

    Stayed in July 2021

  • Reviewed: 19 June 2021

    6.0
    Burns Inn & Suites Review
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The $100 deposit thats required to book a room. Sure they want a $100 deposit but then they don't want to release the deposit! We left the room totally spotless, the other bed wasn't even slept in or sat on. We even went as far to take our own garbage. When came to releasing our deposit they first said that it wasn't being returned due to leaving the room in shambles!!! We were like..WHAT? WHAT'S GOING ON? ARE THEY REALLY TRYING TO KEEP OUR MONEY?!! My husband went in there to speak to manager on duty and after then said they had the rooms mixed up!! How the heck can they get a room mixed up? When they clearly wanted to keep our money! They only decided to refund once it was brought to their attention!! Stated it takes 3 days for their bank to release it and another 5 days for it to show up in our account!! They sure want a deposit but they want to have us wait days to get it back?! Bad business ethics all around!!

    The location and the staff that checked us in were professional and kind!!

    Stayed in June 2021

  • Reviewed: 21 May 2024

    3.0
    This was the first time I have been hassled about my service dog in 10 years, by two staff members.
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff needs training about service dogs and the law. Room was dirty and rusty. I was also astonished that when I checked in they wanted $100 deposit, even though I paid for the room in full through booking.com.

    Stayed in May 2024

  • Reviewed: 9 October 2023

    4.0
    Marijuana smell in hallways, outside doors not locked
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Security

    Cheap

    Stayed in October 2023

  • Reviewed: 4 September 2023

    10
    I like it
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower seems to need some attention because some stuff are old but other than that everything was good

    I like the location the price and the service

    Stayed in September 2023

  • Reviewed: 4 September 2023

    4.0
    You pay for what you get.
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small dirty rooms

    Bad air quality

    Stayed in September 2023

  • Reviewed: 28 August 2023

    2.0
    Do not stay here.
    • Leisure trip
    • Family with young children
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel was run down, the room smelled like stale cigarettes, the chair was supposed to be yellow but the arms were filthy black, the bed was hard and the comforter was wet just giving it to feel if the bed was soft. It wasn't soft. The charge for our room was not immediately refunded and it's taking days to get our money back. The parking lot was not kept up and there were sketchy people loitering in the parking lot.

    Nothing

    Stayed in August 2023

  • Reviewed: 7 July 2023

    1.0
    It sucks there
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Nothing I hate that place the staff are very rude

    Stayed in July 2023

  • Reviewed: 26 June 2023

    3.0
    Disgusting
    • Leisure trip
    • Family with young children
    • Full Size Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was disgusting. There were cigarette holes all over the furniture and bed blankets. Stains on sheets, pillows, and towels. Smelled like mildew. Beer cap was left in dresser drawer. Walls were sticky. This place was gross.

    The tv and ac worked.

    Stayed in June 2023

  • Reviewed: 12 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Very quiet, very clean and smelled great

    Stayed in March 2023

  • Reviewed: 10 October 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We pd 130.00 añd No Breakfast..not even a rkgj

    How clean it was !!m

    Stayed in October 2022

Showing 1 – 25

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